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MINISTRY
OF EDUCATION AND TRAINING
DEPARTMENT OF EDUCATIONAL TESTING AND ACCREDITATION
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SOCIALIST
REPUBLIC OF VIETNAM
Independence – Freedom – Happiness
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No.: 1480/KTKDCLGD-KDDH
Re: Guidelines for the external assessment
of the quality of universities, colleges and vocational schools
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Hanoi
, August 29, 2014
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To:
- Tertiary
institutions, academies;
- Universities, colleges and vocational schools;
- Educational quality accreditation bodies.
Pursuant to the Circular No.
62/2012/TT-BGDDT dated December 28, 2012 of Minister of Education and Training
on the stipulation of procedure and period of education quality accreditation
of universities, colleges and vocational schools, the Department of Educational
Testing and Accreditation provides guidelines for the external assessment of
the quality of universities, colleges and vocational schools (which have
completed the self-assessment according to the set of standards in the
assessment of the institutional education promulgated by the Minister of
Education and Training) from the year 2014 as follows:
I. EXTERNAL
ASSESSMENT TEAM
1. Establishment of external assessment team
The director of the educational quality
accreditation body makes decision on the establishment of the external
assessment team with the quantity and standards of members as regulated in
Article 19 of the Circular No. 62/2012/TT-BGDDT.
Members of the external
assessment team should participate in educational accreditation activities on a
voluntary basis. Concurrently, they have to make commitment or agreement with
the educational accreditation body on professional ethics: keep secret of
information on external assessment activities as regulated in Clause 3 Article
20 of the Circular No. 62/2012/TT-BGDDT; respect for interviewees, members of
the assessed educational institution and other members of the external
assessment team, etc.
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a) Head of the external
assessment team
The team’s head shall manage the
team's activities; bear the prime responsibility for making assessment plan and
assigning tasks to the team's members; ensure the execution of the survey
planning at the educational institution and the management of the team's
activities; on behalf of the team, inform and discuss with the educational
institution about the team’s survey results, opinions and advices for the
educational institution; bear the prime responsibility for making the report on
the examination of the self-assessment documents, the report on results of the
survey at the educational institution and the team’s external assessment
report; gather all documents relating to the team’s activities and send them to
the educational quality accreditation body for retention after finishing the
external assessment period; prepare documents for response to complaints or
questions relating to the external assessment team’s activities.
b) Secretary
The secretary shall assist the
head of the external assessment team to make plans, develop the team’s
activities and establish the team’s reports, participate in activities
according to the team’s general plan and perform other tasks as assigned by the
team's head. To be specific: make plans, gather documents for preparing
reports, record contents of the team’s discussions, participate in the process
of preparing reports and completing official reports, and perform other tasks
as assigned by the team's head.
c) Members
Members of the external assessment team shall participate in activities
according to the team’s general plan, perform other tasks as assigned by the
team's head and participate in the completion of the team’s official
reports.
Standing member shall also together
with the secretary assist the team’s head in preparing and developing the
team’s activities.
3. Working principle of the external assessment team
The external assessment team
works on the principle of democratic centralism, and makes decisions on by
common assent.
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II. EXTERNAL
ASSESSMENT STEPS
1. Step 1: Preparation
a) The preparation for the
external assessment shall be officially performed after the educational
institution and the educational quality accreditation body have verified the
educational institution’s self-assessment report and entered into the contract
for the external assessment as regulated in Article 17 of the Circular No.
62/2012/TT-BGDDT.
b) The educational quality
accreditation body shall establish the external assessment team and transfer
the educational institution's self-assessment report and related documents to
the external assessment team, including: (i) The educational institution's
self-assessment report (including attached annexes and list of evidences); (ii)
Decision on the establishment of the external assessment team; (iii) Guidelines
for the external assessment of the quality of universities, colleges and
vocational schools; (iv) Related documents: Regulations on procedure and period
of educational quality accreditation of universities, colleges and vocational
schools; Regulations on standards in the assessment of the educational quality
of a university (or college or vocational school, depending on the assessed
educational institution); Guidelines for the self-assessment by universities,
colleges and vocational schools.
c) The educational quality
accreditation body shall work with the external assessment team’s head,
secretary and standing member (with or without the presence of other members of
the external assessment team) to reach an unanimous agreement on the team’s
working plan and assign specific tasks to each member of the team.
