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MINISTRY OF
EDUCATION AND TRAINING
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SOCIALIST
REPUBLIC OF VIETNAM
Independence - Freedom - Happiness
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No:
12/2017/TT-BGDDT
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Hanoi, May 19,
2017
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CIRCULAR
PROMULGATING
THE REGULATION ON HIGHER EDUCATION ACCREDITATION
Pursuant to the Law on Higher Education dated
June 18, 2012;
Pursuant to the Government’s Decree No.
123/2016/ND-CP dated September 1, 2016 on defining the functions, tasks, powers
and organizational structures of ministries and ministerial-level agencies;
Pursuant to the Government's Decree No.
32/2008/ND-CP dated March 19, 2008 on defining the functions, tasks, powers and
organizational structure of the Ministry of Education and Training;
Pursuant to the Government's Decree No.
141/2013/ND-CP dated October 24, 2013 on detailing and guiding implementation
of a number of articles of the Law on Higher Education;
At the proposal of the Director of the Agency of
Testing and Education Administrators;
The Minister of Education and Training issues a
Circular promulgating the Regulation on higher education accreditation.
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Article 2. This Circular shall take effect on July 4, 2017.
This Circular replaces the Decision No.
65/2007/QD-BGDDT dated November 1, 2007 of the Minister of Education and
Training on promulgating regulations on criteria for assessing the education
quality of universities; Article 1, 2 of Circular No. 37/2012/TT-BGDDT dated
October 30, 2012 of Minister of Education and Training; regulations on the
process and frequency of education quality assessment of universities,
colleges, and vocational high schools prescribed in Circular No.
62/2012/TT-BGDDT dated December 28, 2012 of Minister of Education and Training
on promulgating the Regulation on the process and frequency of education
quality assessment of universities, colleges, and vocational high schools.
Article 3. The Chief officer, the Director of the Agency of Testing and
Education Administrators, heads of relevant units affiliated to the Ministry of
Education and Training; Presidents of People’s Committees of central-affiliated
cities and provinces; Heads of governing bodies of higher education institutions;
Directors and Rectors of universities, academies; Directors of higher education
accrediting organizations are responsible for the implementation of this
Circular./.
PP. THE
MINISTER
DEPUTY MINISTER
Bui Van Ga
REGULATION
THE
HIGHER EDUCATION ACCREDITATION
(promulgated together with the Circular No. 12/2017/TT-BGDDT dated May 19,
2017 of the Minister of Education and Training)
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GENERAL PROVISIONS
Scope and regulated entities
This document deals with the higher education accreditation
including the education quality assessment standards, the process and frequency
of higher education accreditation.
This document is applicable to universities,
academies and higher education institutions (hereinafter referred to as
educational institutions) in the national education system, including the
foreign-invested educational institutions that run within the Vietnam’s
territory; education accrediting organization established by, or obtaining
permission for the establishment from the Minister of Education and Training;
relevant organizations and individuals.
Definitions
In this document, terms are construed as follows:
Education quality of higher educational
institutions refers to the achievement of targets set by an education
institution, the fulfillment of the requirements concerning such targets in the
Law on Higher Education, the satisfaction of the demand for human resource
trained for the local and national socio-economic development.
Assessment of educational quality of higher
educational institutions refers to the collection and processing of
information and the delivery of the judgments based on the quality assessment
standards for all activities of an educational institution, including: the
quality assurance in terms of its strategy, system, performance and operational
results.
Higher education accreditation refers to the
assessment process and recognition of the extent of the conformity of an
educational institution to the education quality assessment standards
promulgated by the Minister of Education and Training.
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External assessment refers to the survey and
assessment carried out by an education accrediting organization based on the
education quality assessment standards provided by the Ministry of Education
and Training in order to determine the extent of the conformity of the
educational institution with the education quality standards.
Set of standards for assessment of the quality
of educational institutions refer to the degree of eligibility requirements
and conditions at which an educational institution is required to meet to be
recognized as an accredited educational institution. Each standard corresponds
to a field of activities of the institution and is composed of several
criteria.
Criterion for education quality assessment
refers to the degree of requirement and condition that must be satisfied in a
particular aspect of each standard.
Expected learning outcome refers to the
minimum requirements concerning knowledge, skills, a sense of self-discipline
and responsibility a student expects to achieve upon completion of the
educational program, the educational institution has promised to students and
society and made known to the public together with necessary conditions for
fulfillment of these requirements.
Programme designed for a specific level of a
major includes objectives and requirements relating to knowledge, expected
learning outcome; program contents, methodologies and activities; facilities
and amenities, institutional structure, functions, duties and academic
activities of an educational institution entrusted with offer of prescribed
major.
Curriculum for a level-specific
programme includes general and specific objectives and expected learning
outcomes for each major and course; educational contents, assessment
methodologies and time length of each major and course.
Benchmarking refers to the process of
contrasting and comparing an education institution or programme with a set of
educational quality assessment standards or with another designated higher education
institution or programme.
Related party of an educational institution
refers to the student, lecturer, employee, leader and manager, employer,
partners, student's family, investor, supervisory authority, State regulatory
authority in charge of education, other relevant organizations and individuals.
Educational philosophy refers to a
collection of core perspectives that describe the educational purpose, the
content and methods of teaching, the role of teachers and learners in
educational activities.
