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MINISTRY OF INDUSTRY AND TRADE OF VIETNAM
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SOCIALIST REPUBLIC OF VIETNAM
Independence – Freedom – Happiness
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No. 08/VBHN-BCT
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Hanoi, April 7, 2023
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DECREE
ELABORATING AND GUIDING A NUMBER OF ARTICLES OF THE LAW ON
PROTECTION OF CONSUMER RIGHTS
Decree No. 99/2011/ND-CP
dated October 27, 2011 of the Government of Vietnam elaborating and guiding a
number of Articles of the Law on Protection of Consumer Rights, effective as of
December 15, 2011, amended by:
Decree No. 03/2023/ND-CP
dated February 10, 2023 of the Government of Vietnam on functions, tasks,
entitlements, and organizational structure of Vietnam Competition Commission,
effective as of April 1, 2023.
Pursuant to the Law on
Government Organization of Vietnam dated December 25, 2001;
Pursuant to Law No.
59/2010/QH12 on Protection of Consumer Rights dated November 17, 2010;
At the request of the
Minister of Industry and Trade of Vietnam,[1]
Chapter I
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Article 1. Scope
This Decree provides the
protection of consumers in transactions with persons engaged in independent and
regular commercial activities not subject to business registration; contracts
with consumers and general transaction conditions; settlement of protection of
consumer rights requests; social organizations engaged in protection of
consumer rights; mediation of disputes between consumers and institutional or
individual traders and state management of protection of consumer rights.
Article 2. Regulated
entities
This Decree applies to
consumers; goods and service traders; and agencies, organizations and persons
involved in protection of consumer rights in the territory of Vietnam.
Article 3.
Interpretation of terms
For the purpose of this
Decree, the following terms shall be construed as follows:
1. Distance contract
means a contract concluded between a consumer and a goods or service trader via
an electronic device or by telephone.
2. Continuous service
contract means a contract on service provision with an indefinite term or a
term of 3 months or more.
3. Door-to-door sale
means the sale by a trader to a consumer at the latter's home or office.
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PROTECTION OF CONSUMERS IN TRANSACTIONS
WITH PERSONS ENGAGED IN INDEPENDENT AND REGULAR COMMERCIAL ACTIVITIES NOT
SUBJECT TO BUSINESS REGISTRATION
Article 4.
Responsibilities of a person engaged in independent and regular commercial
activities not subject to business registration
1. To guarantee the
quality, quantity, use and food safety of his/her goods or services provided to
consumers under the law on consumer protection, the commercial law and other
related laws.
2. To not supply
consumers with the goods and services provided in Clause 1, Article 5 of the
Government's Decree No. 39/2007/ND-CP dated March 16, 2007, on persons engaged
in independent and regular commercial activities not subject to business
registration.
3. To truthfully and
fully provide information on his/her goods or services provided to consumers
under the law on consumer protection, the commercial law and other related
laws.
4. To change goods for or
take back goods from and refund a consumer when his/her goods fail to meet
requirements on quality, quantity or use as earlier informed to the consumer.
5. To comply with
decisions on goods recall when his/her goods are subject to recall and bear
expenses for goods destruction when his/her goods are subject to destruction
under decisions of competent agencies.
6. In addition to Clauses
1, 2, 3, 4, and 5 of this Article, persons engaged in independent and regular
commercial activities not subject to business registration operating in markets
or trade centers shall fully comply with internal regulations on consumer protection
set by management boards of markets, market merchants, and trade centers and
approved by competent agencies.
Article 5.
Responsibilities of management boards of markets, market merchants, and trade
centers
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a) Rights and
responsibilities of consumers;
b) Rights and
responsibilities of sellers;
c) Persons responsible
for receiving and settling requests and feedback of consumers;
d) Measures to handle
violations.
2. To mediate disputes
between consumers and sellers within the market or trade center when requested.
3. To place, and maintain
operation of, scales or measuring devices in the market or trade center for
consumers to check the quantity and quality of goods.
4. To regularly supervise
the quality and quantity of goods in the market or trade center.
5. To set up and publicly
post up the number of a telephone hotline for receiving and settling consumer
requests suitable to the grade of the market or trade center as classified
under law.
6. To submit reports
every 6 months and cooperate with functional agencies in charge of trade,
market control, food safety, standards, measurement, and quality in controlling
the quality, quantity, origin, and food safety of goods and services within its
market or trade center.
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8. To handle violations
under its approved rules.
