MINISTRY
OF SCIENCE AND TECHNOLOGY
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|
SOCIALIST REPUBLIC OF VIETNAM
Independence – Freedom - Happiness
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|
No.:
09/2011/TT-BKHCN
|
Hanoi, June 30, 2011
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CIRCULAR
AMENDING,
SUPPLEMENTING AND ANNULING SOME PROVISIONS OF THE CIRCULAR NO.01/2010/TT-BKHCN
DATED 25/02/2010 OF THE MINISTER OF SCIENCE AND TECHNOLOGY REGULATING ON THE
OPERATION OF COUNSULTATION, EVALUATION AND CERTIFICATION OF QUALITY MANAGEMENT
SYSTEM UNDER THE NATIONAL STANDARDS TCVN ISO 9001:2008 FOR THE STATE
ADMINISTRATIVE AGENCIES
Pursuant to the Decree
No.28/2008/ND-CP dated March 14, 2008 of the Government regulating functions,
duties, powers and organizational structure of Ministry of Science and
Technology;
Pursuant to the Resolution
No.67/NQ-CP dated December 24, 2010 by the Government on the simplification of
administrative procedures within the scope of management functions of the
Ministry of Science and Technology;
Pursuant to the Decision No.144/2006/QD-TTg
of June 20, 2006 of the Prime Minister on application of quality management
systems compliant with TCVN ISO 9001:2000 standard to the operation of state
administrative agencies and the Decision No.118/2009/QD-TTg dated
September 30, 2009 of the Prime Minister on amendment and supplement of some
Articles of the Decision No.144/2006/QD-TTg;
At the proposal of the General Director
of Directorate for Standards, Metrology and Quality;
Minister of Science and Technology
regulates:
Article 1.
To amend and supplement Circular No.01/2010/TT-BKHCN dated February 25, 2010 of
the Minister of Science and Technology regulating the consultation, evaluation
and certification of quality management system under the national standards ISO
9001:2008 for the state administrative agencies (hereinafter referred to as
Circular No.01/2010/TT-BKHCN), specifically as follows:
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"4.
Always having at least 02 consultants as the official staffs (public employees
or laborers signed indefinite-term contract) who meet the conditions specified
in Article 4 of the Circular No.01/2010/TT-BKHCN.”
2. To
amend clause 5 of Article 7 as follows:
"5.
Always having at least 02 evaluating experts as the official staffs (officials or
laborers signed indefinite term labor contract) who meet the conditions
specified in Article 4 of the Circular No.01/2010/TT-BKHCN."
3. To
amend the 3rd dash in point d Clause 1 of Article 8 as follows:
"- To
sum up work history, consultation/evaluation experiences of quality management
systems according to national standards TCVN ISO 9001:2008 (hereinafter
referred to as the QMS) in the form prescribed in Appendix I issued together
with this Circular. "
4. To
amend point b clause 2 of Article 8 as follows:
"b) To
sum up work history, consultancy experiences on QMS in the form prescribed in
Appendix I issue together with this Circular and copies of degrees and
certificates prescribed in Clauses 1, 2, 3 of Article 4 of the Circular
No.01/2010/TT-BKHCN and 02 color photos (size 2x3 cm)".
5. To
amend and supplement Clause 3 of Article 8 as follows:
"3.
Handling of dossiers:
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b) In case
the dossiers fail to meet the requirements, an actual assessment is needed,
within 15 working days after receiving complete dossiers, the Directorate for
Standards, Metrology and Quality shall conduct examination of dossiers, assign
experts, or set up an evaluation team for organization of the actual evaluation
with the following contents:
- Compliance
with law regulations of organizations and individuals in the field of
consultation/evaluation of certification;
- The
authenticity of the registration dossiers;
- Other
activities related to the registration area.
The cost for
the operation of the expert assessment or evaluation team shall be covered by
organizations or individuals registering for granting certificates.
Based on the
registered dossiers and minutes of the actual evaluation, the Directorate for
Standards, Metrology and Quality shall grant certificates and cards for the
consultants/evaluators if the organizations and individuals are eligible.
Certificates and professional cards shall be valid for 03 years from the date
of issuance.
c) ) In cases
of failing to meet the requirements in accordance with provisions of the
Circular No.01/2010/TT-BKHCN and this Circular, organizations and individuals
will be notified in writing the reasons."