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Educational institutions shall use the standards
for assessment of the quality of educational institutions to evaluate their
entire activities in order to continuously improve the quality of education and
to address realistic conditions of education quality and the performance of
units to the concerned parties.
Education accrediting organizations shall use the
standards for assessment of the quality of educational institutions to assess
and grant or deny granting recognition of conformity with education quality
standards for educational institutions.
Other organizations and individuals shall rely on
such standards to give their opinions, assess and participate in public
consultations on educational institutions in which they are interested.
Chapter II
STANDARDS FOR ASSESSMENT
OF THE QUALITY OF EDUCATIONAL INSTITUTIONS
Section 1. QUALITY ASSURANCE IN
TERMS OF THE STRATEGY
Standard 1: Vision, mission and culture
1. Criterion 1.1: An educational institution’s
leader ensures that the institution's vision and mission meet the needs and
satisfaction of the concerned parties.
2. Criterion 1.2: An educational institution
promotes cultural values that are corresponding to the vision and mission of
the institution.
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4. Criterion 1.4: Vision, mission and culture of an
educational institution are reviewed in order to meet the needs and
satisfaction of the concerned parties.
5. Criterion 1.5: Vision, mission and culture of an
educational institution as well as the process of building and developing them
are improved in order to meet the needs and satisfaction of the concerned
parties.
Standard 2: Administration
1. Criterion 2.1: Administrative system (including
the Board of Managers or the school board, the Party and social organizations,
other advisory committees) is established in accordance with the law to
establish a strategic orientation correspond to the specific context of the
institution; ensure accountability, sustainability, transparency and mitigation
of potential risks in the administration of the institution.
2. Criterion 2.2: The Decision of the
administrative bodies is transformed into action plans, policies and
guidelines.
3. Criterion 2.3: The administrative system of the
institution is reviewed regularly.
4. Criterion 2.4: The institution's administrative
system is improved to enhance the performance of the institution and manage the
risk better.
Standard 3: Leadership and management
1. Criterion 3.1: Leader of the institution
establishes a management structure that clearly defines roles,
responsibilities, decision-making procedures, information and reports to
achieve vision, mission, culture and strategic goals of such institution.
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3. Criterion 3.3: The leadership and management
structure of the institution are reviewed regularly.
4. Criterion 3.4: The leadership and management
structure of the institution are improved to enhance the effectiveness of the
management and reach the desired performance of the institution.
Standard 4: Strategic management
1. Criterion 4.1: Strategic planning is made in
order to achieve vision, mission, culture and strategic goals in education, scientific
research and community service.
2. Criterion 4.2: Strategic planning are thoroughly
understood and transformed into short-term and long-term plans.
3. Criterion 4.3: Key performance indicators, key
target indicators are established to measure the extent to which the
institution's strategic goals have been attained.
4. Criterion 4.4: The strategic planning process,
the key performance indicators, key target indicators are improved to achieve
the strategic objectives of the institution.
Standard 5: Policies on education, scientific
research and community service
1. Criterion 5.1: A system to develop policies on
education, scientific research and community service is made available.
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3. Criterion 5.3: Policies on education, scientific
research and community service are reviewed in a regular manner.
4. Criterion 5.4: Policies on education, scientific
research and community service are improved to enhance the performance of the
educational institution and meet the needs and satisfaction of the concerned
parties.
Standard 6: Human resource management
1. Criterion 6.1: Human resource is planned to
fully meet the needs and satisfaction of the concerned parties.
2. Criterion 6.2: Recruitment and selection
criterion (including moral criterions and academic freedom used in the
personnel promotion, appointment and placement) are defined and communicated to
the public.
3. Criterion 6.3: Competency standards (including
leadership skills) of different groups of staff, lecturer and employee are
identified and developed.
4. Criterion 6.4: The need for education,
improvement and development of the staff of officers, lecturers and employees
shall be identified and related activities are carried out to meet such needs.
5. Criterion 6.5: The performance management system
(including reward, recognition and training schemes) is implemented to promote
and support education, scientific research and community service.
6. Criterion 6.6: Personnel, policies, processes
and plans are reviewed in a regular manner.
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Standard 7: Financial and material facilities
management
1. Criterion 7.1: The system for planning, using,
auditing and enhancing financial resources of the institution is established
and operated in order to support the implementation of vision, mission and strategic
objectives in education, scientific research and community service.
2. Criterion 7.2: The system for planning,
maintaining, evaluating and upgrading facilities and infrastructure (including
teaching and learning facilities, laboratories, equipment and tools, etc.) is
established and operated in order to meet the needs of education, scientific
research and community service.
3. Criterion 7.3: The system for planning,
maintaining, auditing and upgrading facilities and infrastructure (including
computer, network, backup system, information security and access) is
established and operated in order to meet the needs for education, scientific
research and community service.
4. Criterion 7.4: The system for planning,
maintaining, assessing and enhancing learning resources (such as library
resources, teaching aids, online databases, etc.) is established and operated
in order to meet the needs of education, scientific research and community
service.
5. Criterion 7.5: The system for planning, using,
assessing and enhancing environment, health, safety and accessibility of people
with special needs is established and operated.
Standard 8: Networks and external relations
1. Criterion 8.1: Plan to develop partners,
networks, and external relations are made to achieve the vision, mission and
strategic goals of the institution.
2. Criterion 8.2: Policies, processes and
agreements are implemented to promote partners, networks and external
relations.
