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THE
MINISTRY OF FINANCE OF VIETNAM
VIETNAM SOCIAL SECURITY
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THE
SOCIALIST REPUBLIC OF VIETNAM
Independence – Freedom – Happiness
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No:
2222/QD-BHXH
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Hanoi,
July 29, 2025
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DECISION
ON
ISSUANCE OF PROCEDURES FOR SETTLING CLAIMS FOR SOCIAL INSURANCE BENEFITS,
PAYING SOCIAL INSURANCE AND UNEMPLOYMENT INSURANCE BENEFITS
THE DIRECTOR OF VIETNAM SOCIAL SECURITY
Pursuant to the Law on Employment No.
38/2013/QH13 dated November 16, 2013 and its guiding documents;
Pursuant to the Law on Occupational Safety and
Hygiene No. 84/2015/QH13 dated June 25, 2015 and its guiding documents;
Pursuant to the Law on Social Insurance No.
41/2024/QH15 dated June 29, 2024 and its guiding documents;
Pursuant to Decision No. 391/QD-BTC dated
February 26, 2025 of the Minister of Finance on the functions, tasks, powers
and organizational structure of Vietnam Social Security; Decision No.
1733/QD-BTC dated May 12, 2025 of the Minister of Finance amending Decision No.
391/QD-BTC; Decision No. 2286/QD-BTC dated June 30, 2025 of the Minister of
Finance amending Decision No. 391/QD-BTC (which has been amended Decision No.
1766/QD-BTC dated May 12, 2025 and Decision No. 1892/QD-BTC dated May 30, 2025
of the Minister of Finance).
At the request of the Head of the Social
Insurance Policy Implementation Board, Finance – Accounting Board.
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Article 1. Procedures for settling claims for social insurance
benefits, paying social insurance and unemployment insurance benefits are
issued together with this Decision.
Article 2. This Decision comes into force from May 01, 2019 and
replaces Decision No. 166/QD-BHXH dated January 31, 2019 of the General
Director of Vietnam Social Security on the Procedures for procedures for
settling claims for social insurance benefits, paying social insurance and
unemployment insurance benefits; Decision No. 686/QD-BHXH dated May 29, 2024 of
the General Director of Vietnam Social Security amending son articles of the
Procedures for procedures for settling claims for social insurance benefits,
paying social insurance and unemployment insurance
benefits issued together with Decision No. 166/QD-BHXH dated January 31, 2019;
Decision No. 1548/QD-BHXH dated May 23, 2025 of the Director of Vietnam Social
Security on amending some articles of the Procedures for procedures for
settling claims for social insurance benefits, paying social insurance and
unemployment insurance benefits issued together with Decision No. 166/QD-BHXH
dated January 31, 2019 of the General Director of Vietnam Social Security.. All
regulations issued by Vietnam Social Security (VSS) before the effective date
of this decision that are contrary to this decision shall cease to be
effective.
Article 3. The Head of the Social Insurance Policy Implementation
Board, Head of the Finance - Accounting Board, Chief of Office of VSS, Heads of
affiliates of VSS; Directors of Social Security authorities of provinces are
responsible for implementing this Decision./.
DIRECTOR
Le Hung Son
PROCEDURES
FOR
SETTLING CLAIMS FOR SOCIAL INSURANCE BENEFITS, PAYING SOCIAL INSURANCE AND
UNEMPLOYMENT INSURANCE BENEFITS
(Issued together with Decision No. 2222/QD-BHXH dated July 29, 2025 of the
Director of VSS)
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GENERAL PROVISIONS
Article 1. Scope
1. This document provides for guidance on the
operational procedures of the Social Security authorities for settling claims
for social insurance benefits, paying social insurance and unemployment
insurance benefits.
2. Procedures for settling claims for social
insurance benefits, paying social insurance and unemployment insurance benefits
in the armed forces are guided by the Ministry of National Defense and the
Ministry of Public Security, in accordance with the characteristics of each
Ministry and in line with the instructions in this document to uniformly
implement benefits and policies nationwide.
Article 2. Term
interpretation
1. Abbreviations
- SI: Social insurance
- HI: Health insurance
- UI: Unemployment insurance
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- OA: Occupational accident
- OD: Occupational disease
- DLA&ODs: Daily living aids, orthopedic
devices
- WC: Working capacity
- Convalescence
- MA: Medical assessment
- Citizen ID card: identification card, Citizen
identification card
- ES: Employment services
- Employees
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- Training: Training, refresher training, and skill
enhancement to maintain employment for workers
- CA: Centralized accounting
- Unemployment benefit
- Database
- Provinces: provinces and centrally affiliated
cities
- Communes: communes, wards, and special zones
- Planning - Accounting
- Employers: Employing individuals/units.
- Lump-sum benefits, including: Lump-sum benefits
for OAs/ODs that result in deaths; subsidies on purchasing DLA&ODs;
lump-sum pension; lump-sum regional allowance; funeral allowance; subsidies on
career change of workers who return to work after OAs/ODs; subsidies on
examination and treatment of occupational diseases; subsidies on work capacity
restoration after OAs/ODs; MA charges, etc.
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- Receipt and Result Return Division: General term
for civil servants and employees working in administrative - office positions
of public service units of the provincial social security authorities and
grassroots social security authorities; performing the tasks of guiding,
receiving, processing or forwarding settlement application, returning results
of administrative procedures; monitoring, supervising and assessment the
settlement of administrative procedures.
- SI Policy Division: General term for civil
servants and employees working in SI-related positions (Implementing social
insurance policies) of grassroots social security authorities.
- Collection Management Division: General
term for civil servants and employees working in SI-related positions (premium
collection management and participant development) of grassroots social
security authorities, performing tasks of premium collection and development of
participants in SI, UI, and HI.
- Finance - Accounting Division: General term for
public employees and employees (Chief Accountants, Accountants, Treasurers)
working in the grassroots social security authorities, performing financial and
accounting tasks.
- Beneficiaries: People who receive SI and UI
benefits in general.
- Monthly SI includes: pension, SI benefits and
monthly allowances.
- SI Law: Law on Social Insurance No. 41/2024/QH15
- OS&H Law: Law on Occupational Safety and
Hygiene No. 84/2015/QH13.
- Decision No. 613/QD-TTg: Decision No. 613/QD-TTg
dated May 6, 2010 of the Prime Minister on monthly allowance for those with 15
to less than 20 years of actual working period after expiration of the incapacity
allowance period.
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2. Term interpretation
- The System: the System of business software and
databases such as Policy management system (TCS software); Premium collection
and card/book management system (TST software); Centralized accounting software
system (CA software); Social Insurance-related electronic record archiving
system (centralized archiving system); Application receiving and management
software (application receiving software), etc.
- Authorized benefit payers: Service providers
authorized by Social Security authorities to pay SI, UI benefits, and verify
information of SI beneficiaries according to the provisions of law.
- Benefit payment locations: are places to receive
pensions, SI and unemployment benefits established by Social Security
authorities and authorized by Social Security authorities to pay monthly SI and
unemployment benefits in cash.
- E-payment orders: Payment orders issued by the
Social Security authorities (SSAs) and executed through the CA software, and
digitally signed as prescribed. These orders are transmitted to the e-payment
gateways of banks that have bilateral agreements with Vietnam Social Security
(VSS) via the electronic premium collection and benefit payment system (Ecopay)
to pay beneficiaries.
- Lists, reports, or forms attached: the
corresponding lists, reports, or forms with the sample numbers and symbols
indicated in the appendix attached to this document. E.g.,: List 01B-HSB means
the list of applications for sickness, maternity, convalescence benefits using
Form No. 01B-HSB; List C97-HSB means the list for lump-sum SI benefit payments,
etc.
- Chapters, sections, articles, clauses, points,
sub points and forms/tables referred to in this document without their sources
specified shall be considered to be of this document (E.g.: Sub point b, point
1.1, clause 1, Article 7 is understood as from this document).
- Forms C87a-HD and C92-HD referenced in this
document are SI accounting vouchers issued together with Circular No.
102/2018/TT-BTC dated November 14, 2018 of the Ministry of Finance on SI
accounting and are not re-cited here.
- Valid copy: a copy extracted from the master
register or an authenticated copy or a copy that has been compared with its
original.
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Extract of the death declaration specified in this
document means either the original or extract.
- The quantity of components mentioned in this
document is one (01) copy.
Article 3. Some rules in
managing, settling claims, and paying SI and UI benefits
1. The database of contributions and benefits of
participants and beneficiaries of SI and UI is centrally and uniformly managed
by Vietnam Social Security (VSS) (excluding subjects managed by the Ministry of
National Defense and the Ministry of Public Security). All information related
to SI and UI contributions and benefits must be updated promptly and in
accordance with regulations whenever there are changes.
2. Grounds for settling SI claims and comparing
before making the list of payment of UI benefits are the latest issued SI books
that show the SI and UI payment periods, which are synced with the Premium
Collection Database centrally and uniformly managed nationwide. The preparation
of the list of payment of SI and UI benefits must comply with the law, this
document, and relevant guiding documents of SSC. The payment of SI and UI
benefits must be made on time, to the correct subjects, with the correct amount
as specified in the list made.
The settlement of SI claims for employees in cases
where employers have not fully paid compulsory SI premiums must conform to
Clause 3 of Article 8 of Decree No. 158/2025/ND-CP dated June 25, 2025, of the
Government elaborating SI Law on compulsory SI.
In cases where contribution data is not available
on the system, or the system data and information in the SI book are inconsistent,
or contribution data is problematic and insufficient to be used as ground for
settling claims, or the insurance payment process has not been fully confirmed
in the SI book, or in cases of applying for adjustment, cancellation,
termination, or continuation of receiving benefits related to contribution data
that has not been adjusted, the case must be transferred back to the Collection
Management Department/Division for adjustment to be used as ground for settling
claims according to Form No. 21-HSB.