6. To
amend clause 2 of Article 9 as follows:
"a) One
month before the expired date of the certificate, the organization needs to
establish 01 set of registration dossier for re-granting certificate and
professional card, sends it to the Directorate for Standards, Metrology and
Quality. The registration dossier for re-grant comprises:
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- A report of
the consultation/evaluation operations of the organization and maintenance,
improvement of consultancy/evaluation capabilities during valid time of the
certificate;
- A copy of a
certificate of quality management system as prescribed in Clause 3 of Article 5
of the Circular No.01/2010/TT-BKHCN (for consultancy organizations);
- A copy of a
accredited certificate as prescribed in Clause 4, Article 7 of the Circular
No.01/2010/TT-BKHCN (for certification organizations);
- A List of
consultants/evaluators, accompanied with the certificates, relevant documents
as prescribed in Clause 1, Article 8 of the Circular No.01/2010/TT-BKHCN for
experts not yet been granted cards;
- A copy of
the granted consultant/evaluation card (for the experts who have been issued
cards).
During the
examination of dossier, if necessary, the copies of documents and certificates
will be considered, for comparison with the originals or required for additional
notarized copies.
"b) One
month before the expired date of the certificate, independent consultants need
to establish 01 set of registration dossier for re-granting certificate and
professional card, send it to the Directorate for Standards, Metrology and
Quality. The registration dossier for re-grant comprises:
- A
registration application for re-granting certificate in the form prescribed in
Appendix II issued together with this Circular;
- A report of
the operations of consultancy and maintenance, improvement of consultancy
capabilities during valid time of the certificate;
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- A copy of
the issued consultant card.
During the
examination of dossier, if necessary, the copies of documents and certificates will
be considered, for comparison with the originals or required for additional
notarized copies.
c) Within 05
working days after receiving of complete and valid dossier, unless otherwise
specified at point d of this Clause, the Directorate for Standards, Metrology
and Quality shall conduct dossier examination and re-grant certificate,
professional card if organization is eligible for operation. Certificate and
professional card shall be valid for 03 years from the date of issuance.
d) In cases
the dossier fails to meet the requirements, an actual assessment is needed,
within 15 working days, the Directorate for Standards, Metrology and Quality
shall conduct examination of dossier, send experts, or set up an evaluation
team for organization of the actual evaluation. The content of assessment, cost
of assessment operations and the re-issuance of certificate, professional cards
shall be performed in accordance with provisions of Clause 5 of Article 1 of
this Circular.
đ) During the
valid period of certificate, organize the consultation, certification of need
registering for additional cards for the experts, set up 01 set of registration
dossier and send it to the Directorate for Standards, Metrology and Quality.
The dossier comprises:
- A
registration application for granting additional cards in the form prescribed
in Appendix III issued together with this Circular;
- List of
experts requesting for card issuance accompanied with certificates and related
documents as stipulated in Clause 1, Article 8 of the Circular
No.01/2010/TT-BKHCN.
Within 05
working days after receiving the complete and valid dossier, the Directorate
for Standards, Metrology and Quality shall review, issue cards to experts who
are qualified with a valid period according to the certificate of the
consultation/certification organizations.
e ) In cases
of failing to meet the requirements in accordance with the provisions of the
Circular No.01/2010/TT-BKHCN and this Circular, organizations and individuals
will be notified in writing the reasons. "
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"g) Upon
completion of the evaluation and certification of quality management system
compliant to national standards TCVN ISO 9001:2008, make report for the
assessment results in the form prescribed in Appendix IV issued together with
this Circular for the state administrative agencies to complete dossiers and to
propose the Directorate for Standards, Metrology and Quality to grant
certificate of quality management system compliant with national standards TCVN
ISO 9001:2008 (hereinafter referred the Certificate).
Certification
organizations shall guide and coordinate with state administrative agencies in
setting up, completing dossiers requesting for granting certificate, ensuring
the time limit specified in Clause 9 of Article 1 of this Circular.
"8.
To supplement Point n, Clause 2 of Article 10 as follows:
"n) In
cases the administrative agencies hire consultants, the certification
organizations to assess only for the agencies hiring consultation
organization/independent consultant having been granted certificate, consultant
having been granted card under the provisions of the Circular
No.01/2010/TT-BKHCN and this Circular.