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4. Criterion 8.4: Partners, networks and external
relations are improved to achieve the vision, mission and strategic goals of
the institution.
Section 2. QUALITY ASSURANCE OF
THE SYSTEM
Standard 9. Internal quality assurance system
1. Criterion 9.1: The structure, role,
responsibility and accountability of the internal quality assurance system are
established to meet the strategic goals and quality assurance of the
institution.
2. Criterion 9.2: Strategic plans for quality
assurance (including strategies, policies, related parties engagement,
activities consisting of promotion of quality assurance and capacity building
training force) are developed to meet the strategic goals and quality assurance
of the institution.
3. Criterion 9.3: Strategic planning on quality
insurance is thoroughly understood and transformed into short-term and
long-term plans.
4. Criterion 9.4: Document storing system, review
and dissemination of policies, systems, procedures and quality assurance
procedures are implemented.
5. Criterion 9.5: Key performance indicators, key
target indicators are established to measure the assurance performance of the
institution.
6. Criterion 9.6: The strategic planning procedure,
the key performance indicators, key target indicators are improved to achieve
the strategic objectives and the quality assurance of the institution.
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1. Criterion 10.1: Internal assessment plan and
external assessment preparation are established.
2. Criterion 10.2: Internal assessment and external
assessment are implemented in a regular manner by the staff or/and by trained
independent experts.
3. Criterion 10.3: Findings and results of internal
assessment and external assessment are reviewed.
4. Criterion 10.4: Internal assessment procedure
and external assessment preparation procedure are improved to achieve the
strategic objectives of the institution.
Standard 11. Internal quality assurance
information system
1. Criterion 11.1: An internal quality assurance
management plan (including the collection, process, reports, receiving and
transfer of information from relevant parties) is established to support
education, scientific research and community service.
2. Criterion 11.2: Internal quality assurance
information including data analysis results must be appropriate, accurate and
available in order to provide timely information to relevant parties in support
of decision-making and ensuring consistency, security and safety.
3. Criterion 11.3: Internal quality assurance
information system, quantity, quality, consistency, data and information
security and safety are reviewed.
4. Criterion 11.4: Internal quality assurance
information management and internal quality assurance policies, procedures and
plans are improved to support education, scientific research and community
service.
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1. Criterion 12.1: A plan to continuously improve
the quality of education facilities, including policies, systems, procedures,
procedures and resources is developed in order to achieve the best results in
education, scientific research and community services.
2. Criterion 12.2: Partner selection criteria,
benchmarking and matching for quality improvement are established.
3. Criterion 12.3: Benchmarking and matching are
done to enhance quality assurance and encourage innovation.
4. Criterion 12.4: Selection process, use of
benchmarking and matching are reviewed.
5. Criterion 12.5: The selection process, the use
of benchmarking and matching information is improved to consistently achieve
the best results in education, scientific research and community service.
Section 3. QUALITY ASSURANCE OF
FUNCTIONAL PERFORMANCE
Standard 13: Enrollment and admission
1. Criterion 13.1: Plans, policies, and communications
shall be developed in order to enroll students for various programme.
2. Criterion 13.2: Criterion is developed to select
quality learners for each programme
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4. Criterion 13.4: The enrollment and admission
shall be monitored.
5. Criterion 13.5: The enrollment and admission
monitoring process are improved to ensure suitability and effectiveness.
Standard 14: Design and review of curriculum
1. Criterion 14.1: Systems are developed to design,
develop, monitor, review, evaluate, approve and issue curriculum for all
programme and subjects/modules with opinions and feedbacks from relevant
parties.
2. Criterion 14.2: Building, reviewing and
adjusting systems of the expected learning outcomes of the programme and
subjects/modules in accordance with the needs of relevant parties are made
available.
3. Criterion 14.3: Subject/module syllabus,
curriculum of the programme and subjects/modules are documented, disseminated
and implemented based on the expected learning outcomes.
4. Criterion 14.4: Review of the design process,
evaluation and review of the curriculum are conducted.
5. Criterion 14.5: The design, assessment and
curriculum are improved to ensure the consistency and updating in order to meet
the ever-changing needs of relevant parties.
Standard 15: Teaching and learning
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2. Criterion 15.2: The system for attracting and
selecting lecturers, assigning tasks based on professional qualifications,
capacity, professional achievements and experience is implemented.
3. Criterion 15.3: Teaching and learning activities
promoting lifelong learning are organized in an appropriate manner to achieve
expected learning outcomes.
4. Criterion 15.4: Teaching and learning activities
are monitored and evaluated in order to ensure and improve quality.
5. Criterion 15.5: Educational philosophy, teaching
and learning activities are improved to achieve expected learning outcomes,
ensure the quality of teaching, learning and lifelong learning.
Standard 16: Learner assessment
1. Criterion 16.1: System for planning and
selecting appropriate types of learner assessments during the learning process
is established.
2. Criterion 16.2: Learner assessment activities
are designed to ensure the expected learning outcomes are achieved.
3. Criterion 16.3: Assessment methods and learner
assessment results are reviewed to ensure accuracy, reliability, equity and
possibility to achieve the expected educational outcomes.
4. Criterion 16.4: Types and methods of assessing
learners are improved to ensure accuracy, reliability, equity and possibility
to achieve the expected educational outcomes.