d) The external assessment
team’s head and secretary shall prepare the draft of the external assessment
plan, in which the preliminary and official survey plans are specified
(using the form stated in the Annex 1), and discuss with and assign tasks to
the team’s members.
dd) The external assessment
team’s members conduct the examination of the educational institution's
self-assessment documents in advance according to the following order:
- Read
and verify the entire structure of the self-assessment report and examine
related documents;
- Conduct
a careful examination of report contents concerning standards and criteria
assigned to each member;
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2. Step 2: Examination of self-assessment documents
After all members have sent
their remarks on the self-assessment report, the team's head shall convene the
team’s meeting to concentrate on works from 1 to 2 days. The external
assessment team shall perform the following works:
a) Examine and discuss about
remarks on the self-assessment report submitted by the team’s members.
b) Discuss to reach unanimous
agreement on the following contents:
- Consider
the suitability of the structure of the self-assessment report for regulations
in the Guidelines for the self-assessment by universities, colleges and
vocational schools (The Official Dispatch No. 462/KTKDCLGD-KDDH dated May 09,
2013 of the Department of Educational Testing and Accreditation);
- Mark
remarks on the educational institution’s self-assessment report according to
the following contents: (i) Description of the educational institution's
activities in comparison with requirements on concerned criteria; (ii) Analysis
and comparison between strengths, weaknesses and explanations thereof; (iii)
Determination of points that need improvement of quality and the educational
institution's solutions; (iv) Use of information and evidences in the self-assessment
report; the sufficiency and suitability of the information and evidences
relating to the criteria-based assessing result; (v) Writing, spelling,
arguments and explanation stated in the self-assessment report; (vi)
Comprehensive evaluation of the self-assessment report;
- Give
opinions on criteria that have been not assessed or have been analyzed and
assessed in an inappropriate way resulting in the lack of grounds to determine
that whether the concerned criterion is considered as “fulfilled” or “not
fulfilled”;
- Make
the list of criteria whose information and evidences must be re-examined and
checked;
- Make
the list of documents that must be examined and supplemented;
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- Plan
contents and methods for interviewing each group of interviewees;
- Plan main
activities and extracurricular activities that should be observed at the
educational institution;
- Plan
facilities that should be examined;
- Anticipate
events that might happen.
c) The team’s secretary shall
summarize aforesaid contents to form the draft of the report on the
examination of self-assessment documents (using the form stated in the
Annex 3).
d) The external assessment
team’s head send the draft of the report on the examination of
self-assessment documents, the draft of the preliminary survey plan and the
draft of the official survey plan to the team’s members. The
external assessment team’s head send the report on the examination of
self-assessment documents, the draft of the preliminary survey plan and the
draft of the official survey plan to the educational quality accreditation
body after such documents have been passed by more than 2/3 of the team’s
members; The educational quality accreditation body shall send the Official
Dispatch on the external assessment team's working plan to the assessed
educational institution.
dd) After the external
assessment team’s working plan has been passed by the assessed educational
institution, the educational quality accreditation body shall send the
report on the examination of self-assessment documents, the preliminary survey
plan and the draft of the official survey plan to the assessed educational
institution for examination before the preliminary survey is performed.
3. Step 3: Preliminary survey at the assessed educational
institution
The external assessment team’s
head and secretary (with or without the presence of other members) shall carry
out the preliminary survey at the assessed educational institution within 15
days after the self–assessment documents have been examined. The preliminary
survey shall include the following contents:
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- When
the preliminary survey is completed, the two parties shall enter into the
memorandum of understanding (using the form stated in the Annex 4).
- The
external assessment team’s head shall send such memorandum of understanding to
the educational quality accreditation body.
4. Step 4: Official survey at the assessed educational
institution
a) Period of survey: The
external assessment team shall carry out the official survey at the educational
institution within 3 – 4 days depending on the educational institution's scale
and the nature of the quality assessment period.
b) The official survey shall
including the following main activities: (i) The external assessment team’s head
shall hold a meeting to re-define tasks of each member and expound to them the
method and plan for performing the official survey; (ii) The external
assessment team shall organize meetings with the educational institution’s
heads and self-assessment panel; (iii) The external assessment team shall
examine evidences and documents provided by the educational institution; (iv)
The external assessment team shall visit and carry out interviews and
discussions at faculties, departments and divisions; visit library, classrooms,
labs, workshops, dormitory and student club, etc.; observe main activities and
extracurricular activities; interview the educational institution's heads,
managerial officials, employees, heads of faculties and subjects, lecturers,
learners, graduates and recruiters; (v) The external assessment team shall
prepare the report on the official survey at the educational institution.