In case the
administrative agencies use consultation organization/independent consultant
having not been granted certificate, consultant having not been granted card,
upon discovery, certification organization does not evaluate and make written
report to the Directorate for Standards, Metrology and Quality for handling.
"9.
To amend Clause 1, Clause 2 of Article 12 as follows:
"1.
Within 01 month since having been certified by certification organization the
quality management system is compliance with national standard TCVN ISO
9001:2008 in writing, state administrative agency set up 01 set of dossier
requesting for certificate issuance, send it to the General Department of
Standards, Metrology and Quality. Over that above-mentioned time limit, the
evaluation results of certification organizations will not be accepted for consideration
and grant of certificates.
2. The
dossier comprises:
a) A written
request for grant of certificate in the form prescribed in Appendix V, issued
together with this Circular;
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c) A written
commitment of developing, applying quality management system for all activities
related to administrative procedures for individuals or organizations (from
01/01/2012);
d) A report
on the evaluation results of certification organizations as specified in Clause
7 of Article 1 of this Circular.”
10. To
amend Point a, Clause 1 of Article 13 as follows:
"a) One
month before the expired date of the certificate, state administrative agency
organizes the valuation for re-granting certificate, establishes 01 set of
dossier for re-granting certificate and send it to the Directorate for
Standards, Metrology and Quality. The registration dossier for re-grant
comprises:
- A written
request for re-granting the certificate in the form prescribed in Appendix VI
issued together with this Circular;
- A copy of
the Decision and the Certificate that has been issued;
- A written
self-comment on the extent of suitableness, effectiveness and efficiency of
quality management system for operations of agencies in the valid period of the
certificate;
- A written
commitment of developing, applying quality management system for all activities
related to administrative procedures for individuals or organizations (from
01/01/2012);
d) A report
on the evaluation results of certification organizations specified in Clause 7
of Article 1 of this Circular.”
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"a) During
the valid period of the certificate, whenever there is any adjustment,
expanding or narrowing the application scope of the Quality Management System,
within 01 month after the certification organizations certify the expansion,
narrowing, adjustment of the application scope of the quality management system
in compliance with national standard TCVN ISO 9001:2008 in writing, state
administrative agency makes 01 set of dossier requesting for adjustment,
expansion, narrowing of application scope of the certificate, sends it to the
Directorate for Standards, Metrology and Quality. The dossier comprises:
- A written
request for adjustment, extension, narrowing of the application scope of the
certificate in the form prescribed in Appendix II issued together with this
Circular;
- A written
commitment of developing, applying quality management system for all activities
related to administrative procedures for individuals or organizations (from
01/01/2012);
d) A report
on the evaluation results of certification organizations specified in Clause 7
of Article 1 of this Circular.”
12. To
amend Point 3.3.2, 3.3.3 and 3.3.4 in Appendix XI, issued together with the
Circular No.01/2010/TT-BKHCN as follows:
"3.3.2.
After completion of the assessment of certificate and certification of quality
management system in compliance with national standards TCVN ISO 9001:2008,
certification organization shall make report on assessment results for the
state administrative agency to complete dossier requesting for granting certificate.
3.3.3. State
administrative agency sets up 01 set of dossier requesting for granting
certificate including written request for granting certificate, briefly report
of developing process, applying quality management system for all activities
related to administrative procedures for individuals or organizations (from
01/01/2012) and report on the results of the assessment of certification
organization, sends it to the Directorate for Standards, Metrology and Quality.
3.3.4. The
Directorate for Standards, Metrology and Quality is based on the requesting
dossier of state administrative agency to consider and grant certificate (with
a valid period of 03 years).”
13. To
annul Appendix III, VIII, issued together with the Circular No.01/2010/TT-BKHCN
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Article 3.
1. This
Circular takes effect from August 20, 2011.
2. General
Director of Directorate for Standards, Metrology and Quality, Director of Legal
Affairs Department and other related organizations and individuals shall
implement this Circular. /.
APPENDIX I
SUMMARY
FORM OF VALUATION/CONSULTATION EXPERIENCE OF QUALITY MANAGEMENT SYSTEM OF
CONSULTANT/EVALUATOR
(Issued together with the Circular No.09/2011/TT-BKHCN dated June 30, 2011
of Minister of Science and Technology)
SOCIALIST REPUBLIC OF VIETNAM
Independence – Freedom - Happiness
---------------
SUMMARY
OF VALUATION/CONSULTATION OPERATING EXPERIENCE OF QUALITY MANAGEMENT SYSTEM OF
CONSULTANT/EVALUATOR
Full name:
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Tel, Fax:
Process of
working (listing time of working, units of working):
...................................................................................................................................