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1. Criterion 17.1: Learner service and support
activities and learner monitoring systems are developed.
2. Criterion 17.2: Learner service and support
activities and learner monitoring systems are implemented to meet the needs of
relevant parties.
3. Criterion 17.3: Learner service and support
activities as well as learner monitoring systems are reviewed.
4. Criterion 17.4: Learner service and support
activities as well as learner monitoring systems are improved to meet the needs
and satisfactions of relevant parties.
Standard 18: Scientific research management
1. Criterion 18.1: Systems for directing,
administering, implementing, monitoring and reviewing research activities, the
quality of researchers, resources and research-related activities is
established.
2. Criterion 18.2: A strategy for finding funds for
research, research promotion, scientific discovery, collaboration, and peak
research is developed to achieve the vision and mission of the institution.
3. Criterion 18.3: Key performance indicators are
use to evaluate the quantity and quality of research.
4. Criterion 18.4: Research management is improved
to enhance the quality of research and scientific discovery.
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1. Criterion 19.1: Systems managing and protecting
inventions, patents, copyright, and research results are established.
2. Criterion 19.2: The system for recording, storing
and exploiting intellectual property is deployed.
3. Criterion 19.3: The intellectual property
management review system is implemented.
4. Criterion 19.4: Intellectual property management
is improved to protect educational institutions, researchers and the benefits
of community.
Standard 20: Scientific research cooperation and
partnership
1. Criterion 20.1: System for establishing
cooperation and partnerships in research is built in order to meet research
objectives.
2. Criterion 20.2: Policies and procedures for
promoting research of cooperation and partnership are implemented.
3. Criterion 20.3: System for reviewing
effectiveness of cooperation and partnership in research is implemented.
4. Criterion 20.4: Activities on cooperation and
partnership in research are improved to achieve research objectives.
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1. Criterion 21.1: Plan to connect and provide
community service is built in order to implement the vision and mission of the
institution.
2. Criterion 21.2: Policies and guidelines for
community service and connection activities are implemented.
3. Criterion 21.3: System for measuring and
monitoring community service and connection is established.
4. Criterion 21.4: The provision of community
service and connection is improved to meet the needs and satisfaction of
relevant parties.
Section 4. PERFORMANCE RESULTS
Standard 22: Training result
1. Criterion 22.1: The percentage of learners who
meet the requirements and the dropout rates of all programmes, modules/subjects
are determined, monitored and benchmarked to improve education quality.
2. Criterion 22.2: Average time limits for
graduation of all programmes are determined, monitored and benchmarked to
improve education quality.
3. Criterion 22.3: Employment rate for
graduates in all programmes is determined, monitored and benchmarked to improve
education quality.
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Standard 23: Scientific research result
1. Criterion 23.1: Forms and quantity of
researches conducted by lecturers and researchers are determined, monitored and
benchmarked to improve education quality.
2. Criterion 23.2: Forms and quantity of
researches conducted by learners are determined, monitored and benchmarked to
improve education quality.
3. Criterion 23.3: Forms and quantity of
collection of science announcements including citations are determined,
monitored and benchmarked to improve education quality.
4. Criterion 23.4: Forms and quantity of
intellectual property are determined, monitored and benchmarked to improve
education quality.
5. Criterion 23.5: Funds for each type of
research activity are determined, monitored and benchmarked to improve
education quality.
6. Criterion 23.6: Research and invention results
(e.g. commercialization, testing and transfer, establishment of startup units,
etc.) are determined, monitored and benchmarked to improve education quality.
Standard 24: Community service result
1. Criterion 24.1: Forms and degree of
participation in connecting, serving the community and contributing to society
shall be determined, monitored and benchmarked to improve education quality.
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3. Criterion 24.3: Impacts of community
service and connection activities on learners, lecturers and staffs are
determined, monitored and benchmarked to improve education quality.
4. Criterion 24.4: Satisfactions of related
parties with community service and connection activities, contribution to
society are determined, monitored and benchmarked to improve education quality.
Standard 25: Financial and market result
1. Criterion 25.1: The results and financial
indicators of the education, scientific research and community service
activities are determined, monitored and benchmarked to improve education
quality.
2. Criterion 25.2: The results and market
indicators of the education, scientific research and community service
activities are determined, monitored and benchmarked to improve education
quality.
Chapter III
PROCESS AND FREQUENCY OF
EDUCATION QUALITY ASSESSMENT
Section 1. ASSESSMENT PROCESS,
FREQUENCY, ASSESSMENT AND GRADING METHOD
The process and frequency of education
accreditation
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Internal assessment;
b) External assessment;
c) Verification of quality assessment result;
d) Recognition of conformance to education quality
standards.
2. The accreditation shall be carried out every 5
years.
Assessment and grading method
1. The criterions of the standards for assessment
of the quality of educational institutions promulgated in Chapter II of this
Regulation shall be evaluated on a scale of 7 levels (corresponds to 7 points)
as follows:
Level 1. Absolutely incompliant: Do not perform
quality assurance to meet the requirements. Plans, documents, evidence or
results are not available. Improvement should be made immediately.
b) Level 2. Incompliant, improvements need to be
taken: Quality assurance with regards to fields requiring being adapted for the
predetermined new criteria is at the planning stage or has failed to meet the
stipulated requirement. Have little documents or proofs. Quality assurance
activities are not performed regularly or performed poorly.