Article 6.
Responsibilities of commune-level People's Committees
1. To inspect and
supervise management boards of markets, market merchants, and trade centers in
their areas in implementing approved internal regulations. When there are no
management boards of markets, market merchants, and trade centers, adopt
measures to protect consumer rights within markets or trade centers.
2. To manage and inspect
activities of persons engaged in independent and regular commercial activities
not subject to business registration in their communes who operate outside
markets and trade centers in order to protect consumer rights.
3. To cooperate with
district-level and provincial functional agencies in charge of trade, market
control, food safety, standards, measurement, and quality in managing and
inspecting activities of individual traders in their communes.
4. To handle violations
of regulations on consumer protection according to their competence and law.
5. To disseminate and
encourage individuals to carry out commercial activities in markets and trade
centers; to facilitate individuals to carry out business activities within
markets and trade centers.
Chapter III
CONTRACTS WITH CONSUMERS AND GENERAL
TRANSACTION CONDITIONS
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Article 7. General
requirements on model contracts and general transaction conditions
Model contracts and
general transaction conditions shall be made in writing and fully meet the following
conditions:
1. The language is
Vietnamese. The contents are clear and understandable. The font size of the
text is at least 12.
2. The paper background
and ink color used in model contracts and general transaction conditions must
contrast.
Article 8.
Responsibilities for registration of model contracts and general transaction
conditions
1. Before applying a
model contract or general transaction conditions for a goods or service which
must be registered under the regulations of the Prime Minister of Vietnam, a
trader shall register such contract or conditions under this Decree.
2. A model contract or
general transaction conditions may only be applied to consumers when the
registration is completed under Article 14 of this Decree.
Article 9. Competence
to receive registration dossiers
1. The Ministry of
Industry and Trade of Vietnam shall receive registration dossiers of model
contracts and general transaction conditions which are applied nationwide or in
two or more provinces.
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Article 10. Dossiers
and form of registration
1. A registration dossier
of a model contract or general transaction conditions comprises:
a) An application, made
according to the form provided by the Ministry of Industry and Trade of
Vietnam, specifying the address and business line of the goods or service
trader;
b) The draft model contract
or general transaction conditions.
2. 1 set of a
registration dossier may be submitted directly, by post or electronically to a
competent agency provided in Article 9 of this Decree.
3. For a dossier
submitted directly, the recipient of the dossier shall make a receipt record
the date of which is the date of dossier receipt. For a dossier submitted by
post, the date of dossier receipt is based on the postmark. For a dossier
submitted electronically, the date of dossier receipt is counted from the time
a competent registry's electronic receipt acknowledgement message is sent.
Article 11. Request
for dossier supplementation
1. Within 5 working
days after receiving an incomplete registration dossier under Clause 1, Article
10 of this Decree, a competent registry shall request the applicant to
supplement such dossier.
2. An applicant shall
supplement the dossier within 3 working days after receiving a competent
agency's request.
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1. A competent registry
shall consider a registration dossier after receiving it under Articles 10 and
11 of this Decree.
2. When considering a
registration dossier, a competent registry may request the applicant to explain
issues related to the model contract or general transaction conditions.
3. When considering a
registration dossier of a model contract or general transaction conditions, a
competent registry may consult involved agencies, organizations and persons.
Article 13. Scope of
consideration for model contracts and general transaction conditions
A competent agency
provided in Article 9 of this Decree shall consider a model contract or general
transaction conditions regarding:
1. Invalid contents under
Article 16 of the Law on Protection of Consumer Rights.
2. Requirements under
Article 7 of this Decree.
3. Compliance with laws
on protection of consumer rights and general principles for contract
conclusion.
Article 14. Completion
of registration
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2. After completing
registration procedures, model contracts and general transaction conditions
shall be published and stored on the websites of competent registries.
3. Competent registries
shall regularly inspect and monitor the circulation of registered model
contracts and general transaction conditions.
Article 15.
Re-registration of model contracts and general transaction conditions
1. A trader shall
re-register its model contract or general transaction conditions when:
a) There is a change in
law which results in a change in the contents of the model contract or general
transaction conditions;
b) It changes the
contents of the model contract or general transaction conditions.
2. Procedures for
re-registration of model contracts and general transaction conditions are the
same as the registration procedures under this Decree.
3. A trader shall notify
consumers of changes in its model contract or general transaction conditions
after completing the re-registration.