Immediately after settling retirement,
survivorship, lump-sum SI benefits, monthly allowances, and preparing the UI
payment list, the system shall automatically lock the periods of SI and UI
payment that have been settled for claims and compare when retrospective
collection/payment arises.
3. When settling SI claims, information in
applications must be cross-checked with the Premium Collection Database,
beneficiary database, currently managed applications in the centralized
archiving system, national database, specialized databases, and other
integrated and shared databases (if any) to ensure data consistency for full,
accurate, and timely claim settlement for employees.
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5. During the process of settling claims for SI
benefits and paying SI and UI benefits, if fraud, forgery, or professional
errors are detected at any stage, the relevant operations division at that
stage must immediately report to the Director of the provincial/grassroots SSA
(hereinafter referred to as the Director). The Director shall direct timely
handling in accordance with the law; if not corrected in time, the Director
shall be accountable for such matter. In case of suspected violations, the case
shall be forwarded to the Investigation authority as prescribed.
6. In cases where premium collection, settlement of
claims, or payment of SI and UI benefits are incorrect due to errors of the
SSA, leading to payments to incorrect beneficiaries, units, vocational training
institutions, or amounts exceeding those prescribed, the incorrect payments
must be fully recovered. The department and individuals in charge of the stage
where the error occurred shall urge beneficiaries, units, or vocational
training institutions to return the funds. If revocation is unsuccessful, the
responsible department and individuals must fully reimburse the unrecovered
amount according to the law. If the approved SI benefits are less than
prescribed, resulting in underpayment, adjustments must be made to supplement
payment to beneficiaries.
The SSA that resolved the adjustment or
cancellation of lump-sum SI benefits for employees must fully update the revocation
information so that the system can issue warnings in cases where incorrect
payments have not been recovered. The SSA receiving application for claims for
lump-time SI benefits is cooperate in revocation before resolution.
7. Provincial SSAs shall provide guidance, inspect,
supervise the process of settling claims for, paying, and managing
beneficiaries at grassroots SSAs, authorized benefit payers, and employers.
8. In cases where relevant information, data,
applications, documents used as grounds for settling claims for SI benefits and
paying SI and UI benefits are already available in national databases,
interlinked and shared data, or data managed by SSAs and satisfy legal validity
requirements, organizations and individuals shall not be required to declare or
resubmit them. Detailed replacement applications are specified in Appendices I
and II.
9. Regarding the relocation of beneficiaries of
monthly social insurance benefits to another place
9.1. SSA of the place from which the beneficiary
moves
9.1.1. Before the relocation referral
a) Verify the original application against the
stored application on the system and the eligibility requirements; if complete
and all information matches, the relocation referral can be made. If there is any
inconsistent identity information, identity data must be adjusted according to
the citizen ID card as prescribed in Article 19.
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c) Upload the Application (Form No. 14-HSB),
Authorization Document (if any), and Notification on relocation of
beneficiaries of pension or SI benefits (Form No. 18-HSB) to the centralized
archiving system.
d) If there are additional documents to the SI benefit
application compared to the initially submitted application and such documents
have not yet been fully forwarded to the Archival Center (VSS), they must be
sent immediately to the Archival Center for centralized archive (paper
applications must be digitized before being forwarded).
9.1.2. Upon receiving the conclusion from a
competent state authority confirming that the SI entitlement was not in
accordance with the law, the SSA of the place from which the beneficiary move
must immediately notify in writing the SSA of the place to which the
beneficiary move, attaching relevant documents for handling as prescribed.
9.1.3. If the SSA of the place from which the
beneficiary moves fails to fully supplement the application as prescribed in
sub point a of point 9.2 of clause 9 of this Article and the application in the
centralized archiving system is also incomplete, such SSA shall send a
commitment letter to the SSA of the place to which the beneficiary moves and be
accountable for the current management status and reasons for inability to
supplement such application; this letter must also be uploaded to the
centralized archiving system.
9.2. The SSA of the place to which the beneficiary
moves must inspect and review the application
a) If the application is complete in the
centralized archiving system, the SSA of the place to which the beneficiary
moves shall accept to take charge of managing such application and make the
payment; if the application is incomplete, such SSA shall still accept the
application and cooperate with the SSA of the place from which the beneficiary
moves to promptly make supplementation as prescribed.
b) If eligibility requirements are not satisfied,
the SSA of the place to which the beneficiary moves shall immediately return
the application to the SSA of the place from which the beneficiary moves for
handling and notify the beneficiary in writing about the temporary refusal.
10. Receipt and Result Return Division of
provincial/grassroots SSAs
10.1. Receive applications from organizations and
individuals and return administrative procedure result in accordance with
applicable regulations of VSS and relevant laws; notify and return results for
electronic transaction applications.
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10.3. For paper applications submitted directly by
employees or their families but outside the jurisdiction of the Department
according to hierarchy: Receive and immediately digitize applications, then
forward them to the competent provincial/grassroots SSA for settlement on the
application receipt software immediately after digitization (along with the
paper dossiers).
Competent SSAs will receive and settle the
applications and return results according to the registered method. If the
employee or his/her family wishes to receive the result in paper in person at
the SSA where the application was submitted, the settling SSA shall forward the
paper result to the receiving SSA to deliver to the employee or his/her family.
Receipt and Result Return Division shall encourage
employees and their families to receive the results in electronic form.
10.4. For applications with incomplete premium
collection data (e.g., premium collection data under other SI numbers which are
not yet combined or confirmed), provide guidance for employees to submit
applications for combining SI books, confirming SI books, and forward them to
the Collection Management Departments/Divisions for cooperation with SSA of the
place of premium collection in completing the application which shall be used
as the ground for settling claims for SI benefit.
10.5. If the information in the application for SI
benefit of the beneficiary of monthly SI is inconsistent with that in the
national population database (e.g., citizen ID card, death
declaration/certificate), provide guidance for the beneficiary to complete Form
No. 14-HSB to adjust information as prescribed in Article 19 which shall be
used the ground for settling claims for SI benefit for the employee or his/her
family.
10.6. When receiving an application for
survivorship benefits including benefits of months where the deceased
beneficiary has not received pension or SI benefits, forward such application
to the SI Policy Department/Division to resolve survivorship benefits as
prescribed, and at the same time, forward one copy (electronic or digitized if
paper) of his/her family’s Declaration Form (Form No. 09-HSB) to the Finance
and Accounting Department/Division for payment to relatives for the months of
unpaid pension or SI benefits as prescribed.
11. Time limit for settling claims for SI benefits
shall include payment period. The Director of the provincial SSA shall specify
detailed deadlines for each Operations Department/Division based on the local
situation, ensuring that the time limits for settling claims and paying
benefits do not exceed those prescribed in this document. In cases of failure
or delay beyond the prescribed time, a written explanation stating the reasons
must be sent to the employer and the employee.
Provincial and grassroots SSAs are encouraged to
apply solutions to further reduce the time for settling claims for SI benefits
and paying SI, UI benefits; increase the rate of online application submission;
and reduce the number of returned applications.
12. Provincial/grassroots SSAs and authorized
benefit payers shall not impose additional administrative procedures or require
additional application components not prescribed.
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14. Public employees and employees of SSAs and
staff of authorized benefit payers are not permitted to receive SI or UI
benefits on behalf of beneficiaries.
15. Authorized payers of SI and UI benefits
15.1. Ensure timely payments as prescribed to
correct beneficiaries with the exact amounts according to payment lists
forwarded from SSAs.
15.2. Organize places for benefit payment for
communes that are suitable to the local condition and in agreement with SSAs.
Benefit payment offices must have specific addresses and be updated in the List
of Benefit payment offices nationwide that is posted on the website of VSS.
Provincial SSAs/Authorized benefit payers shall be fully accountable if their
affiliates, subordinates cause loss of money during transportation or payment,
regardless of subjective or objective causes. If there is such loss,
compensation plans must be executed immediately to ensure full and timely
payments to beneficiaries without complaints or difficulties. If payment errors
are caused by authorized benefit payers, they must recover and fully reimburse
the incorrect paid amounts and any interest/penalties within 2 days from
discovery and perform revocation as prescribed.
16. Implementation of e-payment orders for SI and
UI benefits via accounts
Based on the benefit payment list data signed and
sent by the SI Policy Departments/Divisions from the TCS software to the KTTT
software, accountants shall create e-payment orders as follows:
a) Based on beneficiary/unit account information in
the digitally signed payment data sent from TCS, the system shall automatically
synchronize and approve beneficiary accounts into the beneficiary account list
in the KTTT software for payment; automatically disable beneficiary accounts no
longer appearing in payment data. Accountants create e-payment orders for each
beneficiary/unit including:
- Account details (account name, account number,
bank);
- Benefit source;
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- Description of the payment order: Beneficiary
name_SI number/Unit number_Benefit type_Month/period.
Accountants are not allowed to edit beneficiary
account info, and may only select the source account for transfer before
creating the payment order.
b) Accountants shall verify whether the payment
orders matches digitally signed and approved benefit payment lists or not, then
digitally sign and submit them for approval and verification by Chief
Accountant and Account Holder (process done in batch for all selected payment
orders). For monthly SI payments, approval by order shall follow the payment
schedule announced by VSS to automatically transmit orders to banks.
c) After banks send electronic bank statements, the
system automatically matches them with benefit payment lists to identify
successful, unsuccessful, or mismatched payments.
