Quyết định 38/QĐ-TTg năm 2024 phê duyệt Chiến lược phát triển ngành Bảo hiểm xã hội Việt Nam đến năm 2030 do Thủ tướng Chính phủ ban hành

DECISION

APPROVING STRATEGY FOR DEVELOPING VIETNAM’S SOCIAL INSURANCE SECTOR BY 2030

THE PRIME MINISTER

Pursuant to the Law on Government Organization of Vietnam dated June 19, 2015; Law on amendments to some Articles of the Law on Government Organization of Vietnam and Law on Local Government Organization of Vietnam dated November 22, 2019;

Pursuant to the Law on Social Insurance dated November 20, 2014;

Pursuant to the Law on Health Insurance dated November 14, 2008; the Law on amendments to some articles of the Law on Health Insurance dated June 13, 2014;

Pursuant to the Law on Employment dated November 16, 2013;

Pursuant to the Law on Occupational Safety and Hygiene dated June 25, 2015;

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HEREBY DECIDES:

Article 1. The “Strategy for developing Vietnam’s social insurance sector by 2030" (hereinafter referred to as “the Strategy”) is approved with the following contents:

I. VIEWPOINTS

1. Social insurance and health insurance are two important social policies and the main pillars of the social security system, contributing to social equity and progress, maintenance of a stable life for people, social-political stability and sustainable development of the country.

2. Vietnam’s social insurance sector shall be developed in a manner that is consistent with the orientation of development of a system of social insurance policies that are flexible, diverse, multi-layered, modern and capable of international integration; aims towards universal health coverage and social insurance coverage according to a roadmap meeting requirements for socio-economic development; and harmoniously combines the principles of payment and enjoyment, fairness, openness, transparency, shareability and sustainability.

3. Effective implementation of social insurance, unemployment insurance and health insurance policies is the task of the entire political system and the Communist Party’s committees, governments, Vietnam Fatherland Front, socio-political organizations, enterprises and people shall be responsible for successfully implementing these policies.

4. The application of modern science and technology and digital transformation shall accord with the development of high-quality human resources and the completion of a system for organizing the implementation of social insurance, unemployment insurance and health insurance policies that are streamlined, professional, effective and modern. They are key factors for sustainable development of Vietnam’s social insurance sector, thereby contributing to improvement of satisfaction of people, organizations and enterprises.

5. International cooperation shall be strengthened in order to have more resources and experience in implementation of social insurance, unemployment insurance and health insurance policies.

II. OBJECTIVES

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- Develop Vietnam’s social insurance sector in a professional, modern, effective and efficient manner to successfully implement social insurance, unemployment insurance and health insurance policies and provide benefits from such policies; gradually and sustainably expand social insurance and health insurance coverage towards universal health coverage and social insurance.

- Improve the efficiency in management and use of finances of social insurance, unemployment insurance and health insurance funds according to the laws and the principles of unity, openness, transparency and safety.

- Invest in insurance funds in a safe, sustainable and effective manner according to regulations of law.

- Improve and arrange organizational apparatus of Vietnam Social Security towards a streamlined, professional and modern organizational apparatus that operates effectively and efficiently, meets requirements for reform and modernization of Vietnam’s social insurance sector, follows policies and guidelines issued by the Communist Party and laws of the State, and conforms to the practical situation.

- Strongly apply information technology and promote digital transformation. Increase efficiency in operations conducted on a modern, integrated, interconnected, concentrated platform that ensures cybersecurity; pioneer trying out new technologies and models in order to better serve people and enterprises participating in social insurance, unemployment insurance and health insurance; and at the same time, contribute to implementation of the Government's national program for digital transformation.

2. Specific objectives by 2025

- Approximately 45% of the workforce within appropriate age will participate in social insurance, in which the number of farmers and employees in informal economic sectors participating in voluntary social insurance will account for 2,5 % of the workforce within appropriate age; approximately 55% of individuals within retirement age will receive pensions, monthly social insurance and social retirement benefits; approximately 35% of the workforce within appropriate age will participate in unemployment insurance; and over 95% of people will participate in health insurance.

- The level of satisfaction of people and enterprises with the handling of administrative procedures will reach at least 90%. The satisfaction rating of social insurance participants will reach over 85%.

- The percentage of people receiving social insurance and unemployment insurance benefits via cashless payment methods in urban areas will achieve over 68%.