Experience in
the field of consultation/evaluation of quality management system:
(Listing
working time in the field of consultation/evaluation, units consulted/
reviewed: contact address, phone, fax, representatives, the results of
consultation/evaluation, units certifying consultation/evaluation).
No.
Time
Units
consulted/valuated
Contact
address, phone, fax, representatives
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units
certifying consultation/evaluation
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....................................................................................................................................
I hereby certify
that the above information is true and is responsible for the above
declaration.
.......,
date … month … year
DECLARANT
(Signature, full name)
APPENDIX II
FORM
OF APPLICATION FOR RE-GRANT OF CERTIFICATE OF PARTICIPATING IN THE CONSULTATION/VALUATION
OF QUALITY MANAGEMENT SYSTEM
(Issued together with the Circular No.09/2011/TT-BKHCN dated June 30, 2011
of Minister of Science and Technology)
SOCIALIST REPUBLIC OF VIETNAM
Independence – Freedom - Happiness
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APPLICATION
FOR RE-GRANT OF CERTIFICATE OF PARTICIPATING IN THE CONSULTATION/VALUATION OF
QUALITY MANAGEMENT SYSTEM BY NATIONAL STANDARDS TCVN ISO 9001:2008 FOR
STATE ADMINISTRATIVE AGENCIES
To:
the Directorate for Standards, Metrology and Quality
1. Name of
organization
/individual:....................................................................................
2.
Address:...........................................................................................................
Tel:………………….
Fax: ………………… E-mail: ........................................
3. On ... /
... / ..., ... name of organization/individual ... has been reviewed and
granted by the Directorate for Standards, Metrology and Quality a certificate
of eligibility to provide consultation/evaluation of quality management systems
according to national standards TCVN ISO 9001:2008 for state administrative
agencies of ......... / TDC-HCHQ.
4. Attached
documents:
- ……
- ……
...
...
...
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To request
the Directorate for Standards, Metrology and Quality to review and re-issue
certificate of eligibility for consultation/evaluation of quality management systems
according to national standards TCVN ISO 9001:2008 for state administrative
agencies and professional cards.
(Name of
organization/individual) ... commits to comply with the provisions on
consultation/evaluation of quality management systems according to national
standards TCVN ISO 9001:2008 for state administrative agencies.
Representative
of organization/individual
Signature/full name, stamp (if it is organization)
APPENDIX III
FORM
OF APPLICATION FOR GRANTING ADDITIONAL CARDS FOR THE CONSULTANTS/VALUATORS
(Issued together with the Circular No.09/2011/TT-BKHCN dated June 30, 2011
of Minister of Science and Technology)
SOCIALIST REPUBLIC OF VIETNAM
Independence – Freedom - Happiness
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APPLICATION
FOR GRANTING ADDITIONAL CARDS FOR THE CONSULTANTS/VALUATORS
To:
the Directorate for Standards, Metrology and Quality
1. Name of
organization /individual:....................................................................................
2.
Address:...........................................................................................................
Tel:………………….
Fax: ………………… E-mail: ........................................
3. On ... /
... / ..., ... name of organization... has been reviewed and granted by
the Directorate for Standards, Metrology and Quality a certificate of
eligibility to provide consultation/evaluation of quality management systems
according to national standards TCVN ISO 9001:2008 for state administrative
agencies of ......... / TDC-HCHQ.
4. Attached
documents:
- ……
...
...
...
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5. After
studying the conditions for consultants/valuators as prescribed in the Circular
No.01/2010/TT-BKHCN dated February 25, 2010 and the Circular No: ..... /
2011/TT-BKHCN date ... month, 2011 ... of the Minister of Science and
Technology, ..... (Name of organization) ... realizes to have all the
conditions to be issued additional cards for the experts stated in the attached
documents, so request the Directorate for Standards, Metrology and Quality to
review and issue additional cards for these experts.
(Name of
organization) ... commits to comply with the provisions on
consultation/evaluation of quality management systems according to national
standards TCVN ISO 9001:2008 for state administrative agencies.
