To: Departments
of Taxation of provinces and central-affiliated cities.
Implementing Decision No. 1874/QD-BTC on action
plan of the Minister of Finance for implementation of Decision No. 749/QD-TTg
dated June 3, 2020 of the Prime Minister approving the National Digital Transformation
Program, the General Department of Taxation has developed the eTax Mobile
application version 1.0 (V1.0) for use by individual taxpayers on mobile
devices. The General Department of Taxation hereby declares the launch of eTax
Mobile application V1.0 as follows:
1. Implemented
contents
1.1. Application features
- The eTax application is
launched on mobile devices (eTax Mobile) for individual taxpayers on iOS
and Android platforms.
- Supported features:
+ Account management: Register accounts for
electronic transaction with tax authorities; Change account information.
+ Electronic tax payment: Pay tax via connection
with Banks connected to the General Department of Taxation. The General
Department of Taxation shall continue to increase the number of connected
Banks.
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+ Features for taxpayers namely: Personal income
tax calculation tools, Vehicle registration fee calculation tools; News;
Personal setting and support.
(Details on the functions are under Appendix I
attached hereto).
1.2. Professional procedures available on eTax
Mobile application
- Tax officials receive and
adopt professional, procedural actions on web-based eTax application. With
respect to the electronic tax payment function, detailed instructions are
provided under the Appendix II attached hereto.
2. Organization
for implementation
2.1. Departments of Taxation reviews data
standardization
- Regarding data
standardization: Departments of Taxation and Sub-departments of Taxation shall
standardize data in order to ensure data adequacy and accuracy when providing
services in accordance with Official Dispatches guiding data standardization of
the General Department of Customs, including: Official Dispatch No. 5257/TCT-KK
dated November 14, 2016, Official Dispatch No. 932/TCT-KK dated March 17, 2017,
Official Dispatch No. 3410/TCT-KK dated March 31, 2017, Official Dispatch No.
4289/TCT-KK dated September 20, 2017, Official Dispatch No. 5388/TCT-TNCN dated
November 23, 2017, Official Dispatch No. 5859/TCT-KK dated December 21, 2017,
Official Dispatch No. 2853/TCT-KK dated July 23, 2018, Official Dispatch No.
4720/TCT-KK dated October 12, 2018, Official Dispatch No. 3964/TCT-DNNCN dated
October 1, 2019 of the General Department of Taxation.
- Regarding monitoring data on
the Registration fee - Land Application: Departments of Taxation and
Sub-departments of Taxation shall review and deal with in accordance with
Official Dispatch No. 4307/TCT-TNCN dated November 5, 2018, Official Dispatch
No. 734/TCT-CNTT dated February 19, 2020, Official Dispatch No. 3940/TCT-DNNCN
dated September 21, 2020; review, receive, input, and process data in
accordance with Official Dispatch No. 730/TCT-DNNCN dated March 5, 2019 and
Official Dispatch No. 3114/TCT-DNNCN dated August 7, 2019
- Regarding non-agriculture
tax data: Departments of Taxation and Sub-departments of Taxation shall review
and process data in accordance with guidance under Official Dispatch No.
1746/TCT-TNCN dated May 11, 2018 and Official Dispatch No. 3804/TCT-DNNCN dated
October 8, 2018.
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- Regarding
registration/granting of electronic transaction account: grant electronic
transaction accounts to individual users in accordance with guidance under
Official Dispatch No. 377/TCT-DNNCN dated February 5, 2021. Inform taxpayers
via the National Public Service Portal.
2.2. Inform taxpayers
- Departments of Taxation and
Sub-departments of Taxation shall inform taxpayers on their website, electronic
tax system, and other communication channels.
- Details:
+ Inform and introduce taxpayers to benefits of
eTax application on mobile devices.
+ Encourage taxpayers to register electronic
transaction accounts and provide taxpayers with the link to install the
application.
2.3. Launch the application and provide support
for use of the application
- The General Department of
Taxation shall launch the application officially on December 15, 2021.
- Departments of Taxation and
Sub-departments of Taxation shall receive request, deal with professional and
technical difficulties, provide instructions to tax officials and taxpayers
from the launch date.
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+Department of Information Technology shall handle
technical issues: Operate and organize assistance during and after the launch
date; deal with issues for tax officials and taxpayers.
+ Tax Administration Department on small and medium
enterprises and business households, individuals shall deal with issues in
professional operation and data review.
