|
PEOPLE’S COMMITTEE
OF HO CHI MINH CITY
STEERING COMMITTEE FOR COVID-19 MANAGEMENT
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SOCIALIST REPUBLIC
OF VIETNAM
Independence – Freedom – Happiness
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No. 3322/QD-BCD
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Ho Chi Minh City,
September 15, 2021
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DECISION
COVID-19
SAFETY ASSESSMENT CRITERIA FOR TOURISM ACTIVITIES IN AREAS WITH HIGH SAFETY
LEVEL
DIRECTOR OF STEERING COMMITTEE FOR COVID-19 EPIDEMIC
MANAGEMENT OF HO CHI MINH CITY
Pursuant to Law on Local Governmental
Organization dated June 19, 2015; Law on amendments to Law on Government
Organization and Law on Local Governmental Organization dated November 22,
2019;
Pursuant to Law on Prevention of Infectious
Diseases dated November 21, 2007;
Pursuant to Decree No. 101/2010/ND-CP dated
September 30, 2010 of the Government on elaborating to Law on Preventing
Infectious Diseases regarding adoption of medical quarantine, enforced medical
quarantine, and specific disease prevention during epidemic period;
Pursuant to Decision No. 447/QD-TTg dated April
1, 2020 of Prime Minister declaring COVID-19 Epidemic;
Pursuant to Decision No. 2194/QD-BCDQG dated May
27, 2020 of National Steering Committee for COVID-19 Epidemic Management on
issuance of “Guidelines for prevention and infectious risk assessment of
COVID-19 at workplaces and dorms for workers”;
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Pursuant to Official Dispatch No. 6666/BYT-MT
dated August 16, 2021 of Ministry of Health guiding COVID-19 epidemic
management in workplaces;
At request of Director of Tourism Department
under Presentation No. 1110/TTr-SDL dated September 15, 2021 and Director of
Health Department under Presentation No. 6629/SYT-NVY dated September 15, 2021.
HEREBY DECIDES
Article 1. The "COVID-19 safety assessment criteria for tourism
activities in areas with high safety level” are attached hereto, including:
1. COVID-19 epidemic
management assessment criteria for activities of tourist accommodation
establishments.
2. COVID-19 epidemic
management assessment criteria for activities of travel enterprises.
3. COVID-19 epidemic management
assessment criteria for activities of outdoor tourist attractions.
Article 2. This Decision comes into effect from the date of signing and
replaces Decision No. 1367/QD-BCD dated April 23, 202 of Steering Committee for
COVID-19 epidemic management of Ho Chi Minh City. Based on implementation,
Steering Committee for COVID-19 epidemic management of Ho Chi Minh City shall
review and revise criteria to match epidemic management in the city.
Article 3. Chief of Office of People's Committee of Ho Chi Minh City,
Director of Department of Tourism, Director of Health Department, heads of
relevant ministries, Chairperson of People’s Committees of Thu Duc City,
districts, and relevant organizations, individuals are responsible for
implementation hereof./.
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ĐT: (028) 3930 3279 DĐ: 0906 22 99 66
PP. DIRECTOR OF
STEERING COMMITTEE
VICE DIRECTOR OF STEERING COMMITTEE
VICE CHAIRPERSON OF PEOPLE’S COMMITTEE OF HO CHI MINH CITY
Le Hoa Binh
CRITERIA
COVID-19
SAFETY ASSESSMENT FOR ACTIVITIES OF TOURIST ACCOMMODATION ESTABLISHMENTS
(Attached to Decision No. 3322/QD-BCD dated September 15, 2021 of Director
of Steering Committee for COVID-19 epidemic management of the City)
I. ASSESSMENT CRITERIA:
1. Component
criteria 1: Workers working in tourist accommodation establishments
1.1. Requirements:
- 100% of workers working in
departments that make contact with staying customers and individuals outside of
the establishments must be fully vaccinated by type of vaccine licensed for use
by Vietnamese Ministry of Health and have spent 14 days after the last shot or
have recovered from SARS-CoV-2 (with confirmation of medical facilities or
verification of adequate antibody as per the law in case of treatment at home).
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- Unvaccinated workers are
only allowed to work online.
- Workers who directly serve
staying customers (receptionists, restaurant workers, etc.) must have quick
test at least once every 3 days.