Representative
of organization
Signature/full name, stamp
APPENDIX IV
FORM
OF REPORT ON EVALUATION RESULTS
(Issued together with the Circular No.09/2011/TT-BKHCN dated June 30, 2011 of
Minister of Science and Technology)
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SOCIALIST REPUBLIC OF VIETNAM
Independence – Freedom - Happiness
---------------
………,
date …… month …… 20…
REPORT
ON EVALUATION RESULTS
To:
the Directorate for Standards, Metrology and Quality
1. Name of
the agency to be evaluated, name of
representative:....................................
2.
Address:.....................................................................................................................
3.
Tel:……………………Fax:…………………..Email:.......................................
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4.1.
Evaluation of
certification:
□
4.2.
Evaluation of
re-certification:
□
4.3.
Evaluation of
monitoring:
□
4.4.
Evaluation of expanding, narrowing, adjusting application
scope □:
5. A summary
of the performance process of evaluation (program, plan, name of
evaluator):............
.................................................................................................................................
6. Minutes of
evaluation (Attached copies of minutes of evaluation):
7.
Examination results of preventive, corrective actions (if any) – copies of
the corrective action reports and certified by certification organization:........................
Scope of
application of quality management system requesting for granting certificate:
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9. Evaluation
on the development, application of quality management system for the activities
related to administrative procedures for individuals or organizations
(according to the results of Project 30):
9.1.
Application for the
whole:
□
9.2.
Application for a
part:
□
(Specifying
the areas of activity not yet applied and its reason)
10.
Recommendations
After
assessment is done, certification organization’s name ... recommends:
10.1.
Granting
certificate:
□
10.2. Not granting
certificate: □
(Stating clearly the reason)
10.3. Other
Recommendations:...................................................................................................
...
...
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LEADER
OF THE ORGANIZATION
(Signature/full name, stamp)
APPENDIX V
FORM
OF OFFICIAL DISPATCH REQUESTING FOR GRANTING CERTIFICATE
(Issued together with the Circular No.09/2011/TT-BKHCN dated June 30, 2011
of Minister of Science and Technology)
GOVERNING
UNIT
STATE ADMINISTRATIVE AGENCY
-------
SOCIALIST REPUBLIC OF VIETNAM
Independence – Freedom - Happiness
---------------
No.:
…
...
...
...
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Mọi chi tiết xin liên hệ:
ĐT: (028) 3930 3279 DĐ: 0906 22 99 66
……,
date …… month …… 20…
To:
the Directorate for Standards, Metrology and Quality
I. Name of
state administrative
agency:.......................................................................
II.
Address:...................................................................................................................
III.
Tel:……………………Fax:…………………..Email:....................................
IV. Quality
management system of ... (name of state administrative agency) ... has
been ... (name of certification organization) ... assessed certificate
and certified conformity with national standards TCVN ISO 9001:2008 on... / ...
/ ...
V. Field of
request for certificate:
1. ……….
...
...
...
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Mọi chi tiết xin liên hệ:
ĐT: (028) 3930 3279 DĐ: 0906 22 99 66
3. ……….
…(Name
of state administrative agency) ... encloses this official dispatch: The
report on summary of the development, application of quality management system;
written commitment of development, application of quality management system for
all activities related to administrative procedures for individuals,
organizations and report on evaluation results of ... name of certification
organization, recommends the Directorate for Standards, Metrology and
Quality to issue certificate of quality management system in accordance
national standards TCVN ISO 9001:2008.
... (Name
of state administrative agency) ... commits to maintain, improve, and
perfect the quality management system during the application and coordination
with certification organization in the evaluation of regular supervision as
prescribed.
LEADER
OF THE AGENCY
(Signature/full name, stamp)
APPENDIX VI
FORM
OF OFFICIAL DISPATCH REQUESTING FOR RE-GRANTING CERTIFICATE
(Issued together with the Circular No.09/2011/TT-BKHCN dated June 30, 2011
of Minister of Science and Technology)
...
...
...
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TVPL Pro để sử dụng được đầy đủ các tiện ích gia tăng liên quan đến nội dung TCVN.
Mọi chi tiết xin liên hệ:
ĐT: (028) 3930 3279 DĐ: 0906 22 99 66
SOCIALIST REPUBLIC OF VIETNAM
Independence – Freedom - Happiness
---------------
No.:
…
For:
requesting for re-granting certificate
……,
date …… month …… 20…
To:
the Directorate for Standards, Metrology and Quality
I. Name of
state administrative
agency:.......................................................................