If a payment order fails, the accountant shall
re-submit the corrected payment order (allowed to edit only source account info
and date).
If failure is due to incorrect account information,
follow clause 17 of this Article.
17. Handling of SI and UI benefit payment failures
due to incorrect account information
17.1. Finance and Accounting Departments/Divisions
17.1.1. Digitally sign the List following Form No.
1a-CBH (by employee, by unit in case the employer declares wrong account
information of the employee or unit, or by vocational training institution) on
KTTT and send it to SI Policy Department/Division via TCS.
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17.1.2. Receive digitally signed List following
Form No. 1b-CBH from SI Policy Departments/Divisions on TCS; transfer money to
corrected accounts on the same day or the next working day at the latest.
17.2. SI Policy Departments/Divisions:
17.2.1. Receive the List following Form No. 1a-CBH
from Finance and Accounting Departments/Divisions on TCS.
17.2.2. Check employer and beneficiary account
info:
a) If error caused by public employees, employees
of SSAs: Record correct information to List following Form No. 1b-CBH and
submit it to Director for approval, digital signature and forward via TCS
software to the Finance and Accounting Department/Division.
b) If error caused by employer or beneficiary
b1) Forward the List following Form No. 1a-CBH from
TCS software to the application receipt software, which is forwarded by the
Finance and Accounting Departments/Divisions to the Receipt and Result Return
Divisions of provincial/grassroots SSAs (in case of incorrect account
information for receiving SI benefits).
b2) Based on forwarded List following Form No.
1a-CBH by the Finance and Accounting Department, prepare and submit a
Notification following Form No. 01/TB-HSB to head of the provincial SSA for
approval, digital signature, forward for issuance in accordance with laws on
archive, which shall be sent to Receipt and Result Return Division (for wrong
account information for receiving UI benefits).
b3) Receive adjustment info from Receipt and Return
Department of the provincial/grassroots SSA by the hierarchy according to List
following Form No. 01B-HSB, Form No. C92-HD, employer’s documents; List
following Form No. C87a-HD from vocational training institution; Application
following Form No. 14-HSB from beneficiaries; adjustment decisions from Employment
Service Centers.
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17.3. Receipt and Result Return Divisions of
provincial/grassroots SSAs
17.3.1. Receive and send the Notification following
Form No. 01/TB-HSB to Employment Service Centers, vocational training
institutions, employers for account info correction.
17.3.2. Upon receiving the List following Form No.
1a-CBH from SI Policy Departments/Divisions.
a) Send the List following Form No. 1a-CBH to employers
via their registered email with the SSA, contact and provide guidance to
employers to adjust info in accordance with the List following Form No.
01B-HSB (for sickness and maternity benefits); submit application for
adjustments for other SI benefits (OA, OD, etc.).
b) Contact and provide guidance to beneficiaries to
submit adjustment application following Form No. 14-HSB (excluding cases
declared by employers, Employment Service Centers, or vocational training
institutions).
c) Receive adjustment info in accordance with the
List following Form No. 01B-HSB, Form No. C92-HD, employer’s documents, the
List following Form No. C87a-HD of the vocational training institution,
adjustment decisions from Employment Service Center, and Application following
Form No. 14-HSB from beneficiaries submitted to SI Policy Department to prepare
a List following Form No. 1b-CBH.
18. If the date of list preparation, data locking,
or report preparation falls on a non-working day, the action shall be performed
on the next working day.
19. For monthly SI beneficiaries requesting update
or supplement of identity information according to the citizen ID card under
Article 19, the updated information shall be consistent with the citizen ID
card data and shall not be used as the basis to re-adjust already settled SI
benefits.
Article 4. Delegation of power
to settle claims and prepare benefit payment list; pay and manage beneficiaries
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1.1. Provincial SSAs
1.1.1. Claim settlement
a) Settle claims for SI benefits for employees of
employer by delegation of power in premium collection management or their
families; settle claims for maternity benefits for voluntary SI participants;
settle claims for voluntary OA and OD insurance benefits for employees without
contracts who are participating in voluntary OA and OD insurance in communes
directly managed by the provincial SSA by hierarchy.
b) Settle claims for SI benefits for employees or
their families, who submit application at the provincial SSA, including:
b1) Maternity benefits for employees who terminate
employment/working contracts or quit before childbirth or adopting a child
under 06 months in surrogate pregnancy cases; persons with voluntary SI payment
period or the total compulsory and voluntary SI payment period of at least 06
months within 12 months before birth who are currently not participating in
voluntary SI.
b2) OA/OD benefits for employees who quit and apply
for first-time OA/OD benefits; employees who have received lump-sum OA/OD
allowances and are applying for OA/OD benefits due to recurring injury or
illness.
b3) Lump-sum SI benefits.
b4) Pension for voluntary SI participants or those
preserving SI payment periods (including those with written confirmation from
SSAs waiting to meet retirement age conditions as regulated by Decree No. 12/CP
dated 26/01/1995, which is amended by Decree No. 01/2003/ND-CP dated
09/01/2003, or commune-level cadres under Decree No. 09/1998/ND-CP dated
23/01/1998 with waiting decisions or certificates to meet retirement age for
monthly allowance of SSAs).
b5) Survivorship benefits for families of voluntary
SI participants, those preserving SI payment periods; employees under
compulsory SI who died and whose employers have confirmed SI participation
period (closed books) submitting applications in person (except deaths due to
OA/OD).
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c) Settle claims for SI benefits for those
currently receiving monthly SI or who have their monthly SI benefits
suspended/terminated; families of those currently receiving monthly SI or
having their monthly SI suspended who died managed and paid by provincial SSAs,
including: survivorship benefits; lump-sum benefits for monthly SI
beneficiaries who go abroad for permanent residence; relocation of
beneficiaries; adjustment, suspension, continuation, cancellation, termination,
or cessation of monthly survivorship allowance for those aged 80 or over who
die.
d) Adjust or cancel SI benefit decisions for
persons who have received benefits settled by the provincial SSAs or their
subordinate SSAs at grassroots level, including: Sickness, maternity; lump-sum
SI; lump-sum OA/OD allowance; lump-sum survivorship allowance. dd) Pay monthly
allowances under Decision No. 613/QD-TTg for persons who ceased to receive
monthly incapacity allowance, issued by the provincial SSA.
1.1.2. Preparation of benefit payment list
a) Prepare payment lists for monthly SI,
unemployment benefits, vocational training subsidies; lists of beneficiaries of
training subsidies; lists subsidies on OA/OD risk prevention and sharing within
the province; payment lists for sickness, maternity, and convalescence
benefits.
b) Prepare lump-sum SI payment lists settled by the
provincial SSAs; prepare list of payments of lump-sum OA/OD benefits and
lump-sum survivorship benefits in cash for beneficiaries relocated from other
provincial or grassroots SSAs.
1.2. Grassroots SSAs
1.2.1. Settle claims for SI benefits for employees
or their families prescribed in sub point 1.1.1, point 1.1, clause 1 of this
Article (settlement of adjustment and cancellation of the enjoyment decision
shall only implemented in cases settled by grassroots SSAs; Settlement of
claims for monthly allowances under Decision No. 613/QD-TTg for persons whose
incapacity allowances are suspended shall decided by superior provincial SSAs
of the grassroots SSAs).
1.2.2. Prepare lump-sum SI payment lists settled by
the grassroots SSAs; prepare list of payments of lump-sum OA/OD benefits and
lump-sum survivorship benefits in cash for beneficiaries relocated from other
provincial or grassroots SSAs; lists of beneficiaries of training subsidies;
payment lists for sickness, maternity, and convalescence benefits.
2. Delegation of power to pay and manage
beneficiaries
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2.1.1. Organize payment of monthly SI benefits via
personal bank accounts, lump-sum SI benefits together with monthly SI benefits
via personal accounts; sickness, maternity, and convalescence benefits by
settlement hierarchy; payment of vocational training subsidies, training
subsidies; subsidies on career change of workers who return to work after
OAs/ODs, subsidies on examination and treatment of ODs, subsidies on work
capacity restoration, subsidies on occupational health and safety training,
subsidies on re-investigation of OAs/ODs, MA charges; payment of lump-sum SI
benefits at the provincial SSAs; payment of unemployment benefits through
personal accounts for employees.
2.1.2. Manage beneficiaries across the entire
province and communes directly managed by the provincial SSAs by hierarchy.
2.1.3. Sign authorization contracts with authorized
benefit payers:
a) Pay monthly SI benefits in cash; attached
lump-sum SI benefits in cash; unemployment benefits in cash.
b) Manage monthly beneficiaries (both person
receiving benefits in cash and via personal account); report beneficiary
reductions as prescribed.
c) Manage and store List of payments in cash,
authorization documents, and signed receipt slips by beneficiaries handled by
authorized benefit payers according to the law.
2.2. Grassroots SSAs
a) Organize payment of sickness, maternity, and
convalescence benefits by settlement hierarchy; pay training subsidies; pay
lump-sum SI benefits at grassroots SSAs.
b) Manage monthly beneficiaries in communes
directly managed by grassroots SSAs by hierarchy.
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PROCEDURES FOR SETTLING
CLAIMS AND PAYING SICKNESS, MATERNITY, CONVALESCENCE BENEFITS
Article 5. Claim settlement
SI Policy Departments/Divisions:
1. Receive applications forwarded from the Receipt
and Result Return Division of provincial/grassroots SSA by hierarchy;
applications submitted in accordance with the SI Law, Circular No.
25/2025/TT-BYT dated June 30, 2025, of the Ministry of Health; detailed
components of applications are specified in Clauses 1, 2, 3 of Appendix I.