1.2. Assessment:
- Workers satisfy percentage
and other requirements above: Qualified
- Workers fail to satisfy
percentage and other requirements above: Unqualified
2. Component
criteria 2: Staying customers
2.1. Requirements:
- Staying customers at 18
years of age or older must be fully vaccinated by type of vaccine licensed for
use by Vietnamese Ministry of Health and have spent 14 days after the last shot
or have recovered from SARS-CoV-2 (with confirmation of medical facilities or
verification of adequate antibody as per the law in case of treatment at home).
- Staying customers under 18
years of age and having certificate for negative results of quick SARS-CoV-2
test within 48 hours prior to participating in the tourism program.
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- Staying customers satisfy
percentage and other requirements above: Qualified
- Staying customers fail to
satisfy percentage and other requirements above: Unqualified
3. Component
criteria 3: Hygiene and sterilization for epidemic management
3.1. Requirements:
- The establishments provide
sterilizing products or allocate locations for washing hands with clean water
and soap in working areas, service point-of-sale, and provide measures to
remind customers to comply.
- Sanitize and sterilize
floor, walls, tables, chairs, items, etc. in working areas and service
point-of-sale at least once per day or at least twice per day for areas where
contact is regularly made such as door knobs, handrails of stairs/balconies, elevator
buttons, etc.
- Develop procedures for
processing waste and classifying garbage (especially toxic garbage) in case
customers or employees are tested positive or making close contact with F0.
3.2. Assessment:
- Accommodation facilities
satisfy requirements above: Qualified
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4. Component
criteria 4: Wearing facemasks by workers, visiting customers, and staying
customers
4.1. Requirements:
100% of workers, visiting customers, and staying
customers wear face masks throughout duration of stay.
4.2. Assessment:
- Accommodation facilities
satisfy requirements above: Qualified
- Accommodation facilities
fail to adequately satisfy requirements above: Unqualified.
5. Component
criteria 5: Body temperature examination of workers, visiting customers, and
staying customers
5.1. Requirements:
100% of workers, visiting customers, and staying
customers have their body temperature recorded prior to entering accommodation
facilities. Staying customers are encouraged to have their body temperature
recorded on a daily basis.
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ĐT: (028) 3930 3279 DĐ: 0906 22 99 66
- Accommodation facilities
satisfy requirements above: Qualified
- Accommodation facilities
fail to adequately satisfy requirements above: Unqualified.
6. Component
criteria 6: Rooms for customers
6.1. Requirements:
Assign at least 2 persons/room for customers that
are in the same family or sharing epidemiological factors. Customers travelling
separately and not sharing epidemiological factors must stay in different
rooms.
6.2. Assessment:
- Accommodation facilities
satisfy requirements above: Qualified
- Accommodation facilities
fail to adequately satisfy requirements above: Unqualified.
7. Component
criteria 7: Meal organization for staying customers
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Accommodation facilities shall only serve meals in
form of takeaway for non-staying customers. Serve meals at rooms of staying
customers. When organizing meals in restaurants for staying customers or
visiting customers in groups, allocate areas and seating for each group of
customers with the same epidemiological factors, guarantee a space of at least
2 meters between any 2 groups with different epidemiological factors, and organize
seats in a manner that any 2 customers are never facing each other. Servers
must wear face masks and gloves throughout work period.
7.2. Assessment:
- Accommodation facilities
satisfy requirements above: Qualified
- Accommodation facilities fail
to adequately satisfy requirements above: Unqualified.
8. Component
criteria 8: Conferences, meetings, and seminars in accommodation facilities
8.1. Requirements:
- Accommodation facilities
prepare locations for recording body temperature, washing hands, distributing
face masks to participants, and prepare lists of participants at least 1 day
before the event.
- Ensure a distance of 2 m
between seats and any person; maximum number of guests shall comply with
regulations of Steering Committee for COVID-19 Epidemic Management of the City.
- Provide refreshments,
beverages, and food at the premise for participants individually; do not serve
meals in a concentrated manner after meeting, conference, or seminar.
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ĐT: (028) 3930 3279 DĐ: 0906 22 99 66
8.2. Assessment:
- Accommodation facilities
satisfy requirements above: Qualified
- Accommodation facilities
fail to adequately satisfy requirements above: Unqualified.
9. Component
criteria 9: Communication for workers and staying customers regarding the
epidemic and epidemic management
9.1. Requirements:
Accommodation facilities communicate and provide
warnings to workers and staying customers regarding the epidemic and health
protective measures as per guidelines of medical sector and competent
authority.