+ Propagation and Taxpayer Service Department shall
take charge and cooperate with Tax Administration Department on small and
medium enterprises and business households, individuals and Department of
Information Technology in organizing the informing task. Inform on tax-related
website and mass media.
- During the implementation,
Departments of Taxation shall contact via [email protected] or phone number
024.37689679 (with 2104 or 2105 as extension) to receive assistance.
For your acknowledgement and compliance./.
PP. GENERAL
DIRECTOR
DEPUTY DIRECTOR
Dang Ngoc Minh
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LIST OF FUNCTIONS AVAILABLE ON ETAX MOBILE V1.0
(Attached to Official Dispatch No. 4899/TCT-CNTT dated December 14, 2021 of
the General Department of Taxation)
No.
Primary
function
Detail
functions
1
Home page
Log in; Forget password; Share; Log out; Register
account with Tax authority
2
Features (Before login)
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3
Support (Before login)
FAQ; Instructions; Information; Application
software; Upgrade notification; Share
4
Account management (After login)
Taxpayer information; Change registration information;
Dependent lookup; Mailbox
5
Tax payment (After login)
Pay tax (As of Version V1.0, connected with 5
Banks); Document lookup
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Payable tax obligation (After login)
Financial land obligations; Tax; Vehicle
registration fee
7
Document lookup (After login)
Tax declaration; Tax Finalization documents;
Vehicle registration; Tax registration documents
8
Notification lookup (After login)
Notification on application processing; Vehicle
registration fee notification
9
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Avatar setting; Password change;
Fingerprint/FaceID login; Notification receipt method; Notable feature
setting
10
Features (After login)
Vehicle registration fee schedule; Personal income
tax calculation tool; News; Taxpayer lookup; Tax authority lookup; Household
paying fixed tax lookup; Dependent lookup; Authorized collecting bank lookup;
Bank facilitating electronic tax payment lookup
11
Support (After login)
FAQ; Instructions; Information; Application
software; Upgrade notification; Share
APPENDIX II
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1. Electronic tax payment
procedures for individual taxpayers
Step 1: Taxpayer logs into the eTax Mobile
application.
Step 2: Taxpayer looks up the payable and
choose payment to make.
Step 3: The eTax Mobile receives the inquiry
and checks:
- If there is a payable, the
eTax Mobile application will display information depending on lookup
parameters:
+ If the taxpayer looks up by code of document, the
payable information shall include: TIN, name of taxpayer, code of document,
decision number, payable amount, code of State Treasury which records the
payment, code of administrative division (where the payment is made).
+ If the taxpayer looks up by TIN, the payable
information shall include: TIN< name of taxpayer, detail of payable, payable
amount, currency, name of account submitting to the state budget, code of
sub-section, code of authority that collects the payment, code of
administrative divisions, code of State Treasury which records the payment.
- If no payable is available,
the eTax Mobile shall notify the taxpayer.
Step 4: Taxpayer examines information and
confirms the tax payment.
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Step 5: Taxpayer chooses a clearing bank to
commence the payment.
The clearing bank shall inspect debit the
taxpayer’s account:
- If account balance of the
taxpayer is insufficient, the clearing bank shall notify on the interface.
- If account balance of the
taxpayer is sufficient, the clearing bank shall debit the account and send the
payment results to the taxpayer and, within 5 minutes, send a successful state
budget deposit order which bears digital signature of the bank to the taxpayer
while sending proof of payment made to the state budget to the eTax Mobile.
The state budget deposit order shall use form
C1-02/NS under the Decree No. 11/2020/ND-CP dated January 20, 2020 of the Government
and contain contents in accordance with Circular No. 84/2016/TT-BTC dated June
17, 2016 of the Ministry of Finance.
2. Processing of payment
submitted to state budget
Step 6: Clearing bank shall transfer the
payable collected for state budget submission to account of State Treasury at
the authorized collecting bank. If the clearing bank has transferred the
deposit order to the General Department of Customs, the clearing bank shall not
reimburse the payment. Resolution of issues shall conform to agreements between
the General Department of Taxation and the banks.
Step 7: The clearing bank shall rely on
deposit order transmitted to website of the General Department of Customs to
transmit the deposit order of the taxpayer to the authorized collecting bank.
Information transmitted by the clearing bank to the
authorized collecting bank must be sufficient and corresponding to information
transmitted by the General Department of Taxation to the authorized collecting
bank.
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