2. Review and approve the benefit
a) Based on the application for SI benefits as
defined in Clause 1 of this Article, verify the validity of documents of the
application, subjects, and entitlement eligibility requirements as prescribed;
conduct review and cross-check applications with databases as prescribed to
ensure full, accurate, and timely claim settlement for employees.
b) For the settlement of claims for of sickness,
maternity, and convalescence benefits after retirement, survivorship, or
lump-sum SI benefits have been provided, if the employee meets the eligibility
requirements, cooperate with the Premium Collection Management Division
Department/Division in restoring the participation period in SI which is used
as the ground for settlement of claims for of sickness, maternity, and
convalescence benefits. After settlement, the SI Policy Department/Division
must submit the results on the TST software to automatically lock the SI and UI
participation process for those who have received lump-sum SI benefits,
retirement, or survivorship benefits.
c) After reviewing and cross-checking applications
and data to ensure compliance as prescribed, perform benefit approval on the
TCS software.
Based on List following Form No. 01B-HSB prepared
by the employer, and official documents from competent authorities regarding
revocation of sickness, maternity, and convalescence benefits, SSAs shall
review data to consider and issue revocation decisions (Form No. 01C-HSB) for
cases of benefit receipt against the law.
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Based on settlement data, prepare and submit the
following lists and decisions for leadership approval, digital signature, which
shall then be forwarded to relevant Departments/Divisions via TCS software:
a) Lists following Form No. C70a-HSB, C70b-HSB,
which shall be prepared and forwarded to the Finance and Accounting
Departments/Divisions immediately after benefit approval.
b) Recovery decision following Form No. 01C-HSB.
c) Daily, based on revocation decisions and benefit
payment data via personal accounts from the KTTT Software, prepare and forward
the Revocation list following Form No. 27A-HSB and Non-claimed List Form No.
27B-HSB to the Finance and Accounting Departments/Divisions.
d) Monthly, prepare and forward the List of persons
only participating in HI whose premiums paid by Social Security organizations
(Form No. D03-TS issued with Decision No. 490/QD-BHXH) for those receiving
sickness or maternity benefits of 14 days or more during the month to the
Premium Collection Management Departments/Divisions for HI card issuance.
dd) Forward the Receipt and Result Return Division
of provincial/grassroots SSA in accordance with regulations on archives for
result delivery by methods registered by employees or employers (including
Lists following Form No. C70a-HSB, C70b-HSB, related dossiers (if any)) or send
revocation decision (Form No. 01C-HSB) to employees and employers.
4. Lock data and prepare report:
4.1. SI Policy Divisions: On the 5th of each month,
lock data and prepare and submit reports following Forms No. 02A-HSB and 20-HSB
of the previous month by hierarchy for leadership approval, digital signature
for archive on the system.
4.2. SI Policy Departments
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b) On the 6th of each month, lock data and prepare
and submit consolidated reports of the whole province following Forms No.
02B-HSB and 20-HSB of the previous month for leadership approval, digital
signature for archive on the system.
4.3. Immediately after reports (Forms No. 02B-HSB,
20-HSB) of the whole province are digitally signed, the software system shall
automatically update and consolidate national data following Forms No. 02C-HSB
and 20-HSB.
5. Settlement deadlines
5.1. For employers’ applications: Within 06 working
days from the date of receiving a complete application as prescribed.
5.2. For employees or their families' applications:
Within 03 working days from the date of receiving a complete application as
prescribed.
Article 6. Benefit payment
1. Receipt of benefit payment dossiers
Finance and Accounting Departments/Divisions shall
receive data on the KTTT software, Lists following Form No. C70a-HSB, Form No.
C70b-HSB; Lists following Form No. 27A-HSB, Form No. 27B-HSB signed by the SI
Policy Departments/Divisions on TCS system; receive Notice on results of SI,
HI, UI, OD/OD insurance payment (Form No. C12-TS issued with Decision No.
490/QD-BHXH) digitally signed by the Premium Collection Management Departments/Divisions
on the TST Software.
2. Fund transfer
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b) Finance and Accounting Departments/Divisions
shall: Based on the amount for beneficiaries without personal bank accounts in
the Lists following Form No. C70a-HSB digitally signed and forwarded from the
SI Policy Departments/Divisions on the KTTT software, transfer funds to
employers for timely payment to employees.
Fund transfers are conducted via e-payment orders
on the business software.
3. Benefit payment
3.1. Via personal bank accounts
a) SSAs shall pay benefits to employees/their
families via their personal bank accounts.
Cases of payment via electronic payment orders
shall follow regulations in Clause 16 of Article 3.
b) Finance and Accounting Departments/Divisions
shall
Based on Lists following Form No. C70a-HSB, Form
No. C70b-HSB digitally signed and forwarded from TCS to KTTT software, transfer
benefits into employees’ personal bank accounts.
Immediately after that, the VssID application shall
send notifications to each beneficiary informing them of the payment.
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3.2.1. By SSAs
Finance and Accounting Departments/Divisions shall
pay beneficiaries in cash based on Lists following Form No. C70b-HSB and Form
No. 6-CBH; when making payment, verify citizen Ì cards or other ID document
with photo and request beneficiaries to sign the receipt list.
3.2.2. By employers
a) Immediately after SSAs make payment to
employers’ accounts, the VssID application shall notify each beneficiary about
SSAs’ payment to the employers.
b) Finance and Accounting Departments/Divisions
shall
b1) Provide guidance to employers to organize
payment to employees as prescribed: Upon receiving funds from SSAs, notify
employees to collect money; employees must sign the List following Form No.
C70a-HSB upon receipt; provide guide to employers to prepare the List following
Form No. 6-CBH of employees who do not collect payments within 30 days from
receiving funds and promptly submit this list with the unpaid amounts to the
SSAs (Finance and Accounting Departments/Divisions).
b2) Receives Lists following Form No. 6-CBH to
monitor and manage the number of beneficiaries with unclaimed benefits and such
amounts, ensuring all unclaimed funds are returned to the SSAs.
4. Report forms preparation
4.1. Finance and Accounting Departments/Divisions
shall:
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b) Based on data in Notification following Form
C12-TS, monitor recording of collection and payment of HI premiums by
hierarchy.
4.2. Monthly:
a) The Finance and Accounting Division shall prepare
a consolidated report on sickness, maternity, and convalescence benefit
payments according to Form No. 4-CBH managed by grassroots SSAs.
b) The Finance and Accounting Department shall
prepare a consolidated report on these payments according to Form No. 4-CBH for
the whole province.
c) Time to update data on payments of sickness,
maternity, convalescence benefits according to Form No. 4-CBH on the business
software: No later than the 1st day of the following month.
Chapter III
PROCEDURES FOR SETTLING
CLAIMS AND PAYING RETIREMENT BENEFITS; SURVIVORSHIP BENEFITS; MONTHLY
ALLOWANCES UNDER DECISION NO. 613/QD-TTG; MONTHLY ALLOWANCES FOR WORKERS NOT
ELIGIBLE FOR PENSION AND NOT YET ELIGIBLE FOR SOCIAL RETIREMENT BENEFITS;
OCCUPATIONAL ACCIDENT AND OCCUPATIONAL DISEASE BENEFITS
Section I. PROCEDURES FOR
SETTLING CLAIMS AND PREPARE BENEFIT PAYMENT LISTS
Article 7. Responsibilities for
settling claims and preparing benefit payment lists
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Application receipt
Receive applications forwarded from the Receipt and
Result Return Divisions of provincial/grassroots SSAs by hierarchy. Such
applications shall comply with the SI Law, Occupational Safety and Health Law,
Decision No. 613/QD-TTg, and related guiding documents; components of
applications shall be specified in Appendix I.
1.2. Review and cross-check applications and data
a) Based on the applications for social insurance
benefits, verify the validity of components of the applications, subjects, and
eligibility requirements as prescribed; cross-check applications with databases
(data on contributions; premium payment period, salary progression, salary rank
adjustments, promotions, position-based allowances, seniority, regional
allowances, etc for employees paying SI under state salary regimes; job titles
and professions recorded in SI books must match the list of heavy, hazardous or
dangerous jobs extremely heavy, hazardous or dangerous jobs issued by the
Ministry of Labor – War Invalids and Social Affairs (now Ministry of Home
Affairs) or workplaces in areas with regional allowance coefficient 0,7 or
higher...). If there are inconsistencies and payment periods are not yet
confirmed on SI books, return the applications to the Collection Management
Department/Division (using Form No. 21-HSB) to adjust and confirm payment
periods or cooperate to do so, ensuring full, accurate, and timely benefit
settlement for employees.
b) If there are insufficient grounds for
settlement, proactively verify or cooperate with related agencies for
verification.
c) If there is evidence that the conclusion of the
Medical Examination Council on injury, illness, or labor capacity loss is
inappropriate, submit a complaint to the Director of the provincial or
grassroots SSA as prescribed.
1.3. Benefit approval
a) After verifying and cross-checking information
on the system and applications to ensure grounds for clams, eligibility
requirements, beneficiaries in accordance with law, review the applications and
submit for leadership approval, digital signature on the TCS software for SI
benefit decisions, SI payment period records (Form No. 04-HSB if any), related
records (if any) for each case; forward and issue documents per records
management regulations to the Receipt and Result Return Divisions of
provincial/grassroots SSAs for result delivery according to registered receipt
methods.
b) For payment of MA charges: Based on SI benefit
application, check validity of invoices, receipts for MA charges, detailed
inspection reports from MA facilities specifying beneficiaries, eligibility
requirements, charge levels; update payment fees in the benefit decision. If no
payment is made, inform beneficiaries in writing stating reasons. Maximum MA
charge applies in accordance with Circular No. 243/2016/TT-BTC dated November
11, 2016, by the Ministry of Finance on collection level, collection, payment,
management and use of charges for appraisal and issuance of MA certificates. If
the requested charges are lower than those specified in Circular No.