c) Ending each working day, the
external assessment team shall hold a meeting to summarize day works and adjust
necessary points of the working plan of the next day. The day meeting shall
concentrate on the specialized contents, including: (i) Discuss about new
findings, notes of information and data of the survey; (ii) Discuss about
contents of each criteria: strengths and evidences thereof; weaknesses and
solutions; ambiguous points; results of each criterion; (iii) Prepare summary
table of criterion-based assessment results; (iv) Reach unanimous agreements on
strengths and weaknesses of each criteria and the team’s suggestions for the
assessed educational institution.
d) At the end of the survey, the
external assessment team's members shall make criterion-based in-depth
examination reports (using the form stated in the Annex 5) and submit them
to the secretary.
dd) The team’s secretary shall
collect criterion-based in-depth examination reports submitted by the
team’s members and prepare the draft of the report on the official survey at
the educational institution (using the form stated in the Annex 6).
e) The external assessment shall
discuss about the draft of the report on the official survey at the
educational institution. The discussion aims to reach unanimous agreement
on opinions of strengths and main weaknesses of each standard, and determine
whether the criterion whose assessing results by the educational institution
are different from those by the external assessment team’s members shall be
considered as "fulfilled” or “not fulfilled”. The report on the official
survey must be passed by at least 2/3 of the team's members.
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5. Step 5: External assessment report
a) The external assessment
team’s members shall complete and send their assigned parts of the external
assessment report to the team's head and secretary to form the team's external
assessment report (using the form stated in the Annex 8 and applying
regulations on presentation of the external assessment report stated in the
Annex 9).
Materials used to prepare the
external assessment report include: (i) The educational institution's
self-assessment report; (ii) Preliminary report; (iii) Member’s remarks on
self-assessment report; (iv) Report on the examination of self-assessment
documents; (v) Report on the summation of criterion-based in-depth examination
results; (vi) Memorandum of understanding of the preliminary survey;
(vii) Record of completion of the official survey; (viii) Report on the
official survey at the educational institution.
b) The secretary shall send the
first draft of the external assessment report to all members for taking
suggestions. If the first draft of the external assessment report is not passed
by the team's members, the secretary shall adjust and send the second draft to
all members. If the second draft is still not passed by more than 2/3 of the
team’s members, the team's head shall organize the final discussion and the
head’s decision shall be the final.
c) After all contents of the
draft of the external assessment report have been passed, the external
assessment team’s head shall send this draft to the educational quality
accreditation body. After such draft has been passed by the educational quality
accreditation body, the external assessment team’s head shall send it to the
assessed educational institution for taking suggestion.
d) Within 15 days as of the
receiving date of the draft of the external assessment report, the educational
institution must send the official dispatch to the external assessment team via
the educational quality accreditation body, specifying their consent or dissent
against the draft of the external assessment report. In case of dissent against
the draft of the external assessment report, the educational institution must
specify reasons and evidences thereof. Over the aforesaid time-limit, if the
educational institution does not response to the external assessment team, it
is considered as to have consented to the draft of the external assessment
report.
dd) Within
15 days as of the receiving date of the educational institution's response or
since the time-limit for the educational institution's response is over, the
external assessment team shall send notice of whether the suggestions are
accepted or rejected. If the suggestions are rejected, reasons thereof must be
specified in the notice.
e) The external assessment team
shall perfect the external assessment report, get signatures of its members and
send the external assessment report, all related documents and e-files to the
educational quality accreditation body.