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3. Specific objectives by 2030

- Approximately 60% of the workforce within appropriate age will participate in social insurance, in which the number of farmers and employees in informal economic sectors participating in voluntary social insurance will account for 5 % of the workforce within appropriate age; approximately 60% of individuals within retirement age will receive pensions, monthly social insurance and social retirement benefits; approximately 45% of the workforce within appropriate age will participate in unemployment insurance; and over 97% of people will participate in health insurance.

- The level of satisfaction of people and enterprises with the handling of administrative procedures will reach at least 95%. The satisfaction rating of social insurance participants will reach 90%.

- The percentage of people receiving social insurance and unemployment insurance benefits via cashless payment methods in urban areas will achieve 75%.

- Continue to promote digital transformation, research and develop an integrated, interconnected and concentrated information technology system of Vietnam’s social insurance sector to meet requirements in new circumstances. To be specific: (1) Complete establishment of a national insurance database; (2) Connect, interconnect and share data between the national insurance database and the national population database and other national and specialized databases to provide and use public services, enable people and employers and conduct inspection and control on the basis of big data; (3) All Vietnam Social Security's information systems related to people, organizations and enterprises will be restructured, apply modern technologies and be put into operation, accessed and connected through data sharing and integration platforms; (4) All work dossiers of Vietnam’s social insurance sector will be processed online (excluding work dossiers concerning state secrets).

III. MAIN TASKS AND SOLUTIONS

1. Participate in development of legal policies on social insurance, unemployment insurance and health insurance.

Proactively and actively cooperate with relevant ministries and central authorities in developing and amending Codes, Laws and relevant legislative documents so as to ensure synchronization and consistency for effective fulfillment of the objectives of expanding coverage and reforming social insurance, unemployment insurance and health insurance policies set out in Resolution No. 20-NQ/TW dated October 25, 2017, Resolution No. 28-NQ/TW dated May 23, 2018 of the 12^th Central Committee, Resolution No. 42-NQ/TW dated November 24, 2023 of the 13^th Central Committee, Directive No. 25-CT /TW October 25, 2023 of the Secretariat.

2. Innovate methods of organizing collection of, increasing the number of participants in and managing social insurance, unemployment insurance and health insurance funds

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- Review, standardize and complete procedures for management of revenues and increase in the number of insurance participants. Cooperate with payment intermediary service and public service providers in adding utilities, diversifying payment forms and using cashless payment methods for collection and payment of insurance premiums and provision of social insurance, unemployment insurance and health insurance benefits.

- Update and categorize potential participants in social insurance and health insurance in each commune, cooperate with insurance premium collectors in flexibly implementing measures for mobilizing such potential participants and organizing customer meetings in a qualified, effective and economical manner that is appropriate to each group of these potential participants.

- Proactively and actively exploit sources of information and data (data from tax authorities, planning – investment authorities, etc.), categorize and compile a list of units that have not yet participated or have not fully participated in social insurance, health insurance, unemployment insurance for employees.

- Improve quality and efficiency in provision of social insurance and unemployment insurance benefits; strictly control procedures for full and prompt provision of social insurance and unemployment insurance benefits for the right beneficiaries; strengthen prevention and control of embezzlement of social insurance and unemployment insurance funds.

- Enhance control of medical examination and treatment costs covered by health insurance and protect legal rights and interests of health insurance participants; make advances, payment and finalization of medical examination and treatment costs covered by health insurance according to regulations of law; promote prevention and control of embezzlement of health insurance funds.

3. Improve the quality of estimation of finances of each insurance fund in the short, medium and long term in order to develop medium and long-term investment strategies and investment plans for each period; complete procedures for investment and management of risks to insurance funds.

4. Reform administrative procedures; innovate single-window system and interlinked single-window system for handling administrative procedures; raise awareness among, improve attitudes and uphold responsibilities of officials, public employees and employees in the social insurance sector when they conduct official affairs to serve people.

- Continue to review and simplify administrative procedures; remove unnecessary application components, drastically reduce the number of forms and declarations containing overlapped information and avoid establishing unnecessary administrative procedures. Publicly and transparently announce administrative procedures, improve professional procedures and apply information technology to provision of public services so as to enable people, organizations and enterprises to submit their applications and receive results of processing administrative procedures regardless of administrative boundaries.

- Strictly control the execution of legislative documents on administrative procedures and business conditions. Innovate single-window system and interlinked single-window system for handling administrative procedures. Provide wholly online public services in all social insurance, unemployment insurance and health insurance sectors. Connect online public services to the National Public Service Portal.