243/2016/TT-BTC dated November 11, 2016, pay the actual requested amount.
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2. Prepare and forward lists
2.1. Prepare and forward list of payment of
benefits, lump-sum SI benefits
2.1.1. Responsibilities of the SI policy Divisions
a) Daily, based on data on settled lump-sum SI
benefits; Notifications of relocation of beneficiaries of OA/OD benefits, funeral
allowance, lump-sum survivorship benefits paid in cash, prepare payment lists
for lump-sum SI benefits (Form No. C97-HSB) by hierarchy, including payment via
personal accounts or direct cash payments; submit them for leadership approval,
digital signature, and forward them to Finance - Accounting Department/Division
via TCS software.
b) Daily, based on data on adjustment or
termination of lump-sum SI benefits, prepare a List following Form No. 27A-HSB,
27B-HSB; submit it for leadership approval, digital signature, and forward it
via TCS software to Finance - Accounting Department/Division via TCS software.
2.1.2. Responsibilities of the SI policy
Departments
Perform those specified in sub point 2.1.1 of point
2.1 of clause 2 of this Article according to management hierarchy.
2.2. Prepare and forward list of payment of monthly
SI
2.2.1. Responsibilities of the SI policy Divisions
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a1) List of reports of reduction in monthly pension
and SI benefits (Forms No. 8-CBH, 8a-CBH), List of people who have not received
monthly pension and SI benefits in cash (Form No. 7a-CBH) forwarded by the
authorized benefit payers; documents from competent state authorities on
monthly SI deductions; data on monthly social insurance payment via personal
accounts from the KTTT software; based on monthly SI settlement data (including
increase or decrease to the benefit level, update on personal information of
beneficiaries according to their Citizen ID cards) in their managed area,
people requesting to receive again after a period of refusal to receive;
relocated SI beneficiaries from other provincial/grassroots SSAs, SI
beneficiaries of the Military SSA, People's Public Security SSA in the month;
data on the monthly payment list; Summary table of payment offices in the area:
Update the increase/decrease in beneficiaries under management including the
remaining payable amount, the amount not to be paid, the amount to be revoked,
which shall then be submitted for leadership approval on TCS software.
a2) Applications (Form No. 14-HSB) from
beneficiaries for changes in locations for receiving monthly SI benefits;
switching payment method from personal account to cash or vice versa; changing
personal bank accounts; updating information per Citizen ID Card; original or
copy of authorization documents from Receipt and Result Return Divisions of
grassroots SSAs (including those forwarded by authorized benefit payers) to
update on the software, which shall the be submitted for leadership approval.
b) Prepare and submit following lists and reports
for leadership approval, digital signature on TCS software and forward them to
departments/divisions:
b1) List following Form No. D03-TS for monthly SI
beneficiaries by hierarchy for settlement and management by benefit type which
shall be forwarded to Collection Management Divisions for HI card issuance;
card terminations for cases of deaths, relocation, or termination of
benefits...
Implementation duration: Prepare and forward them
daily upon occurrence.
b2) List of beneficiary decrease (Form No. 8b-CBH)
for beneficiaries paid via personal accounts which shall be forwarded to SI
Policy Departments.
Implementation duration: Prepare and forward them
daily upon occurrence.
b3) Lists following Forms No. 27A-HSB, 27B-HSB for
beneficiaries paid in cash which shall be forwarded to Finance - Accounting
Divisions; lists following Forms No. 27A-HSB, 27B-HSB for beneficiaries
receiving monthly SI via personal accounts, which shall be forwarded to
SI Policy Departments and Finance - Accounting Departments.
Grounds for list preparation: Database on
adjustments, cancellations, suspensions of benefit provision, and data updates
on benefit reductions or refusals in the software for beneficiaries under
management.
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2.2.2. Responsibilities of SI Policy Departments:
Perform as specified in sub point 2.2.1 of point
2.1 of clause 2 of this article by hierarchy for settlement and management, and
based on (i) lists and data settled and updated by grassroots SSAs in
accordance with sub point 2.2.1 of point 2.1 of clause 2 of this article; (ii)
lists of unclaimed pensions and monthly SI benefits (Form No. 7a-ATM) forwarded
from Finance - Accounting Departments for payments via personal accounts;
monthly payment lists; payment data for monthly beneficiaries via personal
accounts from KTTT software, prepare and submit for leadership approval,
digital signature on TCS software the following lists and reports, and forward
them via the system to authorized benefit payers:
a) List of payments of monthly pension and SI
benefits (Form No. C72a-HSB) including any lump-sum allowances on the entire
province for payment via personal accounts or in cash.
b) List following Form No. D03-TS for monthly SI
beneficiaries by hierarchy for settlement and management by benefit type for HI
card issuance; card terminations for cases of deaths, relocation, suspension,
termination of benefits...
Implementation time: Prepare and forward them daily
upon occurrence.
c) List of beneficiary decrease (Form No. 8c-CBH)
in the entire province for beneficiaries paid via personal accounts.
d) List of monthly pension and SI benefit
recipients via personal accounts in the province (Form No. 01-ATM).
dd) Based on data on adjustments, cancellations,
suspensions, termination, and benefit reductions updates in the software for
beneficiaries under management hierarchy, prepare Lists following Form No.
27A-HSB, 27B-HSB.
e) Preparation time:
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e2) On the last working day of the month, prepare
additional Lists following Form No. C72a-HSB and 01-ATM for beneficiaries
receiving benefits from the 28th to the last day of the month.
e3) Directors of Provincial SSAs may decide to
prepare additional List following Form No. C72a-HSB on the 15th of each month
or the nearest payment period to ensure timely monthly SI payments for newly
arising beneficiaries in the payment month.
Immediately after preparing List C72a-HSB, the
VssID system shall automatically send SMS notifications to newly arising
beneficiaries or relocated beneficiaries about the time and place of monthly SI
payment.
g) Forward time:
g1) Lists following Form No. C72a-HSB, 01-ATM:
forward them immediately on the day of preparation.
g2) Lists 8c-CBH: transfer them immediately upon
occurrence.
g3) Lists following Form No. 27A-HSB, 27B-HSB: last
working day of the month.
h) Forward to:
h1) Finance - Accounting Departments: Lists
following Forms No. C72a-HSB, 8c-CBH, 27A-HSB, 27B-HSB.
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h3) Provincial authorized benefit payers: Lists Form
No. 01-ATM for beneficiary management.
3. Lock data and prepare report:
3.1. SI Policy Divisions:
a) On the 5th of each month, lock data and prepare
and submit reports following Form No. 20-HSB of the previous month by hierarchy
for leadership approval, digital signature for archive on the system.
b) On the 5th of July and January annually, or upon
urgent requests, prepare and submit report for the first six months and the
report for the previous year or ad hoc report using Form No. 22-HSB by
hierarchy for leadership approval, digital signature for archive on the system.
3.2. SI Policy Departments
a) On the 5th of each month, and on July 5 and
January 5 annually, lock data and prepare reports as specified in Point 3.1 of
clause 3 of this Article by hierarchy.
b) On the 6th of each month, and on July 6 and
January 6 annually, lock data and prepare and submit consolidated report for
the entire province as per Point 3.1 of Clause 3 of this Article for leadership
approval, digital signature for archive on the system.
3.3. Immediately after consolidated reports (Forms
No. 02B-HSB, 20-HSB) of the whole province are digitally signed, the software
system shall automatically update nationwide consolidated reports (Forms No.
17-HSB, 20-HSB, 22-HSB).
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SI Policy Departments/Divisions:
1. Receive applications forwarded from the Receipt
and Result Return Department of provincial/grassroots SSA by hierarchy;
detailed components of applications are specified in Clause 4 of Appendix I.
2. Review and cross-check records and data
prescribed in point 1.2 of Clause 1 of Article 7;
3. Approve benefits as prescribed in Point 1.3 of
Clause 1 of Article 7.
Approve and digitally sign: Decision on provision
of monthly retirement benefits (Form No. 07A-HSB) or Decision on provision of
monthly allowances for cadres working at communes, wards, or commune-level
towns (Form No. 07C-HSB); social insurance payment period record (Form No.
04-HSB).
4. Prepare and forward monthly SI payment lists as
prescribed in Point 2.2 of Clause 2 of Article 7.
5. Lock data and prepare reports as prescribed in
Points 3.1 and 3.2 of Clause 3 of Article 7 by hierarchy.
6. Settlement deadline: Within 12 working days from
the date the SSA receives a complete application as prescribed.
Article 9. Procedure for
settling claims for lump-sum SI benefits; lump-sum allowances for beneficiaries
of monthly SI who no longer stay in Vietnam
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1. Receive applications forwarded from the Receipt
and Result Return Department of provincial/grassroots SSA by hierarchy;
detailed components of applications are specified in Clauses 5, 6 of Appendix
I.
2. Review and cross-check applications and data as
prescribed in Point 1.2 of Clause 1 of Article 7; simultaneously verify premium
collection data and benefit settlement data to confirm eligibility requirements
in accordance with law. If, during the review, there are remaining payment
periods at other places or overlapping payment periods with other SI books
over which lump-sum SI benefits have been provided, forward applications to
Collection Management Departments/Divisions for verification or cooperation
with the collecting SSAs in completing SI payment process and finalizing SI
books before settling benefits.
3. Approve benefits as prescribed in Point 1.3 of
Clause 1 of Article 7.