9.2. Assessment:
- Accommodation facilities
satisfy requirements above: Qualified
- Accommodation facilities
fail to adequately satisfy requirements above: Unqualified.
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ĐT: (028) 3930 3279 DĐ: 0906 22 99 66
10.1. Requirements:
- Accommodation facilities
must prepare at least 1 quarantine room and 1 waiting room as per guidelines of
medical sector and equip at least 3 sets of backup personal protective
equipment for when necessary.
- Quarantine rooms must
guarantee minimum accommodation convenience and be equipped with additional items
such as: face masks, sanitizing liquid, pulse oximeter (for measuring SpO2),
basic medicine, garbage bins with lids, yellow containers for hazardous waste,
and room position allowing easy medical transportation.
- Assign personnel to act as
contact point to assist the customers. Provide list, inform the nearest medical
authority when necessary, and develop procedures for dealing with scenarios
regarding epidemic management.
10.2. Assessment:
- Accommodation facilities
satisfy requirements above: Qualified
- Accommodation facilities
fail to adequately satisfy requirements above: Unqualified.
II. ASSESSMENT:
Accommodation facilities shall actively conduct
COVID-19 safety assessment for tourism activities, according to which:
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ĐT: (028) 3930 3279 DĐ: 0906 22 99 66
- Fail to meet any of the 10
component criteria: Unsafe (Not allowed to work)./.
CRITERIA
COVID-19
SAFETY ASSESSMENT FOR ACTIVITIES OF TOURISM ENTERPRISES IN HO CHI MINH CITY
(Attached to Decision No. 3322/QD-BCD dated September 15, 2021 of Director
of Steering Committee for COVID-19 epidemic management of the City)
I. ASSESSMENT CRITERIA:
1. Component
criteria 1: Workers working in enterprises and workers working in tourism
programs organized by the enterprises.
1.1. Requirements:
- 100% of workers working in
departments that make contact with tourists and individuals outside of the
enterprises must be fully vaccinated by type of vaccine licensed for use by
Vietnamese Ministry of Health and have spent 14 days after the last shot or
have recovered from SARS-CoV-2 (with confirmation of medical facilities or
verification of adequate antibody as per the law in case of treatment at home).
- 100% of workers working in
other departments of the enterprises have received 1 shot of COVID-19 vaccine
for vaccines that require 2 shots and are licensed for use by Vietnamese
Ministry of Health and have spent 14 days from vaccination day, having negative
results for periodic testing (with confirmation according to guidelines of
Departments of Health and update on database software for issuing and extending
cards).
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ĐT: (028) 3930 3279 DĐ: 0906 22 99 66
- Workers who work directly with
tourists (tour guide, driver, attendant, etc.) must receive quick test once
every 3 days.
1.2. Assessment:
- Workers satisfy percentage
and other requirements above: Qualified
- Workers fail to satisfy
percentage and other requirements above: Unqualified
2. Component
criteria 2: Tourists.
2.1. Requirements:
- Tourists at 18 years of age
or older must be fully vaccinated by type of vaccine licensed for use by
Vietnamese Ministry of Health and have spent 14 days after the last shot or
have recovered from SARS-CoV-2 (with confirmation of medical facilities or
verification of adequate antibody as per the law in case of treatment at home).
- Tourists under 18 years of
age and having certificate for negative results of quick SARS-CoV-2 test within
48 hours prior to participating in the tourism program.
2.2. Assessment:
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ĐT: (028) 3930 3279 DĐ: 0906 22 99 66
- Tourists fail to satisfy
requirements above: Unqualified
3. Component
criteria 3: Itinerary in tourism program.
3.1. Requirements:
Itineraries in tourism programs must be in green
zones and eligible to operate according to epidemic management criteria.
3.2. Assessment:
- Itineraries in tourism
program satisfy all requirement above: Qualified
- Itineraries in tourism
program fail satisfy all requirement above: Unqualified.
4. Component
criteria 4: Number of customers in each tourism program.
4.1. Requirements:
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ĐT: (028) 3930 3279 DĐ: 0906 22 99 66
4.2. Assessment:
- Number of customers in each
tourism program satisfy requirements above: Qualified.
- Number of customers in each
tourism program fail to satisfy requirements above: Qualified.