III. SUPPORTS
AND RETENTION OF ASSESSMENT DOCUMENTS
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a) The educational quality
accreditation body shall facilitate the accommodation, travel, and provide safe
and convenient working conditions for the external assessment team. To be
specific:
- If the
external assessment team uses a car for travel, such car must bear the “Doàn
Dánh giá ngoài” (“External assessment team”) banner;
- During
the survey at the educational institution, if the external assessment team must
stay at the educational institution, the accommodation shall be arranged
outside the campus of the educational institution;
- Each
member of the external assessment team must bear the member card during the
survey at the educational institution. The member card includes the following
contents: heading “Đoàn Đánh giá ngoài” (“External assessment team”), full name
and role (team's head, secretary, etc.).
b) The assessed educational
institution shall:
- Arrange
a separate office with sufficient equipment (computers, projector, printer and
printing paper, etc.), and provide drinks during the official survey of the external
assessment team at the educational institution. The banner saying “Phòng làm việc
của Đoàn Đánh giá ngoài, từ ngày... đến ngày...” (“Office of the external
assessment team, from (date)………..to (date)……”) shall be hung outside the
office’s door;
- Arrange
space enough for interviewing concerned individuals;
- The
educational institution should publicly announce the information on the
external assessment to its officials, lecturers, employees and learners. In
addition, they should be facilitated in contacting and providing information to
the external assessment team.
2. Retention of assessment documents
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These are general guidelines for
the external assessment of the quality of a universities, colleges and
vocational schools. The educational quality accreditation bodies can supplement
other forms to use in the external assessment provided that assessment
procedure must be ensured as regulated in the Circular No. 62/2012/TT-BGDDT
dated December 28, 2012.
During the execution of this
document, difficulties or proposals shall be reported to the Department of
Educational Testing and Accreditation, at 30 Ta Quang Buu, Hai Ba Trung, Hanoi,
email: kiemdinh.dhtccn@moet.edu.vn; telephone: 04.39747108; fax: 04.39747109.
Regards./.
FOR
DIRECTOR
DEPUTY DIRECTOR
Pham Xuan Thanh
ANNEXES
(Enclosed
to the Official Dispatch No. 1480/KTKDCLGD-KDDH dated August 29, 2014 by the
Department of Educational Testing and Accreditation)
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Annex 2: Form of remark on the
educational institution’s self-assessment report
Form 3: Form of the report on
the examination of self-assessment documents
Form 4: Form of the memorandum
of understanding after the preliminary survey
Annex 5: Form of summary table
of criterion-based in-depth examination results
Annex 6: Form of the report on
the official survey
Annex 7: Form of the record of
the completion of the official survey
Annex 8: Form of the external
assessment report
Annex 9: Regulations on
presentation of the external assessment report
Annex 10: List of retained
documents
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Annex 1: Form of the external
assessment plan
NAME
OF THE EDUCATIONAL QUALITY ACCREDITATION BODY
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SOCIALIST
REPUBLIC OF VIETNAM
Independence – Freedom – Happiness
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Hanoi
, day………month………year 20........
EXTERNAL
ASSESSMENT PLAN
...(NAME OF THE EDUCATIONAL INSTITUTION) …..
1. Objectives
of the external assessment
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2. Assessment
scope
Carry out the assessment on all
activities of the educational institution according to the self-assessment
scope of the educational institution applying for quality accreditation.
3. The
external assessment team
The external assessment team is
established pursuant to the Decision No. ………… dated……………….. of the Director of
…………... (Decision and list attached herewith).4. Activities
of the external assessment team
4.1. Preparation for the
external assessment team’s activities
No.
Contents
Performed
by
Period
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Prepare and send
self-assessment documents to the external assessment team
The educational quality
accreditation body
Immediately after decision on the
establishment of the external assessment team is granted
2
Assign tasks of
criterion-based in-depth examination to the team’s members
The external assessment
team’s head
1st week
3
Examine self-assessment documents;
carry out in-depth examination of assigned criteria; make remarks on
self-assessment report; send reports to the team's secretary and head.
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1st and 2nd
week
4
The external assessment team’s
secretary shall collect and send remarks on self-assessment report to the
team’s members for examination before the team’s meeting is organized.
Secretary
2nd week
4.2. Examination of
self-assessment documents
Period: 1-2 days.
Location:………………………………………………….
Schedule:
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Contents
Performed
by
- Continue the in-depth
examination of criteria.
All members
- Hold a meeting to discuss
about remarks on the self-assessment report submitted by the team’s members.
All members
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Team’s head
- Prepare the report on the
examination of self-assessment documents , suggestions and the draft of the survey
plan.
Team’s head and secretary
- Organize the team's meeting
and announce results of the examination of self-assessment documents, plan
for preliminary survey and the draft of the plan for official survey.
All members
- Send the report on the
examination of self-assessment documents, the plan for preliminary survey and
the draft of the plan for official survey to the educational quality
accreditation body.