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d) Level 4. Compliant: Quality assurance
actitivities are fully performed to meet the stipulated requirements. There are
evidences that the performance is fully implemented. The results of quality
assurance activities are as expected’
dd) Level 5. More compliant than expected: The
quality assurance performance is more compliant than the expected requirements.
There are evidences that the performance is being carried out effectively. The
implementation of quality assurance activities shows good results and
demonstrates positive improvement trends;
e) Level 6. Well compliant as a model of the
country: The implementation of quality assurance adapted for meeting the
requirements of the criterion is considered the best of the nation. There are
evidences that performance is being carried out effectively. The implementation
of quality assurance activities shows very good results and demonstrates very positive
improvement trends;
g) Level 7. Perfectly compliant, reaching the level
of the world's leading educational institutions: The performance of quality
assurance adapted for meeting the requirements of the criterion is considered
excellent, reaching the level of the world's leading educational institutions
or considered the model for other educational institutions around the world to
follow. There are evidences that the performance is being carried out in a
creative manner. The implementation of quality assurance activities shows
excellent results and demonstrates excellent improvement trends;
2. Grading method
The score for each criterion is the integer point
corresponding to the standards specified in Clause 1 of this Article;
The score for each criterion is the average of the
scores of the criterion in that standard, rounded to two digits after the
comma;
The average score for the criterion specified in
each section of chapter II of this Article is the average of the scores of the
criterion in that section, rounded to two digits after the comma.
Section 2. INTERNAL ASSESSMENT
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1. Establish the internal assessment panel
2. Make the internal assessment plan.
3. Collect, process, analyze the information and
evidence.
4. Make the internal assessment report.
5. Storage and use the internal assessment report.
6. Carry out the activities after completing the
internal assessment report.
Article 32. Internal assessment panel of the
educational institution
1. The number of members of the internal assessment
panel of an educational institution is an odd number. An internal assessment
panel is attended by at least 11 members. Its establishment is decided by the
Director or Principal of the educational institution (hereinafter referred to
as Principal).
2. The president of the internal assessment panel
is the Principal; the Deputy President is a Deputy Principal. Other members are
representative of the school panel or the Board of Directors, the Science and Training
panel; communist organizations, other organizations affiliated to the
educational institution, the unit in charge of education quality assurance; the
departments, the deans; representatives of lecturers and learners.
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4. The internal assessment panel shall advise the
Principal to carry out the internal assessment in accordance with this
Regulation. The internal assessment panel works on the principle of democratic
centralism and reaches agreements through discussions.
5. The internal assessment shall:
Disseminate the policies on the internal
assessment; introduce the internal assessment process, research, exchange
experience of internal assessment, request relevant units and individual to
cooperate;
b) Collect information and evidence, review the
activities and compare the achievements with the set target of the educational
institution; assess the extent of achievement, determine the pros and cons of
the educational institution; suggest plans for improving and enhancing the
quality;
c) Compare the achievement with the education
quality assessment standards established by the Ministry of Education and
Training and make the internal assessment report;
d) Announce the internal assessment report of the
educational institution;
dd) Maintain and update the database of the
internal assessment;
e) Suggest plans for improving and enhancing the
education quality to the Principal.
6. The responsibilities of the members of the
internal assessment panel:
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b) Other members of the panel shall perform the
tasks assigned by the panel resident and take responsibility for them;
c) The deputy president shall operate the panel
upon the delegation of the panel president and take responsibility for the
delegated tasks.
7. The panel members must be provided with training
in internal assessment techniques, including: the education quality assurance
system; the process and frequency of education accreditation; the internal
assessment guidance; the experience of internal assessment at home and overseas;
the techniques of studying documents, interviewing, observing, discussing,
investigating and making internal assessment report.
8. The internal assessment panel may request the
Principal to hire experts to assist the panel in carrying out the internal
assessment. The expert must hold a master’s degree or higher, be proficient in
the education accreditation and assurance, internal assessment, and necessary
techniques to carry out the internal assessment.
Article 33. The establishment of internal assessment
plan
1. The educational institution shall make the
internal assessment plan which is approved by the Principal - president of the
internal assessment panel.
2. The internal assessment plan must specify:
a) The purposes and extent of the internal assessment;
b) The composition of the internal assessment
panel;
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d) The internal assessment instruments;
dd) The information and evidence that need
collecting;
e) The estimate of the resources on facilities,
finance and time for mobilizing resources during the internal assessment;
g) The schedule: specifying the necessary time for
deploying, and the schedule for doing specific activities during the internal
assessment.
Article 34. Collection, process and analysis of
the information and evidence
1. Based on the criteria in the standards for
assessment of the quality of educational institutions, the internal assessment
panel shall appoint its member to collect, process, analyze information and
evidence before making the internal assessment report.
2. During the process of collecting information and
evidences, the origin of them must be specified. Collected information and
evidences, including documents concerning their origin, must be stored and the
panel must make measures for protecting such information and evidences. The
panel is encouraged to use information technology to perform the internal
assessment, digitize collected information and evidences for update, storage
and collation of evidences.
Article 35. Making the internal assessment
report
1. The internal assessment report must be
presented in a concise, clear, accurate, objective manner in accordance with
quality assessment criterion, including key components:
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b) Level of compliance according to standards;
c) Internal assessment of quality assurance.