5. Component
criteria 5: Wearing facemasks by workers, visiting customers, and tourists
5.1. Requirements:
100% of workers, visiting customers, and tourists
wear face masks throughout duration of stay.
5.2. Assessment:
- Enterprises satisfy all
requirements above: Qualified.
- Enterprises fail to
adequately satisfy requirements above: Unqualified.
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ĐT: (028) 3930 3279 DĐ: 0906 22 99 66
6.1. Requirements:
100% of workers, visiting customers, and tourists
have their body temperature recorded prior to entering the premise or
participating in tourism program.
6.2. Assessment:
- Enterprises satisfy all
requirements above: Qualified.
- Enterprises fail to
adequately satisfy requirements above: Unqualified.
7. Component
criteria 7: Sanitize and sterilize head offices, workplaces, and service
points-of-sale as per the law.
7.1. Requirements:
- The enterprises provide sterilizing
products or allocate locations for washing hands with clean water and soap in
working areas, attractions, service point-of-sale, and provide measures to
remind customers to comply.
- Sanitize and sterilize
floor, walls, tables, chairs, items, etc. in working areas and service
point-of-sale at least once per day or at least twice per day for areas where
contact is regularly made such as door knobs, handrails of stairs/balconies,
elevator buttons, etc.
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ĐT: (028) 3930 3279 DĐ: 0906 22 99 66
- Enterprises satisfy all
requirements above: Qualified.
- Enterprises fail to
adequately satisfy requirements above: Unqualified.
8. Component
criteria 8: Separation distance in conversation, working, and during tourism
program.
8.1. Requirements:
Maintain a distance of at least 2 m in conversation
and working in head office of enterprises. For customers participating in
tourism program, maintain a distance of at least 2 meters between groups of
customers with different epidemiological factor.
8.2. Assessment:
- Enterprises satisfy all
requirements above: Qualified.
- Enterprises fail to
adequately satisfy requirements above: Unqualified.
9. Component
criteria 9: Communication for workers and tourists regarding the epidemic and
epidemic management.
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ĐT: (028) 3930 3279 DĐ: 0906 22 99 66
Enterprises communicate and provide warnings to
workers and tourists regarding the epidemic and health protective measures as
per guidelines of medical sector and competent authority.
9.2. Assessment:
- Enterprises satisfy all
requirements above: Qualified.
- Enterprises fail to
adequately satisfy requirements above: Unqualified.
10. Component
criteria 10: Hotline for customer service and procedures for dealing with
issues in epidemic management.
10.1. Requirements:
Enterprises prepare hotline, assign personnel to
act as contact point to support customers, prepare lists, inform the nearest
medical personnel to provide support when necessary, and develop procedures for
dealing with issues in epidemic management.
10.2. Assessment:
- Enterprises satisfy all
requirements above: Qualified.
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ĐT: (028) 3930 3279 DĐ: 0906 22 99 66
II. ASSESSMENT:
Enterprises shall actively conduct COVID-19 safety
assessment for activities of travel enterprises, according to which:
- Meet all 10 component
criteria: Safe (Allowed to operate and must make commitment to maintain all
safety criteria).
- Fail to meet any of the 10
component criteria: Unsafe (Not allowed to work)./.
CRITERIA
COVID-19
SAFETY ASSESSMENT FOR ACTIVITIES OF OUTDOOR TOURIST ATTRACTIONS
(Attached to Decision No. 3322/QD-BCD dated September 15, 2021 of Director
of Steering Committee for COVID-19 epidemic management of the City)
I. ASSESSMENT CRITERIA:
1. Component
criteria 1: Workers working in enterprises and workers serving at tourist
attractions
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ĐT: (028) 3930 3279 DĐ: 0906 22 99 66
- 100% of workers working in
departments that make contact with visitors and individuals outside of the
enterprises must be fully vaccinated by type of vaccine licensed for use by
Vietnamese Ministry of Health and have spent 14 days after the last shot or
have recovered from SARS-CoV-2 (with confirmation of medical facilities or
verification of adequate antibody as per the law in case of treatment at home).
- 100% of workers working in
other departments of the enterprises have received 1 shot of COVID-19 vaccine
for vaccines that require 2 shots and are licensed for use by Vietnamese
Ministry of Health and have spent 14 days from vaccination day, having negative
results for periodic testing (with confirmation according to guidelines of
Departments of Health and update on database software for issuing and extending
cards).