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4.3: Preliminary survey at
the assessed educational institution
Working period at the
assessed educational institution (1 day):
Location:………………………………………………….
Schedule:
Period
Contents
Performed
by
Hold a meeting with the educational institution's heads and
self-assessment panel:
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The educational institution's
heads and self-assessment panel;
The representative of the
educational quality accreditation body may be invited.
- Announce and discuss about results
of the examination of self-assessment documents and the external assessment
team’s plan for survey;
- Reach unanimous agreements
on the educational institution's preparations for the official survey and the
period of the official survey.
Enter into the memorandum of
understanding of performed works.
Team’s head
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4.4: Official survey at
the assessed educational institution
Period: 3-4 days.
Location: ……………………………………………………………..
Plan for the official survey:
Period
Survey
contents
1st day
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- Introduce members of the external
assessment team, purposes and scope of the official survey.
- Inform the educational
institution of the team’s concerns after the team has examined the
educational institution's self-assessment documents.
- Briefly introduce about the
educational institution, the self-assessment panel and the self-assessment
process.
Examine documents provided by
the educational institution, information and evidences; consider essential
matters; request the educational institution to supplement documents (when
necessary).
Continue the examination of
documents provided by the educational institution; discuss about arisen
problems and adjust the assignment of tasks to each member of the external
assessment team (when necessary).
Meet, exchange and interview
members of the educational institution's self-assessment panel.
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Receive the educational
institution’s officials, lecturers, employees and learners (if any).
Preliminarily summarize day
works, adjust the survey plan and reach another agreement with the
educational institution (when necessary).
2nd day
Meet, exchange and interview
the educational institution's lecturers.
Visit, exchange information and
make observation at faculties, departments and relevant units.
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Visit and make observation at
the library, classrooms, labs, workshops, dormitory, student club and
extracurricular activities, etc.
Receive the educational institution’s
officials, lecturers, employees and learners (if any).
Preliminarily summarize day
works and adjust the survey plan (when necessary).
3rd day
Observe teaching and learning
activities in class.
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Meet, exchange information and
interview postgraduate students.
Exchange information and
interview the educational institution's managerial officials and employees.
Discuss with the educational
institution's heads about the supplements.
Receive the educational
institution’s officials, lecturers, employees and learners (if any).
Hold the external assessment
team’s meeting to discuss about new findings and the team’s suggestions for
the assessed educational institution.
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Make the report on survey
results and suggestions for the educational institution.
- The external assessment team
shall hold a meeting with the educational institution's heads and
self-assessment panel to announce survey results.
- The team’s head and the
educational institution's head shall enter into the record of the completion
of the official survey.
4.5: Establishment of
external assessment report
Schedule for preparing the
external assessment report:
No.
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Performed
by
Period
1
Draft the external assessment
report
Team’s head and secretary
1st week after the
survey
2
Send the draft of the external
assessment report (1st draft) to the external assessment team’s
members.
Team’s head and secretary
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2nd week
3
Give ideas to the draft of the
external assessment report (1st draft)
All members
2nd week
4
Repair and send the draft of
the external assessment report (2nd draft) to the external assessment
team’s members.
Team’s head and secretary
3rd week
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Give ideas to the draft of the
external assessment report (2nd draft)
All members
3rd week
6
Hold the external assessment team’s
meeting to reach unanimous agreement on the draft of the external assessment
report (if the 2nd draft of the external assessment report has
been not yet passed by 2/3 of the team’s members)
All members
4th week
7
Send the draft of the external
assessment report to the educational quality accreditation body. After such
draft has been passed by the educational quality accreditation body, the
external assessment team shall send it to the assessed educational
institution for taking suggestion (within 15 days).
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4th week
8
Complete the official report
on the external assessment and send it to the educational quality
accreditation body.
Team’s head and secretary
15 days as of the receiving date
of the educational institution’s response
Enclosed to the Annex 1:
Assignment of criteria-based in-depth examination tasks
No.
Full
name
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Assigned
criteria to carry out the in-depth examination
1
Team’s head
2
Secretary
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…
Annex 2: Form of the remark
on the educational institution’s self-assessment report
REMARK
ON THE SELF-ASSESSMENT REPORT
Full name of the maker of
remark: ………………………………..
The assessed educational
institution: ………………………………………..