2. The draft internal assessment report must be
circulated in the educational institution so that the managers, lecturers,
teachers, employees, and students can read and comment for at least 10 business
days.
3. The internal assessment report shall be
finalized by the panel on the basis of comments from management staffs,
lecturers, science staffs, staffs and learners. The Principal - president of
the internal assessment panel shall approve the internal assessment report.
Article 36. Storage and use of the internal
assessment report
1. The educational institution shall retain the
approved internal assessment report together with the relevant documents during
its compilation and completion.
2. The copies of internal assessment reports shall
be kept in the library for references. For educational institutions of which
information needs to be kept confidential as prescribed by the State, the
Principal shall prescribe regulation on the use of the internal assessment
report according to confidential regime.
Article 37. Carrying out the activities after
completing the internal assessment report
1. The plan for improving the quality specified in
the internal assessment report shall be implemented in order to improve and
enhance the education quality.
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3. Annually, the internal assessment report shall
be updated (in the form of annual additional report) and retained in the
library of the educational institution.
Section 3. EXTERNAL ASSESSMENT
Article 38. Process and procedures for external
assessment registration
1. An educational institution may apply for the
external assessment carried out by an education accrediting organization
licensed by the Ministry of Education and Training after the approved internal
assessment report has been announced in the internal educational institution
for at least 20 business days. If the information of the educational
institution must be kept confidential as prescribed by the State, the
educational institution shall send the internal assessment report to the
authority in charge of directly managing education institution in order to
apply for the external assessment.
2. Every 5 years or at the request of the education
authority, the educational institution must make an internal assessment report and
apply for external assessment for approval of education quality standards.
3. Education accrediting organizations shall
publicize the information on the calculation and level of funds needed for the
internal assessment, external assessment report and the consideration of
qualified educational institution on their websites so that educational
institutions have grounds to select education accrediting organizations for
assessment registration and monitoring of related parties.
Article 39. The contract for verification of
internal assessment and external assessment between the education accrediting
organizations and the educational institution
1. At the request of the educational institution,
the education accrediting organizations shall conclude a contract on
verification of internal assessment report with the educational institution.
The educational institution shall send the internal assessment report and
relevant documents to the educational quality assessment organizations for
verification.
2. Within 20 business days from the date on which
the contract is concluded, the education accrediting organizations shall verify
the internal assessment report and send the verification result to the
educational institution in following cases:
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b) If the internal assessment report meets the
requirements, the external assessment may be carried out.
3. If the internal assessment report meets
requirements, the education accrediting organizations and the educational
institution shall conclude an external assessment contract.
4. The contracts between the education accrediting
organizations and the educational institution shall comply with regulations of
law on economic contracts.
Article 40. Establishment of external assessment
commission
1. An external assessment commission, comprising at
least 5 members, established under the decision of the Director of the
education accrediting organization, in which at least 50% of the members have
an education quality assessor's cards, includes:
a) The chief commissioner is a director of
educational institution or hold equivalent of higher positions who is
experienced in carrying out internal assessment and external assessment, has an
education quality assessor’s card. The chief commissioner shall manage the
activities of the commission;
b) The secretary has expertise in education
accreditation and holds the Identity Card of the education quality assessor.
The secretary shall assist the chief commissioner in carrying out the external
assessment activities and drafting the documents of the external assessment
commission;
c) The remaining members are officers from other
educational institutions, State agencies in charge of education and training,
socio-professional organizations, or employers corresponding to the disciplines
of the assessed educational institution, who have education quality assessor’s
cards or certificate of completion of assessor training courses as prescribed
by the Ministry of Education and Training. The members shall perform the tasks
assigned by the chief commissioner.
2. Members of the external assessment commission
must:
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b) Teach or participate in managerial educational
activities for at least 10 years; in cases the members are employers, they do
not have to teach or engage in managerial activities, but must have at least 5 years
of experience of management;
c) Have labor contracts signed with the education
accrediting organization;
d) Make a written commitment with the education
accrediting organization that they have never worked for the assessed
educational institution; have never contributed capital, purchased stocks and
bonds; no family members (parents, spouses, children, siblings) are members in
the board of directors of the assessed educational institution.
3. Before establishing the external assessment
commission, the education accrediting organization must send the tentative list
of the composition of the external assessment commission to the educational
institution. The educational institution may request the education quality
assessment organization to replace one or more members of the commission if
there is evidence that such members have been in a conflict of interest with
the educational institution, but may not suggest or recommend any particular
individual for the external assessment commission.
If the educational institution does not give any
opinion within 10 working days from the date on which the tentative list is
received, the educational institution is considered to concur with the
tentative list made by the education accrediting organization.
4. The external assessment shall be carried out
after the education accrediting organization and the educational institution
have signed the external assessment contract, and the external assessment
commission is established as prescribed in this Article.
Article 41. The external assessment steps
1. Study the internal assessment documents:
The external assessment commission shall examine
the internal assessment report and relevant documents of the educational
institution; collect, process the information and evidence related to the
education quality assessment standard.
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3. Carry out the official survey at the educational
institution.
4. Draft the external assessment report and send it
to the educational institution for seeking opinions:
The draft external assessment report must be agreed
by at least 2/3 of the commission members;
b) The external assessment commission shall send the
draft external assessment report to the educational institution for seeking
opinions via the education accrediting organization within 15 working days from
the date on which the educational institution receives the draft report.