II.
Address:...................................................................................................................
III.
Tel:……………………Fax:…………………..Email:....................................
...
...
...
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Mọi chi tiết xin liên hệ:
ĐT: (028) 3930 3279 DĐ: 0906 22 99 66
1. ……….
2. ……….
3. ……….
On ... / ...
/ ..., the quality management system of ... (name of state administrative
agency) ... has been granted certificate of conformity with national
standards TCVN ISO 9001:2008 by the Directorate for Standards, Metrology and
Quality together with the Decision No.: …/QD-TDC.
During the
period of validity of the certificate, (Name of state administrative agency)
... has maintained, improved, and perfected the quality management system
during the application and coordination with certification organization in the
evaluation of regular supervision as prescribed.
Quality
management system of ... (name of state administrative agency) ... has
been ... (name of certification organization) ... assessed, re-certified
according to national standards TCVN ISO 9001:2008 and certified conformity
with standards on... / ... / ...
……(Name
of state administrative agency) ... encloses this official dispatch: a copy
of decision and certificate which were issued; a written self-comment on the
extent of suitableness, effectiveness and efficiency of quality management
system for operations of the agency in the valid period of the certificate and
a written commitment of development, application, maintenance of quality
management system for all activities related to administrative procedures for
individuals or organizations, requests the Directorate for Standards, Metrology
and Quality to grant certificate.
…(Name
of state administrative agency) ... commits to maintain, improve, and
perfect the quality management system during the application and coordination
with certification organization in the evaluation of regular supervision as
prescribed.
...
...
...
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Mọi chi tiết xin liên hệ:
ĐT: (028) 3930 3279 DĐ: 0906 22 99 66
LEADER
OF THE AGENCY
(Signature/full name, stamp)
APPENDIX VII
FORM
OF OFFICIAL DISPATCH REQUESTING FOR MODIFICATION, EXPANSION, NARROWING OF SCOPE
OF CERTIFICATE
(Issued together with the Circular No.09/2011/TT-BKHCN dated June 30, 2011
of Minister of Science and Technology)
GOVERNING
UNIT
STATE ADMINISTRATIVE AGENCY
-------
SOCIALIST REPUBLIC OF VIETNAM
Independence – Freedom - Happiness
---------------
No.:
…
For:
requesting for modification, expansion, narrowing of scope of certificate
……,
date …… month …… year…
...
...
...
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TVPL Pro để sử dụng được đầy đủ các tiện ích gia tăng liên quan đến nội dung TCVN.
Mọi chi tiết xin liên hệ:
ĐT: (028) 3930 3279 DĐ: 0906 22 99 66
To:
the Directorate for Standards, Metrology and Quality
I. Name of
state administrative agency:.......................................................................
II.
Address:...................................................................................................................
III.
Tel:……………………Fax:…………………..Email:....................................
IV. Field of
request for granting certificate (setting out the fields requested for
modification/expansion/narrowing and the reason for the request):
1. ……….
2. ……….
3. ……….
On ... / ...
/ ..., the quality management system of ... (name of state administrative
agency) ... has been granted certificate of conformity with national
standards TCVN ISO 9001:2008 by the Directorate for Standards, Metrology and
Quality together with the Decision No.: …/QD-TDC.
...
...
...
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TVPL Pro để sử dụng được đầy đủ các tiện ích gia tăng liên quan đến nội dung TCVN.
Mọi chi tiết xin liên hệ:
ĐT: (028) 3930 3279 DĐ: 0906 22 99 66
On ... / ...
/ ..., the quality management system of ... (name of state administrative
agency) ... has been assessed and certified by (name of certification
organization) the modification/expansion/narrowing of scope of application
of QMS.
… (Name of
state administrative agency) ... encloses this official dispatch: a written
commitment of development, application of quality management system for all
activities related to administrative procedures for individuals or
organizations, requests the Directorate for Standards, Metrology and Quality to
grant certificate of modification/expansion/narrowing of scope of
application of QMS.
…(Name
of state administrative agency) ... commits to maintain, improve, and
perfect the quality management system during the application and coordination
with certification organization in the evaluation of regular supervision as
prescribed ....