- Unvaccinated workers are
only allowed to work online.
- Workers directly serving
visitors (premise tour guide, ticket booth personnel, vehicle/canoe/vehicle
operator, etc.) must receive quick test once every 3 days.
1.2. Assessment:
- Workers satisfy percentage
and other requirements above: Qualified
- Workers fail to satisfy percentage
and other requirements above: Unqualified
2. Component
criteria 2: Visitors
2.1. Requirements:
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ĐT: (028) 3930 3279 DĐ: 0906 22 99 66
- Visitors under 18 years of
age and having certificate for negative results of quick SARS-CoV-2 test within
48 hours prior to participating in the tourism program.
2.2. Assessment:
- Visitors satisfy percentage
and other requirements above: Qualified
- Visitors fail to satisfy
requirements above: Unqualified
3. Component
criteria 3: Number of visitors
3.1. Requirements:
Do not exceed 30% of capacity of the attractions.
3.2. Assessment:
- Satisfy the percentage
above: Qualified
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ĐT: (028) 3930 3279 DĐ: 0906 22 99 66
4. Component
criteria 4: Wearing facemasks by workers, visiting customers, and visitors
4.1. Requirements:
100% of workers, visiting customers, and visitors
wear face masks throughout duration of stay.
4.2. Assessment:
- Enterprises satisfy all
requirements above: Qualified
- Enterprises fail to
adequately satisfy requirements above: Unqualified.
5. Component
criteria 5: Body temperature examination of workers, visiting customers, and
visitors
5.1. Requirements:
100% of workers, visiting customers, and visitors
have their body temperature recorded prior to entering the premise or
participating in tourism program.
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ĐT: (028) 3930 3279 DĐ: 0906 22 99 66
- Enterprises satisfy all
requirements above: Qualified
- Enterprises fail to
adequately satisfy requirements above: Unqualified.
6. Component
criteria 6: Sanitize and sterilize head offices, workplaces, and attractions as
per the law
6.1. Requirements:
- The enterprises provide
sterilizing products or allocate locations for washing hands with clean water
and soap in working areas, attractions, service point-of-sale, and provide
measures to remind customers to comply.
- Sanitize and sterilize
floor, walls, tables, chairs, items, etc. in working areas and attractions at
least once per day or at least twice per day for areas where contact is regularly
made such as door knobs, handrails of stairs/balconies, elevator buttons, etc.
6.2. Assessment:
- Enterprises satisfy all
requirements above: Qualified
- Enterprises fail to
adequately satisfy requirements above: Unqualified.
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ĐT: (028) 3930 3279 DĐ: 0906 22 99 66
7.1. Requirements:
Maintain a distance of at least 2 m in conversation
and working in head office of enterprises. For visitors, maintain a distance of
at least 2 meters between groups of visitors with different epidemiological
factor.
7.2. Assessment:
- Enterprises satisfy
requirements above: Qualified
- Enterprises fail to satisfy
requirements above: Unqualified
8. Component
criteria 8: Communication for workers and tourists regarding the epidemic and
epidemic management.
8.1. Requirements:
Enterprises communicate and provide warnings to
workers and visitors regarding the epidemic and health protective measures as
per guidelines of medical sector and competent authority.
8.2. Assessment:
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- Enterprises fail to
adequately satisfy requirements above: Unqualified.
9. Component
criteria 9; Backup areas serving as quarantine locations when necessary
9.1. Requirements:
Enterprises prepare backup areas serving as
quarantine locations when necessary which are equipped with at least 3 personal
protective items for employees.
9.2. Assessment:
- Enterprises satisfy both percentage
and requirements above: Qualified
- Enterprises fail to
adequately satisfy requirements above: Unqualified.
10. Component
criteria 10: Hotline for customer service and procedures for dealing with
issues in epidemic management.
10.1. Requirements:
...
...
...
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10.2. Assessment:
- Enterprises satisfy all
requirements above: Qualified
- Enterprises fail to
adequately satisfy requirements above: Unqualified.
II. ASSESSMENT:
Enterprises shall actively conduct COVID-19 safety
assessment for activities of outdoor tourist attractions, according to which:
- Meet all 10 component
criteria: Safe (Allowed to operate and must make commitment to maintain all
safety criteria).
- Fail to meet any of the 10
component criteria: Unsafe (Not allowed to work)./.