Approve and digitally sign: Decision on provision
of lump-sum SI benefits (Form No. 07B-HSB) or Decision on provision of lump-sum
allowances (Form No. 07D-HSB) SI payment period record (Form No. 04-HSB for
case applying for lump-sum SI benefits).
4. Prepare and forward lump-sum SI payment lists as
prescribed in Point 2.1 of Clause 2 of Article 7.
5. Lock data and prepare reports as prescribed in
Points 3.1 and 3.2 of Clause 3 of Article 7 by hierarchy.
6. Settlement deadlines: Within 05 working days
from the day the SSA receives a complete application as prescribed.
Article 10. Procedures for
settling claims for survivorship benefits
SI Policy Departments/Divisions:
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2. Review and cross-check records and data
prescribed in point 1.2 of Clause 1 of Article 7, and:
a) Check SI benefit settlement data to confirm that
funeral allowance has been provided via the administrative interconnection
procedure "Death Declaration Registration - Household Registration
Termination - Funeral Allowance" on the National Public Service Portal.
b) If the deceased was receiving monthly SI
benefits managed and paid by another provincial/grassroots SSA, only settle
claims after that SSA has reported beneficiary decrease on the system. If not
yet reported, cooperate with that SSA to perform decrease reporting as
prescribed to timely settlement of claims.
c) If the deceased still has unclaimed monthly SI
benefits or amounts to be revoked but not yet done, contact and provide guide
to his/her family to perform procedures to have these amount retrospectively
paid or revoked.
d) If the funeral allowance recipient and the
family member receiving survivorship benefits are not the same person, the SSA
where the funeral allowance application is received shall settle claims for
funeral allowance for the family member arranging the funeral and settle claims
for lump-sum survivorship allowance for the family member authorized to receive
it, or settle claims for monthly survivorship allowance for eligible family members
regardless of residence location or benefit type.
dd) If the funeral arranger has received funeral
allowance via the interconnection administrative procedure on the National
Public Service Portal, settle claims for lump-sum survivorship allowance for
the authorized family member or monthly survivorship allowance for eligible
family members according to the principles stated in Point d of Clause 2 of
this Article.
3. Approve benefits as prescribed in Point 1.3 of
Clause 1 of Article 7
Approve and digitally sign: Decision on provision
of funeral allowance (Forms No. 08A-HSB or 08B-HSB); Decision on provision of
monthly survivorship allowances (Form No.08C-HSB); Decision on provision of
lump-sum survivorship allowances (Form No.08D-HSB or 08E-HSB); SI payment
period record (Form No. 04-HSB corresponding to each case (for deceased persons
receiving or suspended from receiving monthly SI benefits, Form No. 04-HSB
shall not be exported).
4. Prepare and forward payment lists for lump-sum
or monthly SI benefits as prescribed in Clause 2 of Article 7.
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6. Settlement deadlines: Within 08 working days
from the day the SSA receives a complete application as prescribed.
Article 11. Procedures for
settling claims for monthly allowances under Decision No. 613/QD-TTg
1. Receipt and Result Return Department of
provincial/grassroots SSAs
Receive applications for settling claims for
monthly allowances under Decision No. 613/QD-TTg to forward them to SI Policy
Departments/Divisions by hierarchy. Such applications shall consist of:
1.1. Monthly allowances
a) Application form for settling claims for monthly
allowances using Form No. 14-HSB.
b) If a person subject to imprisonment without
probation, a person declared missing by the court has returned; or a person who
emigrated has returned to legally reside, an additional copy of the Certificate
of Completion of Imprisonment Sentence, or a copy of the Court’s Decision declaring
missing person returned, or a copy of the Decision on legal repatriation must
be provided.
c) The application stored by the SSA (if the
grassroots SSA does not have the application, a written request must be made to
the provincial SSA for a copy), including:
c1) Decision of the agency or unit on termination
due to RWC;
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c3) MA records (except cases of termination of employment
contract due to RWC under Resolution 16-HDBT dated February 8, 1982);
c4) Decision or Notice on termination of monthly
incapacity allowances.
- In cases where the original extract of RWC
dossier from the Ministry of Labor, War Invalids and Social Affairs is
available, use such document instead of the above documents.
- If the incapacity allowance applications have not
yet been handed over from the Department of Labor, War Invalids and Social
Affairs (now Department of Home Affairs), cooperate in handover, receipt, and
management as a basis for settlement.
- If the managed incapacity allowance application
is missing or incomplete, notify the applicant to provide the application kept
by him/her (original or valid copies); if the applicant cannot provide the
required documents, submit a written request to VSS (Archives Center) for a
copy. If both the applicant and VSS lack the application or such application is
incomplete, notify the applicant to contact the former agency/unit at the time
of termination of employment contract to request the application stored there
(original or valid copy).
1.2. For funeral allowances of persons eligible for
monthly allowance under Decision No. 613/QD-TTg with unsettled who died between
July 1, 2010 and before January 1, 2016:
a) Application form for settling claims for funeral
allowances for funeral organizer using Form No. 14-HSB.
a) A copy of the death certificate, copy of the
death declaration or copy of the court’s declaration of death or original confirmation
issued by the People’s Committee of the commune/ward/commune-level town where
the burial took place.
c) If the person eligible for monthly allowance
under Decision No. 613/QD-TTg that has not been settled died, provide addition
of: copy of Certificate of Completion of Imprisonment Sentence (for those
subject to imprisonment without probation), or copy of Court’s Decision
declaring missing person returned, or copy of Decision on legal repatriation.
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1.2. For lump-sum survivorship allowances of
persons eligible for monthly allowance under Decision No. 613/QD-TTg with
unsettled who died from January 1, 2016 onwards:
a) A copy of the death certificate, extract of the
death declaration or copy of the death notification or copy of the court’s
declaration of death in effect.
b) The family member’s declaration form using the
Form No. 09-HSB.
c) If the person eligible for monthly allowance
under Decision No. 613/QD-TTg that has not been settled died, provide addition
of: copy of Certificate of Completion of Imprisonment Sentence (for those
subject to imprisonment without probation), or copy of Court’s Decision
declaring missing person returned, or copy of Decision on legal repatriation.
d) Based on the family member’s declaration form,
perform as prescribed in sub point c of point 1.1 of clause 1 of this Article.
2. SI Policy Departments/Divisions
2.1. Receive applications forwarded from the
Receipt and Result Return Department of provincial/grassroots SSA as prescribed
in clause 1 of this Article.
2.2. Review and cross-check records and data
prescribed in point 1.2 of Clause 1 of Article 7;
a) If the incapacity allowance application lacks a
decision on termination of benefit, use payment lists, books for tracking
terminated beneficiaries, books for tracking allowance termination decisions,
and RWC dossiers to identify beneficiaries whose monthly incapacity allowances
are terminated; if there are sufficient grounds, prepare a Submission Form
attached to the application for settlement; the submission form after
settlement will be stored with the monthly allowance application.
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c) Check SI benefit settlement data to confirm that
funeral allowance has been provided via the administrative interconnection
procedure "Death Declaration Registration - Household Registration
Termination - Funeral Allowance" on the National Public Service Portal to
avoid duplicate funeral allowance payment.
d) If the funeral allowance recipient and family
member receiving survivorship allowance are not the same person, process as
specified in Point d of Clause 2 of Article 10.
dd) If persons eligible for monthly allowance that
has not been settled died from July 01, 2010 onwards, settle claims and pay
monthly allowance until the month of death; then settle claims for funeral and
survivorship benefits as prescribed.
3. Approve benefits as prescribed in Point 1.3 of
Clause 1 of Article 7
Approve and digitally sign: Decision on provision
of monthly allowance (Forms No. 7G-HSB) for eligible subjects ; Decision on
provision of funeral allowances (Form No.8G-HSB) for cases where persons
eligible for monthly allowance that has not been settled died from July 01,
2010 onwards; Decision on provision of lump-sum survivorship allowances (Form
No.08E-HSB) corresponding to each case.
4. Prepare and forward payment lists for lump-sum
or monthly SI benefits as prescribed in Clause 2 of Article 7.
5. Lock data and prepare reports as prescribed in
Points 3.1 and 3.2 of Clause 3 of Article 7 by hierarchy.
6. Settlement deadlines: Within 15 working days
from the day the SSA receives a complete application as prescribed.
Article 12. Procedure for
settling claims for OA/OD benefits; preparing payment lists for subsidies on
career change of workers who return to work after OAs/ODs, subsidies on OA/OD
risk prevention and sharing, subsidies on re-investigation of OAs/ODs
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SI Policy Departments/Divisions:
1.1. Receive applications forwarded from the
Receipt and Result Return Department of provincial/grassroots SSA by hierarchy;
detailed components of applications are specified in points 8.1 to 8.9 of
Clause 8 of Appendix I..
1.2. Review and cross-check applications and data
as prescribed in Point 1.2 of Clause 1 of Article 7; simultaneously verify
employees’ SI payment periods and salary in the month of OA; in cases of
multiple SI books, forward them back to Collection Management
Departments/Divisions to consolidate payment periods ensuring one SI number and
one SI payment period per employee; if the employee working under multiple
contracts, verify the salary used for calculation of allowance ensuring
compliance with the law.
1.3. Approve benefits as prescribed in Point 1.3 of
Clause 1 of Article 7
Approve and digitally sign: Decision on provision
of monthly OA allowance (Form No. 03A-HSB) or lump-sum allowance (Form No.