Article 16. Control of
model contracts and general transaction conditions not subject to registration
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2. When the contents of a
model contract or general transaction conditions are unclear or may be
understood in different ways, a competent agency may request the trader to
explain and clarify those contents.
3. Within 10 working days
after receiving a competent agency's request, a trader shall modify or cancel
violating contents of the contract and notify such to consumers having signed
that contract. In case the modification or cancellation of violating contents
results in the invalidity of contracts signed with consumers or general
transaction conditions, causing damage to consumers, the trader shall pay
damages to those consumers under the civil law.
Section 2. SPECIFIC
CONTRACTS CONCLUDED WITH CONSUMERS
Article 17. Distance
contracts
1. When concluding a
distance contract, a trader shall provide a consumer with the following
information:
a) Name of the trader,
telephone number, address, head office and address of the establishment
responsible for the contract conclusion offer (if any);
b) Quality of the goods
or service;
c) Goods delivery cost
(if any);
d) Modes of payment and
goods delivery or service provision;
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e) Costs for use of
communication devices for contract conclusion, if these costs are not included
in the goods or service price;
g) Details on
specifications, use and use method of the goods or service provided under the
contract.
2. When a contract
conclusion offer is made by telephone, a trader should clearly state its name
and address and purpose of the call right from the beginning.
3. Unless otherwise
agreed by involved parties, when a trader fails to properly or fully provide
the information stated in Clause 1 of this Article, within 10 days after
concluding the contract, a consumer may unilaterally terminate the contract and
notify such to the trader. The consumer is not obliged to pay any costs related
to that termination and shall only pay for the goods or service he/she has
used.
4. In case a consumer
unilaterally terminates a contract under Clause 3 of this Article, a trader
shall refund the paid money to the consumer within 30 days after the consumer
announces to unilaterally terminate the contract. Past this time limit, the
trader shall pay interests for the delayed payment corresponding to the lime of
delayed payment at the prime interest rate announced by the State Bank of
Vietnam at the time of payment. The refund shall be made by the mode of payment
used by the consumer, unless the consumer agrees to the refund by another mode.
In case the contract
termination causes damage to a consumer, a trader shall pay damages under the
civil law.
Article 18. Continuous
service contracts
1. A continuous service
contract must contain:
a) Name and contact
address of the service provider;
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c) Service quality;
d) Time and duration of
service provision;
dd) Method of calculation
of service charge and price;
e) Modes of service
provision and payment.
2. A continuous service
contract shall be made in writing and 1 copy shall be given to the consumer.
3. Unless otherwise
agreed by involved parties, a consumer may unilaterally terminate a continuous
service contract at any time and notify such in writing to the service
provider. When a consumer unilaterally terminates a contract, he/she shall only
pay the charge or price for the service he/she has used.
4. A service provider has
the following obligations:
a) To not request a
consumer to make any payments before the service is provided to the consumer,
unless otherwise agreed by involved parties;
b) To not unilaterally
terminate a contract and stop providing a service without a plausible reason.
When repair or maintenance is required, or there is another reason forcing it
to stop the service, notify consumers at least 3 working days in advance before
stopping the service;
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d) To promptly inspect
and settle an incident or complaint about service quality upon a consumer's
notification of such incident or complaint.
Article 19.
Door-to-door sale contracts
1. A door-to-door
salesperson is the staff of a trader and has the following obligations when
selling door-to-door:
a) To introduce the name,
contact telephone number, address and head office of the trader responsible for
the contract conclusion offer;
b) To not insist on
contract conclusion after being refused by a consumer;
c) To explain to a
consumer about contract conditions and other information related to a goods or
service that consumer is interested in.
2. Unless otherwise
agreed by involved parties, a door-to-door sale contract shall be made in
writing and 1 copy shall be given to the consumer.
3. Within 3 working days
after concluding a contract, a consumer may request to unilaterally terminate
that contract and notify such in writing to the trader. Before this time limit
expires, a door-to-door salesperson may not request a consumer to make any
payments or perform the contract, unless otherwise provided by law.
4. When a door-to-door
sale contract is made in writing, a consumer shall fill in the date of the
contract when concluding such contract by himself/herself.
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Chapter IV
SETTLEMENT OF PROTECTION OF CONSUMER
RIGHTS REQUESTS
Article 20. Forms and
contents of protection of consumer rights requests
1. A consumer or a social
organization engaged in protection of consumer rights may request a state
management agency of protection of consumer rights provided in Article 25 of
the Law on Protection of Consumer Rights. Such request may be made in writing
or verbally.