1. Consider
the suitability of the structure of the self-assessment report for regulations
in the Guidelines for the self-assessment by universities, colleges and
vocational schools (The Official Dispatch No. 462/KTKDCLGD-KDDH dated May
09, 2013 of the Department of Educational Testing and Accreditation – Ministry
of Education and Training).
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3. Description
of the educational institution's activities in comparison with requirements on
concerned criterion.
4. Analysis
and comparison of strengths, weaknesses and reasons thereof.
5. Determination
of points that need the quality improvement and solutions of the educational
institution.
6. Information
and evidences used in the self-assessment report.
7. The
sufficiency and suitability of the information and evidences relating to the
criteria-based assessing result.
8. Criteria
that have been missed out or have been analyzed and assessed in an inappropriate
way.
9. Comprehensive
evaluation of the self-assessment report.
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Remarked
by
(Signature
and full name)
Form 3: Form of the report on
the examination of self-assessment documents
REPORT
ON THE EXAMINATION OF SELF-ASSESSMENT DOCUMENTS
1. Remark
on the self-assessment report
- Consider
the suitability of the structure of the self-assessment report for regulations
in the Guidelines for the self-assessment by universities, colleges and
vocational schools (The Official Dispatch No. 462/KTKDCLGD-KDDH dated May
09, 2013 of the Department of Educational Testing and Accreditation – Ministry
of Education and Training);
- Writing,
spelling, arguments and explanation in the self-assessment report;
- Description
of the educational institution's activities in comparison with requirements on
concerned criterion;
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- Determination
of points that need the quality improvement and solutions of the educational
institution;
- Information
and evidences used in the self-assessment report;
- The
sufficiency and suitability of the information and evidences relating to the
criteria-based assessing result;
- Criteria
that have been missed out or have been analyzed and assessed in an
inappropriate way.;
- Comprehensive
evaluation of the self-assessment report.
2. The
list of documents that must be examined or supplemented.
3. Groups
of interviewees (the educational institution’s heads, managerial officials,
lecturers, employees, learners, graduates and recruiters) and the quantity of
each group of interviewees in the official survey at the educational
institution.
4. Plan
contents of interviews and discussions.
5. Plan
facilities that must be examined, and main activities and extracurricular
activities that should be observed at the educational institution.
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7. Draft
the plan for the official survey at the educational institution.
Secretary
(Signature
and full name)
..........……., day…….month……year…..
Team’s
head
(Signature
and full name)
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SOCIALIST
REPUBLIC OF VIETNAM
Independence – Freedom – Happiness
-----------------------
MEMORANDUM
OF UNDERSTANDING
AFTER
THE PRELIMINARY SURVEY OF THE EXTERNAL ASSESSMENT TEAM
……..(NAME
OF THE EDUCATIONAL INSTITUTION) …..
Pursuant to Decision No. ………….. dated…………………….
of ……………… on the establishment of the external assessment team………, the external
assessment team has carried out the preliminary survey at……….. (name of the
educational institution) on…………
Period: From……. To…….
Participants:
1. Members
of the educational quality accreditation body, including: ……………….
2. Members
of the external assessment team, including: …………..
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Works performed by the
external assessment team:
1. Introduction
of members of the external assessment team and purposes of the preliminary
survey
2. Brief
summary of results of the examination of self-assessment documents
3. The
external assessment team’s demands for facilities serving the official survey
a) Groups of interviewees
requested by the external assessment team;
b) Facilities that the external
assessment team shall visit in the official survey;
c) Suggestions on working
conditions of the external assessment team at the educational institution;
d) Other suggestions (if any).
4. Unanimous
agreement on the schedule of the official survey
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ON
BEHALF OF THE EXTERNAL ASSESSMENT TEAM
Team’s
head
(Signature
and full name)
HEAD
OF THE EDUCATIONAL INSTITUTION
(Signature
and seal)
Annex 5: Form of summary
table of criterion-based in-depth examination results
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Full name of the maker of
remark: ………………………………..
The assessed educational
institution: ………………………………………..
State assigned standards and
criteria in succession according to the following structure:
Standard:
……………………………………………………………..
Criterion:
……………………………………………………………..
1. Strengths
2. Weaknesses
3. Solutions
4. Unsolved
matters that must be re-examined or require further information and evidences.
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..........……., day…….month……year…..