5. Complete the internal assessment report:
a) Within 15 working days from the date on which
the feedbacks from the educational institution is received or from the deadline
for the educational institution to give opinions, the external assessment
commission shall send a notice about the accepted and rejected opinions via the
education accrediting organization. The reasons for rejecting opinions must be
explained;
b) The external assessment commission shall
complete the external assessment report, and then send it together with the
relevant documents (if any) to the Director of the education accrediting
organization. Then the education accrediting organization shall officially send
the external assessment report to the educational institution and request the
contract liquidation.
c) The members of the external assessment
commission shall not freely supply information related to the work contents and
assessment results of the assessment commission without the permission of the
education accrediting organization or competent state management.
Article 42. Using the external assessment
results
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Article 43. Responsibility of the educational
institution for the external assessment
1. Prepare the documents and data related to the
activities of the educational institution and other conditions for the external
assessment.
2. Appoint a leader f the educational institution
and a specialized manager to work with the external assessment commission.
3. Cooperate and consult with the external
assessment commission about the internal assessment report examination result
and the result of the survey carried out at the educational institution.
4. Within 15 working days from the date on which
the draft external assessment report is received, the educational institution
shall send a document to the education accrediting organization, specifying the
agreement of disagreement on the draft external assessment report.
If the external assessment report is disapproved,
the reasons and evidence must be provided. If the educational institution does
not send any feedback after this deadline, it is considered to concur with the
draft external assessment report.
5. Within 15 working days from the date of
receiving the external assessment report sent by the education accrediting
organization as prescribed under Point b, Clause 5, Article 41 of this
Regulation, the educational institution shall send the education accrediting
organization a written request for the certification of meeting education
quality standards.
Section 4. VERIFICATION OF THE
EDUCATION QUALITY ASSESSMENT RESULT
Article 44. The time limit and dossier of the
verification of education quality assessment result
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2. The dossier on the verification of the education
quality assessment result includes: the internal assessment report, the
external assessment report, the written request made by the educational
institution for the certification of meeting education quality standards; the
written feedbacks from the educational institution on the external assessment
report, the notification made sent by the external assessment commission to the
educational institution of the acceptance or rejection of opinions; the report
on the summary of the results of the internal assessment, external assessment
and the summary of the issues that need discussing.
3. The secretary team shall assist the education
accrediting panel in making the plan for verifying the education quality
assessment result, preparing the verification dossier and sending the
verification dossier to the panel members at least 15 working days before the
panel meeting.
Article 45. The process of the verification of education
quality assessment result
The verification of education quality assessment
result shall be carried out by the education accrediting panel in the following
order:
1. The panel meeting shall be convened and presided
by the president or a delegated deputy president of the panel to perform the
following tasks:
a) Listen to the summary of the results of the
internal assessment, external assessment and the issues that need discussing;
b) Discuss the internal assessment result, the
external assessment result and the draft resolution of the panel on the
verification of the education quality assessment result;
c) Seeking recommendations of the panel to the
educational institution about the rectification of the weaknesses, the
improvement and enhancement of the education quality;
d) The panel shall ballot for the approval of the
resolution on the verification of the education quality assessment result.
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3. If no course has been completed, the educational
institution shall use the result of the verification of the education quality
assessment for the improvement and enhancement of their education quality. If at
least one course is completed, within 20 working days from the date on which
the documents prescribed in Clause 2 of this Article is received, the
educational institution must send a written feedback to the education
accrediting organization on:
a) The agreement with the resolution and
recommendations of the panel; requesting the education accrediting organization
to consider and certify that the educational institution meets the education
quality standards, and issue the education quality assessment certificate;
b) The agreement with the resolution and
recommendations of the panel; the plan made by the educational institution for
overcoming the weakness, improving and enhancing the education quality for the
purpose of applying for the education accreditation in the near future;
c) The disagreement on part or the whole of the
resolution and recommendation of the panel; requesting for the reconsideration
from the education accrediting organization.
4. In the cases prescribed in Point a Clause 3 of
this Article, within 10 working days from the date on which the written
feedback sent by the educational institution is received, the education
accrediting organization shall post the external assessment result, the
resolution, and the recommendations of the panel on the website of the
education accrediting organization. After 15 days from the announcement date,
if there is no complaint is made, the education accrediting organization shall
issue the education accreditation certificate to the educational institution;
if complaints are made, the education accrediting organization shall review the
entire process and the dossier on the verification of the education quality
assessment result before deciding to issue or not to issue the education
accreditation certificate to the educational institution.
For educational institutions of which information
needs to be kept confidential as prescribed by the State, the external
assessment results, the external assessment result, the resolution and
recommendations of the panel shall be sent to the authority in charge of
directly managing education institution at least 15 days before the education
accrediting organization issues the certification for seeking assenting
opinions.
5. In the cases prescribed in Point b Clause
3 of this Article, the education accrediting organization must explain the
resolution and recommendations of the panel at the request from the educational
institution; provide consultancy, and assist the educational institution in
improving and enhancing its education quality.
6. In the cases prescribed in Point v Clause 3 of
this Article, the education accrediting organization shall reconsider the
resolution and recommendations of the panel in the next periodic meeting as
prescribed in Clause 1 of this Article, and take the next steps prescribed in
this Article.
Section 5. RECOGNITION OF
CONFORMANCE TO EDUCATION QUALITY STANDARDS
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1. At least one course is completed.