2. A protection of
consumer rights request must contain:
a) Information on the
violating trader;
b) Information on the
requesting social organization or consumer;
c) Details of the case;
d) Specific requests of
the consumer or social organization engaged in protection of consumer rights;
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Article 21. Procedures
for receiving requests
1. For a written request
for protection of consumer rights, a person in charge shall consider and
receive such request.
For a protection of
consumer rights request made verbally, a person in charge shall record such
request in writing and request the consumer or the representative of the social
organization engaged in protection of consumer rights to sign or press his/her
finger-print on that document.
2. When a protection of
consumer rights request lacks any of the contents stated in Article 20 of this
Decree, a competent agency shall request a consumer or social organization
engaged in protection of consumer rights to supplement that request. The
supplementation shall be made within 5 working days after receiving a competent
agency's request.
Article 22. Settlement
of protection of consumer rights requests
1. After receiving a
protection of consumer rights request, a competent agency shall settle such
request. When necessary, the competent agency may request involved parties to
give explanations and additionally provide information and documents for
settlement of the request.
2. Within 15 working days
after receiving a valid protection of consumer rights request, a competent
agency shall issue a reply under Article 26 of the Law on Protection of
Consumer Rights. For a complicated case, the time limit for issuing a reply may
be extended for not more than another 15 working days.
3. During the settlement
of a protection of consumer rights request, if a competent agency finds that
the case shows signs of violation of the law on handling of administrative
violations or it must be settled by another authority, it shall forward the
case dossier to that authority and provide notifications for the consumer in
its written reply.
Article 23. Disclosure
of the list of traders infringing upon consumer rights
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2. Lists of violating
traders shall be disclosed on mass media, posted up at the head offices, and
published on websites of protection of consumer rights agencies, covering:
a) Names and addresses of
violators;
b) Acts and places of
violation:
c) Agencies issuing
violation handling decisions and numbers and dates of these decisions.
The duration for
disclosure of violators is 30 days from the date of disclosure.
3. Management boards of
markets, market merchants, and trade centers shall disclose lists of traders
that infringe upon consumer rights in markets or trade centers under their
management.
Chapter V
SOCIAL ORGANIZATIONS ENGAGED IN PROTECTION
OF CONSUMER RIGHTS
Section 1. INITIATION
OF LAWSUITS ON PROTECTION OF CONSUMER RIGHTS
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A social organization
engaged in protection of consumer rights may initiate a lawsuit itself on
protection of consumer rights for public interest when fully meeting the
following conditions:
1. To be established
legally.
2. To have operation
guidelines and objectives for consumer rights or for public interest related to
consumer rights.
3. To have operated for
at least 3 years from the date of its establishment to the date of its lawsuit
initiation.
4. To operate at the
province level or higher.
Article 25.
Obligations of social organizations engaged in protection of consumer rights
when initiating lawsuits on protection of consumer rights for public interest
When initiating a lawsuit
itself on protection of consumer rights for public interest, a social
organization engaged in protection of consumer rights has the following
obligations:
1. To provide
notifications of information on the case under Article 44 of the Law on
Protection of Consumer Rights.
2. To ensure involved
consumers' right to participate in the case.
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Article 26. Social
organizations participating in lawsuit initiation
When a social
organization has initiated a lawsuit on protection of consumer rights, other
relevant social organizations have the right and obligation to cooperate with
such a social organization in collecting evidence, providing information, and
carrying out other activities related to judicial proceedings.
Section 2. PERFORMANCE
OF STATE-ASSIGNED TASKS
Article 27. Conditions
for social organizations engaged in protection of consumer rights to perform
state-assigned tasks on protection of consumer rights
A social organization
engaged in protection of consumer rights may perform state-assigned tasks on
protection of consumer rights when fully meeting the following conditions:
1. To be established
legally.
2. To have operation
guidelines and objectives for protection of consumer rights.
3. To have operated for
at least 1 year.
4. To operate at the
province level or higher.
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A social organization
fully meeting the conditions provided in Article 27 of this Decree may be
assigned by a competent state agency to perform one of the following tasks:
1. Disseminating
information and educating about the rights and obligations of consumers.
2. Providing guidance and
training to raise awareness for consumers.
3. Counseling and
assisting consumers.
4. Conducting researches
and field surveys and collecting opinions and feedback on the needs of
consumers.