Remarked
by
(Signature
and full name)
Annex 6: Form of the report
on the official survey
SOCIALIST
REPUBLIC OF VIETNAM
Independence – Freedom – Happiness
-----------------------
REPORT
ON THE OFFICIAL SURVEY
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1. Brief
summary of contents discussed with the educational institution's heads and
self-assessment panel.
2. Findings
during the examination of documents provided by the educational institution.
3. Findings
during the visitation and discussions at faculties, departments and units; the
visitation at the library, classrooms, labs, workshops, dormitory and student
club, etc.
4. Findings
during the observation of main activities and extracurricular activities.
5. Findings
during discussions with lecturers, managerial officials, employees, recruiters,
learners and other individuals.
6. Conclusion
on strengths and weaknesses of each criterion, the external assessment team’s
suggestions made on the grounds of findings during the survey at the
educational institution.
7. Summary
table of criterion-based assessing results.
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(Signature
and full name)
..........……., day…….month……year…..
Team’s
head
(Signature
and full name)
Annex 7: Form of the record
of the completion of the official survey
SOCIALIST
REPUBLIC OF VIETNAM
Independence – Freedom – Happiness
-----------------------
RECORD
OF
THE COMPLETION OF THE OFFICIAL SURVEY
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Pursuant to the Decision No. …………..
dated……………………. of ……………… on the establishment of the external assessment
team………, the external assessment team has carried out the official survey
at……….. (name of the educational institution) on…………
Period: From……. To…….
Participants:
1. Members
of the educational quality accreditation body (if any), including: …………….
2. Members
of the external assessment team, including: …………..
3. … (name
of the educational institution)….., including: ……………
Brief summary of works
performed by the external assessment team during the survey at the educational
institution:
1. Brief
summary of contents discussed with the educational institution's heads and
self-assessment panel.
2. Findings
during the examination of documents provided by the educational institution.
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4. Findings
during the observation of main activities and extracurricular activities.
5. Findings
during discussions with lecturers, managerial officials, employees, recruiters,
learners and other individuals.
6. Findings
regarding strengths and weaknesses of the educational institution according to the
standards in the quality assessment and preliminary summary of criterion-based
assessing results.
7. Other
findings during the survey
8. The
external assessment team’s suggestions for the educational institution made on
the grounds of findings during the survey.
The two parties have entered
into the record of the completion of the official survey at..............,
on..............
ON
BEHALF OF THE EXTERNAL ASSESSMENT TEAM
Team’s
head
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HEAD
OF THE EDUCATIONAL INSTITUTION
(Signature
and seal)
Annex 8: Form of the external
assessment report
Primary and secondary cover
pages
NAME
OF THE EDUCATIONAL QUALITY ACCREDITATION BODY
--------------------
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EXTERNAL
ASSESSMENT REPORT
.....……..(NAME OF THE EDUCATIONAL INSTITUTION) …..
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Location
– Month…../20…
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List
of members of the external assessment team
No.
Full
name
Working
place
Assigned
tasks
Signature
1
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2
Secretary
3
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4
Member
5
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6
Member
7
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TABLE
OF CONTENTS
Page
List of abbreviated words
Part I. Overview
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2. Summary of the external
assessment process
3. Summary of the external
assessment results
4. Summary of the educational
institution's strengths
5. Summary of the educational
institution's weaknesses
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Part II. Standard-based
assessment
Standard 1: ………
Standard 2: ………
Annexes
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Annex B. Summary of
self-assessment results of the assessed educational institution
Annex C. Decision on the
establishment of the external assessment team
Annex D. Schedule of the
external assessment
Annex DD. The Official Dispatch
of the assessed educational institution on the external assessment report
Annex E. The external
assessment team’s notices of accepted or archived suggestions send to the
assessed educational institution
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PART I. OVERVIEW
1. Introduction
The external assessment team is
established under the Decision No…….. dated…………… of ......... to perform the
assessment of the educational quality of .......... (name of the educational
institution) ..........
This report includes general information
of the external assessment process, assessing results and suggestions for the
assessed educational institution. Brief introduction of the educational
institution is stated in Annex A, and decision on the establishment of the
external assessment team and the list of members are stated in Annex C.