03B-HSB); Decision on provision of monthly OD allowance (Form No. 03C-HSB) or
lump-sum allowance (Form No. 03D-HSB); Decision on provision of monthly OA
allowance (Form No. 03E-HSB) or lump-sum allowance (Form No. 03G-HSB) due to
relapse; Decide on monthly OD allowance (Form No. 03H-HSB) or lump-sum
allowance (Form No. 03K-HSB) due to relapse; Decision on provision of monthly
OA/OD allowance (Form No. 03M-HSB) or lump-sum allowance (Form No. 03N-HSB) based
on combined assessment of RWC; Decision on allocation of funds for purchasing
DLA&ODs (Form No. 03P-HSB); Decision on voluntary claims of OA allowance
(Form No. 03Q-HSB); Decision on voluntary claims of OA allowance due to relapse
(Form No. 03T-HSB); Decision on voluntary claim of survivorship allowance due
to OA (Form No. 03S-HSB); SI payment period record (Form No. 04-HSB)
corresponding to each case.
1.4. Prepare and forward payment lists for lump-sum
or monthly SI benefits as prescribed in Clause 2 of Article 7.
1.5. For payment/grant of funds for daily living
aids (DLAs)
a) For new cases: Based on the application and aid
type, determine amount and issue Decision on allocation of DLAs (Form No.
03P-HSB).
b) For cases already allocated funds but not yet
included in payment lists: Based on the Decision on allocation of DLAs (Form
No. 03P-HSB) of employees or application, duration, type, invoices, receipts
when beneficiary requests payment, prepare Approval List of beneficiaries not
yet in centralized data for updating in TCS software (Form No. 31-HSB); submit
for Director’s approval.
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- Prepare a list using Form No. C97-HSB for
beneficiaries granted lump-sum funds or who started receiving DLAs before
January 01, 2007 (including beneficiaries receiving funds in lump sums and in
installments).
- Prepare a List following Form No. C72a-HSB for
beneficiaries granted funds for DLAs periodically (the software shall
automatically update the periodic amounts)
1.6. Settlement deadlines: Within 06 working days
from the day the SSA receives a complete application as prescribed.
2. Preparation of payment lists for subsidies on
career change of workers who return to work after OAs/ODs, subsidies on OA/OD
risk prevention and sharing, subsidies on re-investigation of OAs/ODs
SI Policy Departments
2.1. Receive applications forwarded from the
Receipt and Result Return Department of provincial/grassroots SSA by hierarchy;
detailed components of applications are specified in points 8.10 and 8.11 of
Clause 8 of Appendix I.
2.2. Prepare lists of subsidies on career change of
workers who return to work after OAs/ODs, subsidies on examination and
treatment of ODs, subsidies on work capacity restoration, subsidies on
occupational safety training.
a) Based on received dossiers, review and
cross-check applications components as prescribed.
b) Access the system to update info, verify
personal data, SI payment period, number of times subsidies granted for each
person; if everything satisfies requirements and complies with the law, prepare
and submit a List following Form No. C90-HSB for leadership approval, digital
signature and forward it via TCS software to Finance and Accounting Department.
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d) Settlement deadlines: Within 04 working days
from the date of receiving a complete application as prescribed.
2.3. Regarding advance payment and final statement
of subsidies on reinvestigation of OAs/ODs:
2.3.1. Preparation of advance applications
a) Receive plans and budget estimates for
reinvestigation of OAs/ODs from the Department of Home Affairs and Department
of Health forwarded from the Receipt and Result Return Department of provincial
SSA; review and cross-check application components as prescribed.
b) After reviewing and comparing the information on
the application to ensure its compliance with regulations, prepare a list of
advance payments following Form No. C19a-HSB to make an advance up to 80% of
the estimated cost of re-investigation within 02 working days; submit it to the
leader for approval, digital signature, and forward it via TCS software to the
Finance and Accounting Department.
2.3.2. Preparation of final statement list
a) Receive plans and budget estimates for
reinvestigation of OAs/ODs forwarded from the Receipt and Result Return
Department of provincial SSA; final statement dossier, and state-regulated
expense norms; review and cross-check application components as prescribed.
b) After reviewing and comparing the information on
the application to ensure its compliance with regulations, prepare a final
statement list following Form No. C19b-HSB; submit it to the leader for
approval, digital signature, and forward it via TCS software to the Finance and
Accounting Department.
c) Settlement deadlines: Within 05 working days
from the date of receiving an application.
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3. Lock data and prepare report:
3.1. SI Policy Divisions:
- Perform those specified in point 3.1 of clause 3
of Article 7 according to hierarchy.
- On the 5th of each month, lock data and prepare
and submit reports following Form No. 14a-HSB of the previous month by
hierarchy for leadership approval, digital signature for archive on the system.
3.2. SI Policy Departments
a) Perform those specified in point 3.2 of clause 3
of Article 7 according to hierarchy.
b) On the 5th of each month, lock data and prepare
and submit reports following Form No. 14a-HSB of the previous month by
hierarchy for leadership approval, digital signature for archive on the system.
c) On the 6th of each month, lock data and prepare
and submit reports following Form No. 14a-HSB of the previous month for the
whole province for leadership approval, digital signature for archive on the
system.
d) Before December 15 annually, prepare a report
following Form No. 14 attached to Decree No. 88/2020/ND-CP dated July 28, 2020
of the Government elaborating the Law on Occupational Safety and Hygiene on
mandatory OA/OD insurance from December of the previous year to November of the
reporting year to promptly report to the Provincial People’s Committee,
Department of Home Affairs, and VSS.
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Article 13. Settlement of
claims for benefits for workers who are not eligible for pension and not old
enough to receive social retirement benefits
SI Policy Departments/Divisions:
1. Receive applications forwarded from the Receipt
and Result Return Department of provincial/grassroots SSA by hierarchy;
detailed components of applications are specified in Clause 7 of Appendix I.
2. Review and cross-check applications and data as
prescribed in Point 1.2 of Clause 1 of Article 7; simultaneously review and
determine eligibility in accordance with law such as SI payment period, age for
social retirement entitlement as regulated, ensuring the employee is not
receiving other monthly SI benefits, etc.
3. Approve benefits as prescribed in Point 1.3 of
Clause 1 of Article 7
3.1. Approve and digitally sign: Decision on
provision of monthly allowance (Form No.07E-HSB); Decision on provision of
funeral allowances (Form No.08B-HSB); Decision on provision of lump-sum
allowances (Form No. 08E-HSB); SI payment period record (Form No. 04-HSB) (if
any) corresponding to each case.
3.2. In cases where the total amount calculated
based on SI payment period duration and grounds is insufficient for the
employee to receive monthly allowance until reaching age eligible for the
social retirement, if the employee wishes to make a lump-sum payment of SI for
the remaining period to receive the allowance until reaching his/her retirement
age, determine the payable amount; prepare a Notification following Form
No. 35-HSB; submit it to the leader for approval, digital signature, and
forward it to the Receipt and Result Return Department of provincial/grassroots
SSA which shall then be sent to the employee; simultaneously send Notification
following Form No. 35-HSB to the Collection Management Department and Finance -
Accounting Department for monitoring and accounting of amounts receivable and
collected as prescribed.
After the employee has paid a lump-sum amount for
the remaining period to receive monthly allowance until reaching retirement
age, approve benefit as prescribed.
Approve and digitally sign: Decision on adjustment
(Form 06A-HSB); SI payment period record (Form No. 04-HSB).
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5. Lock data and prepare report:
5.1. SI Policy Divisions:
a) Perform those specified in point 3.1 of clause 3
of Article 7 according to hierarchy.
b) On the 5th of each month, lock data and prepare
and submit report following Form No. 36-HSBof the previous month by hierarchy
for digital signature for archive on the system.
5.2. SI Policy Departments
a) Perform those specified in point 3.2 of clause 3
of Article 7 according to hierarchy.
b) On the 5th of each month, lock data and prepare
and submit report following Form No. 36-HSBof the previous month by hierarchy
for digital signature for archive on the system.
c) On the 6th of each month, lock data and prepare
and submit reports following Form No. 39-HSB of the previous month for the
whole province for leadership approval, digital signature for archive on the
system.
5.3. Immediately after reports (Form No. 39-HSB) of
the whole province are digitally signed, the software system shall
automatically update and consolidate nationwide data following Form No. 39-HSB.
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In cases where the employee makes lump-sum payment
of SI for the remaining period to receive allowance until reaching retirement
age: Within 05 working days from the date the employee fully pays such amount
to the SSA.
Article 14. Procedure for
settling adjustment, suspension, continuation, cancellation, termination, or
cessation of monthly survivorship allowance for those aged 80 or over who die
SI Policy Departments/Divisions:
1. Receive applications forwarded from the Receipt
and Result Return Department of provincial/grassroots SSA by hierarchy; such
applications include:
1.1. Cases of adjustment, suspension, cancellation,
termination, or continuation of SI benefits
a) Application form following Form No. 14-HSB if
applicant is the beneficiary.
b) Records and documents serving as the basis for
settlement in accordance with Clauses 9, 10, 11, Appendix I and related records
provided by organizations or individuals.
1.2. For cases of cessation of monthly survivorship
allowance for those aged 80 or over who die, the application includes: a) A
copy of the death certificate, extract of the death declaration or copy of the
death notification or copy of the court’s declaration of death
2. Receive adjustment data and records from the
Collection Management Departments/Divisions related to premium collection data.