Article 29. Competence
to assign tasks on protection of consumer rights to social organizations
1. The Minister of
Industry and Trade of Vietnam shall assign state-assigned tasks on protection
of consumer rights to eligible social organizations operating nationwide or
within two or more provinces.
2. Presidents of
provincial People's Committees shall assign state-assigned tasks on protection of
consumer rights to eligible social organizations operating in their areas.
Article 30. Financial
support for activities of protection of consumer rights assigned by the State
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Chapter VI
MEDIATION OF DISPUTES BETWEEN CONSUMERS
AND TRADERS
Article 31. Competence
to establish and dissolve mediation organizations
The following agencies
and organizations may establish and dissolve mediation organizations:
1. State management
agencies of protection of consumer rights.
2. Social organizations
engaged in protection of consumer rights.
Article 32. Mediators
1. A Vietnamese citizen
may be a mediator when fully meeting the following conditions:
a) To have full legal
capacity;
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c) To have at least 5
years of experience.
2. A person who is being
kept under administrative probation, criminally prosecuted, or has unspent
conviction may not be a mediator.
Article 33.
Responsibilities and entitlements of mediation organizations
In the course of
operation, a mediation organization shall:
1. Comply with the law.
2. Respect agreements of
parties; neither intimidate nor coerce parties in the course of mediation.
3. Ensure the
confidentiality of information on the mediation and other information of
involved parties, unless otherwise agreed by parties or provided by law.
4. Not take advantage of
the mediation to harm the rights and legitimate interests of involved parties.
5. Not mediate a dispute
which harms the interests of the State or many consumers or public interests or
shows signs of crimes.
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STATE MANAGEMENT OF PROTECTION OF CONSUMER
RIGHTS
Article 34. State
management agencies of protection of consumer rights
1. The Ministry of
Industry and Trade of Vietnam is the central state management agency of
protection of consumer rights.
Vietnam Competition
Commission[2] is the agency assisting the Minister of Industry and Trade of
Vietnam in performing the state management of protection of consumer rights.
2. Provincial People's
Committees are local state management agencies of protection of consumer
rights.
Departments of Industry
and Trade are agencies assisting presidents of provincial People's Committees
in performing the state management of protection of consumer rights in their
areas.
3. People’s Committees of
districts shall decide on units to assist them in performing the state
management of protection of consumer rights in their areas.
Article 35.
Responsibilities of local state management agencies of protection of consumer
rights
1. Departments of
Industry and Trade shall assist provincial People's Committees in performing
the following tasks:
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b) Appraising schemes and
plans for the operation of social organizations engaged in protection of
consumer rights and submitting them to presidents of provincial People’s
Committees for decision and assignment of state-assigned tasks;
c) Supervising social
organizations engaged in protection of consumer rights in performing tasks
assigned to them;
d) Inspecting and
supervising mediation activities of organizations mediating disputes between
consumers and traders;
dd) Enabling the
operation of social organizations engaged in protection of consumer rights;
e) Providing technical
and professional guidance for district-level state management agencies of
protection of consumer rights to carry out activities related to protection of
consumer rights;
g) Disclosing lists of
goods and service traders infringing upon consumer rights under Clause 4,
Article 26 of the Law on Protection of Consumer Rights and Article 23 of this
Decree;
h) Reporting on the state
management of protection of consumer rights in their areas regularly or at the
request of superior authorities;
i) Inspecting and
handling violations against regulations on consumer rights under law;
k) Performing other
responsibilities provided in Article 49 of the Law on Protection of Consumer
Rights.
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a) Settle requests for
protection of consumer rights under the Law on Protection of Consumer Rights,
this Decree and related laws;
b) Inspect and supervise
the operation of social organizations engaged in protection of consumer rights
in their areas under their management;
c) Assist district-level
People's Committees in managing according to their entitlements for markets and
trade centers in their areas to protect the rights of consumers when purchasing
goods or services in these markets and trade centers;
d) Provide technical and
professional guidance for commune-level People's Committees to adopt necessary
measures to protect the rights of consumers when purchasing goods or services
from persons engaged in commercial activities outside markets and trade
centers;
dd) Disclose lists of
goods and service traders infringing upon consumer rights under Clause 4,
Article 26 of the Law on Protection of Consumer Rights and Article 23 of this
Decree;
e) Report on the state
management of protection of consumer rights in their districts regularly or at
the request of superior authorities;
g) Perform other
responsibilities under Article 49 of the Law on Protection of Consumer Rights.