2. Summary
of the external assessment process (in 1 page)
3. Summary
of the external assessment results (in 3 pages):
- Comprehensive
evaluation of the self-assessment process and the self-assessment report of the
educational institution
- The
suitability of the structure of the self-assessment report for guidelines for
the self-assessment
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+ Description of activities
relating to the criteria;
+ Analysis, comparison and
conclusion (strengths, weaknesses and reasons thereof);
+ Determination of points that
need the quality improvement and solutions of the educational institution;
+ The reliability and
sufficiency of the information and evidences relating to the criteria-based
assessing result;
+ Writing, presentation and
arguments in the self-assessment report.
- The
compliance with the set of standards in the assessment of educational quality
(all criteria have been properly considered or certain criteria have been
missed out and reasons thereof).
- The
criteria that have been analyzed and assessed in an inappropriate way or the
information and evidences of which were insufficient resulting in the lack of
grounds to determine assessing results of concerned criteria.
- Statistics
on assessing results:
Assessing results of the
external assessment team
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The
quantity of criteria
The
quantity of “not fulfilled” criteria
The
quantity of “fulfilled” criteria
Notes
Standard 1: (Name of standard)
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Standard 3: (Name of standard)
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Total
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Specify strengths in each
standard.
5. The educational
institution’s weaknesses (in 1 page)
Specify weaknesses that need
solutions in each standard.
6. Suggestions for the educational institution (in 1 page)
PART II. STANDARD-BASED
ASSESSMENT
(Based on the self-assessment
results of the assessed educational institution and the examination of
self–assessment documents, the preliminary survey and the official survey at
the educational institution, the external assessment team makes assessment on
the quality of the assessed educational institution according to each criterion
by pointing out strengths, weaknesses and suggestions for dealing with such
weaknesses, and determining assessing level of concerned criterion).
Standard i:
……………………………………………………………….
Criterion i.1: ……………………………………………………………….
1. Strengths
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3. Unsolved
matters
4. The
criteria-based assessing result level
Comprehensive evaluation (within
scope of standard i):
(Specify standards and
criteria in succession according to the self-assessment report of the
educational institution).
SUMMARY
OF SELF-ASSESSMENT RESULTS AND EXTERNAL ASSESSMENT RESULTS
Standard/Criterion
Not fulfilled
Fulfilled
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Self-assessment
External assessment
Self-assessment
External assessment
Self-assessment
External assessment
Standard 1
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Criterion
1.1
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Criterion
1.2
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Standard 2
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Criterion
2.1
Criterion
2.2
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…
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Standard 3
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Criterion
3.2
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….
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Summary of external
assessment results:
Criteria
Assessing
results
Fulfilled
Not
fulfilled
Not
assessed
The
quantity of criteria
Percentage
(%)
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Percentage
(%)
The
quantity of criteria
Percentage
(%)
Criterion
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ANNEXES
Annex A. Brief introduction to
the assessed educational institution (1-2 pages)
Annex B. Summary of
self-assessment results of the assessed educational institution (5-7 pages)
Annex C. Decision on the
establishment of the external assessment team and list of members
Annex D. Schedule of the
external assessment
Annex DD. The Official Dispatch
of the assessed educational institution on the external assessment report
Annex E. The external assessment
team’s notices of accepted or archived suggestions sent to the educational
institution.
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I. Regulations on report
presentation
- Paper size: A4.
- Font and font-size: Times New
Roman, Unicode, font-size: 14.
- Margins: Top margin: 2cm;
Bottom margin: 2cm; Left margin: 3cm; Right margin: 2cm.
- Line spacing: 1.5 lines.
- Other
presentation forms and techniques shall comply with prevailing regulation on document
presentation.
II. The structure of the
external assessment report shall be arranged as follows:
- Primary
cover page;
- Secondary
cover page;
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- Table of
contents;
- List of
abbreviated words (if any);
- Part I.
Overview;
- Part II:
Standard-based assessment;
- Summary
of external assessment results;
- Annexes.
Annex 10: List of retained
documents
Retained documents of the
assessment job of the external assessment team include:
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2. Reports
on survey results at the educational institution;
3. Remarks
on the self-assessment report submitted by the external assessment team’s
members;
4. Report on
summation of criterion-based in-depth examination results provided by the
external assessment team’s members;
5. Report
on the examination of self-assessment documents;
6. Record
of the completion of the preliminary survey;
7. Record
of the completion of the official survey at the educational institution;
8. External
assessment plan.
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