2. An external assessment is carried out and a
written request sent to the education accrediting organization for the
recognition of conformance to education quality standards is made. If the
information of the educational institution must be kept confidential as
prescribed by the State, the educational institution shall request that the
external assessment result be sent to the authority in charge of directly
managing education institution and apply for the certification of meeting education
quality standards.
3. After being verified of the education quality
assessment result, the average point of the educational institution of each
standard in each section in Chapter II of this Regulation shall all reach at
least 3.5 points and no standard has an average score below 2.0 points.
Article 47. Education accreditation certificate
1. According to the request made by the education
accrediting panel, the Director of the education accrediting organization shall
issue the education accreditation certificate to the educational institution
that satisfies the conditions in Article 46 of this Regulation.
2. The education accreditation certificate is valid
for 5 years from its date of issue.
At least 9 months prior to the expiration date of
the education accreditation certificate, the educational institution shall
conduct an internal assessment of the next cycle which clarifies the
improvement of quality compared to the previous cycle and register with the
education accrediting organization for continuing accreditation.
3. The education accreditation certificate is
designed and printed by the education accrediting organization after its design
is registered with the Ministry of Education and Training.
Article 48. Revocation of the education
accreditation certificate
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Article 49. Responsibility of the educational
institution issued with the education accreditation certificate
1. Post the accreditation certificate on the
website of the educational institution within 10 days after date on which the
accreditation certificate is issued (not applying for the educational institutions
need keeping confidential as prescribed by the State).
2. Report to the Ministry of Education and Training
and the authority in charge of directly managing education institution the
results of the education accreditation, the plan for improving and enhancing
the education quality after being issued with the education accreditation
certificate.
3. Sustain and develop the conditions for education
quality assurance. Sustain and improve the certified education accreditation
result during the validity period of the education accreditation certificate.
If the quality is not sustained consistently with the certified result,
depending on the nature and seriousness of the violations, the educational
institution shall be warned or have the education accreditation certificate
revoked.
4. Annually implement plans to improve and enhance
the quality of education according to the recommendations of the education
accrediting panel, report directly to the authority in charge of directly
managing education institution on the results of quality improvement and the
overcoming the weaknesses of the quality of education indicated in the external
assessment report.
5. Register, make a mid-term review with the
education accrediting organization and send the result to the Ministry of
Education and Training and the authority in charge of directly managing
education institution after 2.5 years from the date on which the education
accreditation certificate is issued.
6. Carry out the assessment of the next cycle as
prescribed in Clause 2, Article 47 of this Regulation.
Article 50. Responsibility of the education
accrediting organization
1. Post the external assessment result, the
resolution and the recommendations of the Council on the website of the
education accrediting organization at least 15 days before the educational
institution is issued with the accreditation certificate (not applying for
educational institutions or training programs need keeping confidential as
prescribed by the State).
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3. Make a mid-term review with the educational
institution after 2.5 years from the date on which the education accreditation
certificate is issued.
4. Revoke the education accreditation certificate
of the educational institution at the request of the State agency in charge of
education management prescribed in Article 48 of this Regulation.
Article 51. Usage of the education accreditation
result
1. The result of the accreditation of the
educational institution shall be used as a basis for determining the quality of
higher education, the position and prestige of the educational institution; exercising
the right to autonomy and self-responsibility and is one of the criteria for
competent agencies to consider investing funds, assigning tasks, stratifying,
ranking, transferring autonomy and reorganizing the network of educational
institutions.
2. The educational institutions participating in
the accreditation in accordance with regulations and receiving the recognition
of conformance to education quality standards are given priority by the
competent agencies for development investment and entitled to higher autonomy.
Credits accredited at such educational institutions are recognized and
transferable.
3. Educational institutions participating in the
accreditation but do not receive the recognition of conformance to education
quality standards shall have limited autonomy. If there is no improvement for
the next 3 years to meet education quality standards, such institutions will be
subject to restriction or suspension of admission.
Chapter IV
IMPLEMENTATION
Article 52. Transitional clause
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2. Educational
institutions received the recognition of conformance to education
quality standards in accordance with criteria
for assessing the education quality of higher education issued together with
the Decision No. 65/2007/QD-BGDDT dated November 1, 2007 of the Minister of
Education and Training on promulgating regulations on criteria for assessing
the education quality of universities; amended by Circular No. 37/2012/TT-BGDDT
dated October 30, 2012 of Minister of Education and Training shall register for
further assessment according to the standards for assessment of the quality of
educational institutions defined in Chapter II of this Regulation.
Article 53. The Agency of Testing and Education
Administrators shall:
1. Announce the list of education accrediting organizations
licensed to assess education quality and educational institutions received the
recognition of conformance to education quality standards on the website of the
Ministry of Education and training.
2. Provide professional guidance for educational
institutions and education accrediting organizations to implement well this
Regulation.
Article 54. Authority in charge of directly
managing education institution shall:
Provide education institutions with expeditious and
advantageous conditions to design their education programs that seek to meet
education quality standards over periods of time.
Article 55. Educational institution shall:
Carry out assessment activities in accordance with
this Regulation based on its mission, vision, objectives and strategic plan;
select educational accrediting organization to carry out the assessment and
accreditation of quality standards over periods of time.
Article 56. Education accrediting organization
shall:
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