Chapter VIII
IMPLEMENTATION PROVISIONS [3]
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This Decree comes into
force as of December 15, 2011.
Article 37.
Implementation responsibilities
1. The Ministry of
Industry and Trade of Vietnam shall take charge and cooperate with the Ministry
of Home Affairs of Vietnam and provincial People's Committees in guiding the
state management of local protection of consumer rights.
2. Ministers, Directors
of ministerial agencies, Directors of governmental agencies, Presidents of
People’s Committees of provinces, centrally affiliated cities, and relevant
organizations, individuals shall implement this Decree./.
VERIFICATION OF CONSOLIDATED DOCUMENT
PP. MINISTER
DEPUTY MINISTER
Nguyen Sinh Nhat Tan
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[1] Decree No. 03/2023/ND-CP on functions, tasks,
entitlements, and organizational structure of Vietnam Competition Commission
has the following promulgation grounds:
“Pursuant to the Law
on Organization of the Government of Vietnam dated June 19, 2015; the Law on
Amendments to the Law on Organization of the Government of Vietnam and the Law
on Organization of the Local Government of Vietnam dated November 22, 2019;
Pursuant to the
Competition Law dated June 12, 2018;
Pursuant to the Law on
Consumer Protection dated November 17, 2010;
At the request of the
Minister of Industry and Trade of Vietnam;
The Government of
Vietnam promulgates a Decree defining the functions, tasks, entitlements and
organizational structure of Vietnam Competition Commission.”
[2] The phrase “Cục Quản lý cạnh tranh” (“Vietnam Competition
Authority”) is replaced with the phrase “Ủy ban Cạnh tranh Quốc gia” (“Vietnam
Competition Commission”) according to Clause 4 Article 6 of Decree No.
03/2023/ND-CP on functions, tasks, entitlements, and organizational structure
of Vietnam Competition Commission, effective as of April 1, 2023.
[3] Article 6 and Article 7 of Decree No. 03/2023/ND-CP on
functions, tasks, entitlements, and organizational structure of Vietnam
Competition Commission, effective as of April 1, 2023, are as follows:
“Article 6. Entry
into force
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2. The following
Decrees cease to have effect from the effective date of this Decree, including:
a) Decree No.
07/2015/ND-CP dated January 16, 2015 of the Government of Vietnam on functions,
tasks, entitlements and organizational structure of Vietnam Competition
Council;
b) Decision No.
24/2015/QD-TTg dated June 30, 2015 of the Prime Minister of Vietnam
promulgating regulations on organization and operation of Vietnam Competition
Council.
3. The phrase “Cục
Cạnh tranh và Bảo vệ người tiêu dùng” (“Vietnam Competition and Consumer
Authority”) is replaced with the phrase “Ủy ban Cạnh tranh Quốc gia” (“Vietnam
Competition Commission”) in Clause 2 Article 54 and the Appendix enclosed with
the Government’s Decree No. 40/2018/ND-CP dated March 12, 2018 on regulatory
framework for multi-level marketing.
4. The phrase “Cục
Quản lý cạnh tranh” (“Vietnam Competition Authority”) is replaced with the
phrase “Ủy ban Cạnh tranh Quốc gia” (“Vietnam Competition Commission”) in
Clause 1 Article 34 of the Government’s Decree No. 99/2011/ND-CP dated October
27, 2011 providing guidelines for implementation of the Law on Protection of
Consumer Rights.
5. The phrase “Cục
Cạnh tranh và Bảo vệ người tiêu dùng” (“Vietnam Competition and Consumer
Authority”) is replaced with the phrase “Ủy ban Cạnh tranh Quốc gia” (“Viet Nam
Competition Commission”) in Clause 1 Article 1 of the Government’s Decree No.
54/2020/ND-CP dated May 18, 2020 providing amendments to the Government’s
Decree No. 127/2015/ND-CP dated December 14, 2015 prescribing organization and
operation of inspectorates in industry and trade.
Article 7.
Implementation responsibilities
1. The Minister of
Industry and Trade of Vietnam shall stipulate functions, tasks, entitlements
and organizational structure of VCC for performing the tasks of state
management of competition, protection of consumer rights, and multi-level
marketing operations.
2. The Ministry of
Home Affairs of Vietnam shall provide guidelines on allowances of position
holders of VCC and holders of managerial positions of VCC’s affiliated units.
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