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Strengthen the application of information technology to dissemination of media products and settlement of problems about policy benefits. Develop communication on digital platforms; enhance the effectiveness of multimedia communication and social networks. Improve the quality of and increase the number of propagandists.

6. Innovate, arrange and simplify organizational apparatus; improve capacity for implementation and quality of human resources towards effective and efficient operations.

- Submit the Project on "Study and arrangement of organizational apparatus of district-level social insurance agencies within Vietnam’s social insurance sector by inter-district regions", including assessment of results of operation of organizational apparatus of district-level social insurance agencies to the Prime Minister for approval, and continue to conduct study and propose plans to arrange organizational apparatus by inter-district regions until 2025 in accordance with guidelines issued by the Communist Party in Resolution No. 18-NQ/ TW October 25, 2017; Resolution No. 37-NQ/TW dated December 24, 2018 and Resolution No. 653/2019/UBTVQH14 dated March 12, 2019 of the Standing Committee of the National Assembly; ensure synchronization with arrangement of the organizational apparatus of the Communist Party in the next term and conformity with the reality of Vietnam’s social insurance sector in organization of the performance of political tasks.

- Reform implementation of official affairs, and improve the quality of officials, public employees and employees in the social insurance sector to meet requirements for performance of tasks; recruit, manage and pay employees on the basis of job vacancies according to regulations. Maintain administrative discipline and official ethics in association with provision of benefits for officials in performance of their official duties

- Improve capacity for scientific research and forecast to propose and recommend the development of laws and policies; strengthen training and refresher training for human resources to meet requirements for development of Vietnam’s social insurance sector.

- Continue modernization of the system of head offices in association with arrangement and simplification of organizational apparatus in a manner that is economical and convenient to serve people, organizations and enterprises, thereby meeting the requirements for development of information technology and digital transformation of Vietnam’s social insurance sector.

7. Promote the application of information technology and digital transformation according to the national program for digital transformation and e-Government development.

- Inherit and continue to complete IT products (infrastructure and application software) of the previous period; continue to build, upgrade and perfect IT products on the basis of conformity with the new e-Government architecture; apply big data technology and IT application standards, modern digital transformation and artificial intelligence (AI) technology to management of Vietnam's social insurance sector, first of all, support the control of medical examination and treatment costs covered by health insurance.

- Closely connect the application of information technology with administrative reform and innovate working methods towards electronic procedures, digital government, digital economy and digital society; increase the quality of services provided for people and enterprises.

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8. Give advice and participate in programs for negotiation and signature of international agreements on implementation of social insurance, unemployment insurance and health insurance policies; proactively and actively organize and participate in international forums, conferences and seminars in the field of social security.

Article 2. Organization of implementation

1. Vietnam Social Security:

a) Preside over and cooperate with relevant ministries and central authorities in organizing the implementation of contents, tasks, solutions and objectives of the Strategy; Research and propose measures for removing difficulties and obstacles during the implementation of this Strategy.

b) Develop an action program for implementation of the contents of the Strategy to complete tasks and objectives in each period.

c) Send annual reports to the Prime Minister on results of the implementation of tasks, solutions and objectives of the Strategy; make a preliminary review in 2025 and a final review in 2030 in order to gain experience in the implementation of such tasks, solutions and objectives in each period.

2. Ministries, ministerial agencies, Governmental agencies and People's Committees of central-affiliated cities and provinces, within their functions, tasks and powers, shall cooperate with Vietnam Social Security in fulfilling tasks and objectives, and performing solutions of the Strategy; implementing the Strategy in a manner that is consistent and synchronous with socio-economic development plans prepared by central and local authorities.

3. Socio-political organizations:

a) Cooperate in widely disseminating policies and laws on social insurance, unemployment insurance and health insurance to people, employees and employers so that they clearly understand roles and meaning of social insurance, unemployment insurance and health insurance policies in the social security system; raise awareness of benefits and obligations of people when they participate in social insurance, unemployment insurance and health insurance; proactively and actively mobilize members of organizations and families to jointly participate in and contribute to increase in the number of participants in social insurance, unemployment insurance and health insurance.

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Article 3. This Decision comes into effect from the date on which it is signed.

Article 4. Ministers, Heads of ministerial agencies, Heads of Governmental agencies, Presidents of the People’s Committees of central-affiliated cities and provinces, Chairperson of the Governing Body of Vietnam Social Security, General Director of Vietnam Social Security, and heads of relevant agencies and organizations are responsible for the implementation of this Decision./.

PP. PRIME MINISTER
DEPUTY PRIME MINISTER




Le Minh Khai