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a) If the monthly survivorship allowance
beneficiary aged 80 or older has died and there are months of unclaimed monthly
allowances or overpaid amounts in the month in which the beneficiary dies,
provide guidance to his/her family to carry out procedures to claim the unpaid
amounts or revoke unduly paid amounts.
b) If a beneficiary resides in different area from
that where the adjustment or cancellation of SI benefit decisions are executed
as prescribed in subsection d of sub point 1.1.1 of Point 1.1 of Clause 1 of
Article 4 (including cancellation of previously issued decision on cancellation
of provision of SI benefit), the SSA where the beneficiary resides shall
cooperate and assist the SSA performing the adjustment or cancellation in
revoking unduly paid amounts (if any) and transfer it into the SI fund.
c) For monthly SI benefit applications previously
settled by other SSAs, when reviewing to adjust, cancel, suspend, continue, or terminate
benefits, if verification is necessary, issue a written request to the SSA
which originally handled the case. Upon receiving the request, the original
authority must verify and respond in writing within 05 working days (from the
date of receipt of the request). Based on records and opinions from the
original authority (if any), perform adjustment, cancellation, suspension,
continuation or termination as prescribed.
d) For petitions from authorities in charge of
inspection, audit, if, when reviewing applications for adjustment,
cancellation, suspension, continuation, or termination, there are insufficient
grounds to proceed, report in writing to those authorities explaining
non-implementation in cases lacking sufficient grounds.
dd) Adjustment or cancellation of SI benefit
provision decisions for employees of the Ministry of National Defense or
Ministry of Public Security is performed by Military SSA or People's Police
SSA; simultaneously transfer adjustment or cancellation applications to the
provincial SSA currently making the benefit payment for management and payment
(except for adjustments due to change in reference level).
e) If there are grounds to determine the SI benefit
provision is not compliant with the law under Clauses 1 and 2 of Article 75 of
the SI Law, cooperate with relevant agencies in verifying and providing written
conclusions about non-compliant benefit provision as the basis for issuing
decisions to cancel, suspend, or terminate benefits.
g) For monthly SI benefit applications previously
settled by other central authorities and handed over to SSAs for management and
payment, any adjustment or termination must be based on decisions and
conclusions of competent state authorities.
h) General adjustment of pension and SI benefit
levels for subjects whose claims for SI benefits have been settled according to
policy shall be carried out in accordance with guiding documents issued at the
time of policy implementation.
4. Approve benefits as prescribed in Point 1.3 of
Clause 1 of Article 7
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- Update amounts to be retrospectively paid on the
TCS software to include in payment lists for cases where adjustment decisions
result in having amounts to retrospectively paid; update information about
revocation on TCS software for cases where adjustment, cancellation, or
termination decisions result in having amounts to be revoked.
5. Prepare and forward benefit payment list: Based
on adjustment, cancellation, suspension, continuation, or termination decisions
issued by SSAs and decisions of competent state agencies, prepare payment lists
as prescribed in Clause 2 of Article 7.
6. Lock data and prepare report: Perform those
specified in points 3.1, 3.2 of clause 3 of Article 7 according to hierarchy.
7. Settlement deadlines:
7.1. Settlement of adjustment, cancellation,
termination of SI benefit provision
- For OA/OD benefits Within 06 working days from
the day the SSA receives a complete application as prescribed.
- For pensions: Within 12 working days from the day
the SSA receives a complete application as prescribed.
- For workers who are not eligible for pension and
not old enough to receive social retirement benefits: Within 05 working days
from the date the SSA receives a complete application as prescribed.
- For lump-sum SI benefits; lump-sum allowances for
monthly SI beneficiaries who emigrate: Within 05 working days from the date the
SSA receives a complete application as prescribed.
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- For allowances under Decision No. 613/QD-TTg:
Within 15 working days from the day the SSA receives a complete application as
prescribed.
- For requests to update personal information
according to Citizen ID Cards: Within 05 working days from the date of
receiving a complete application as prescribed.
7.2. Settlement of continuation of monthly SI benefits
in cases subject suspension or termination previously; settlement of
termination of monthly survivorship allowance for persons aged 80 or older who
have died and were receiving such allowance: Within 05 working days from the
date of receiving a complete application as prescribed.
Article 15. Settlement of
relocation of beneficiaries to another place
1. Relocation of SI beneficiaries to another place
for cases starting to receive monthly SI benefits in a different place;
lump-sum OA/OD benefits, funeral allowance, lump-sum survivorship allowance in
cash not at the place of benefit settlement.
1.1. SI Policy Department/Division at the place
from which the beneficiary moves
When there is an application for relocation of SI
beneficiary to another place, at the time of claim settlement, simultaneously
prepare a Notification following Form No. 18-HSB and Notification following
Form No. 23-HSB; submit them to the leader for approval and digital signature
on the TCS software:
1.1.1. Forward the Notification following Form No.
18-HSB via TCS software to the provincial/grassroots SSA where the beneficiary
registers to receive benefits.
1.1.2. Forward and issue Notification following
Form No. 23-HSB in accordance with record management regulations so that the Receipt
and Result Return Department at the provincial/grassroots SSA can deliver the
result according to the registered method and record (if any).
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1.2.1. Access the TCS software to receive
Notification following Form No. 18-HSB.
1.2.2. Verify the application in the centralized
archiving system as prescribed; report the increase on TCS software, update
payment list for cases that have been settled in compliance with law; if not eligible
or settled incorrectly, follow regulations at sub point b of Point 9.2 of
Clause 9 of Article 4.
1.2.3. Settlement deadlines: Immediately upon
receiving the application.
2. Relocation of SI beneficiaries to another place
for cases currently receiving the benefits
2.1. SI Policy Department/Division at the place
from which the beneficiary moves
Receive the beneficiary’s application (Form No.
14-HSB); original or copy of authorization document (if any) forwarded from the
Receipt and Result Return Department at the provincial/grassroots SSA for
settlement:
a) Relocation within area managed by grassroots
SSAs: Change the payment team according to the beneficiary’s registered place
and update on TCS software.
b) Relocation to another provincial SSA or to another
grassroots SSA within or outside the province: After verifying the application
and eligibility requirement, if everything satisfies requirements, prepare and
submit Notification following Form No. 18-HSB or 23-HSB to the leader for
approval and digital signature:
- Forward the Notification following Form No.
18-HSB via TCS software to the provincial/grassroots SSA where the beneficiary
registers to receive benefits; update the decrease on the TCS software.
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2.2. SI Policy Department/Division at the place to
which the beneficiary moves Access the TCS software to receive Notification
following Form No. 18-HSB; submit it to the leader for approval and update the
decrease on the TCS software.
2.3. Settlement deadlines: Immediately upon
receiving the application.
3. Forward applications waiting to receive monthly
pension or monthly allowances for commune-level officials.
3.1. Receipt and Result Return Departments of
provincial/grassroots SSAs at the place from which the beneficiary moves
3.1.1. Receive the employee’s application (Form No.
14-HSB).
3.1.2. Forward the application
a) Verify the application and eligibility
requirements; forward the employee’s SI book to the Collection Management
Department/Division for review and update SI payment period in the system.
b) Receive back the completed SI book from the
Collection Management Department/Division.
c) Prepare and submit the Letter of introduction
for forwarding application following Form No. 15A-HSB to the leader for
approval.
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3.2. Receipt and Result Return Departments of
provincial/grassroots SSAs at the place to which the beneficiary moves
a) Receive the Letter of introduction following Form
No. 15A-HSB attached to the application and records forwarded.
b) Prepare and submit Notification following Form
No. 15A-HSB to the leader for approval.
c) Forward and issue Notification following Form
No. 15B-HSB in accordance with record management regulations so that the result
can be delivered to applicant according to the registered method.
d) Archive the application and record as
prescribed.
dd) Settlement deadlines: Immediately upon
receiving the application.
Section II. PROCEDURES FOR
PAYING MONTHLY SOCIAL INSURANCE AND LUMP-SUM SOCIAL INSURANCE BENEFITS
Article 16. Payment of
lump-sum social insurance benefits
1. Receipt and forward of benefit payment dossiers
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2. Fund transfer
The provincial SSAs shall transfer funds to
grassroots SSAs for benefit payments by hierarchy.
3. Benefit payment
3.1. Via personal bank accounts
Finance and Accounting Departments/Divisions shall
Based on the List following Form No. C97-HSB; List following Form No. 7b-CBH;
declaration of family member following Form No. 09-HSB, cross-check with
managed data to pay benefits via personal bank accounts to the family member of
deceased beneficiaries who have not yet received pensions or SI benefits.
a) Make payment on the same day or the next working
day after receiving the payment list.
Cases of payment via electronic payment orders
shall follow regulations in Clause 16 of Article 3.
b) Immediately after that, the VssID application
shall send notifications to each beneficiary informing them of the payment.
3.2. Payment in cash
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3.2.1. Based on the List following Form No.
C97-HSB; and List following Form No. 7b-CBH; declaration of family member
following Form No. 09-HSB, cross-check with managed data to pay benefits to the
family member of deceased beneficiaries who have not yet received pensions or
SI allowances.
3.2.2. When paying lump-sum SI benefits, perform
the following verifications:
a) If the beneficiary requests to receive the
lump-sum SI benefit in cash directly at the SSA: Request the beneficiary to
present their Citizen ID card to cross-check and verify his/her identification
and make a copy of the Citizen ID card for payment records. Inspect and
cross-check the beneficiary’s signature on the lump-sum SI benefit application
form (Form No. 14-HSB) against the signature on the lump-sum benefit payment
list (Form No. C97-HSB).
b) If the beneficiary authorizes another person to
receive the lump-sum SI benefit in cash, the authorized person must present a
valid authorization letter and their Citizen ID card. During payment, the cadre
must verify that the signature of the authorizing person on the authorization
letter (Form No. 13-HSB) or the written authorization matches the signature on
the beneficiary’s lump-sum SI benefit application form (Form No. 14-HSB).
Cross-check and make a copy of the Citizen ID card of the authorized person
during the payment process to save in the payment record.
4. Report forms preparation
4.1. Finance - Accounting Departments shall
4.1.1. Based on Form No. 27A-HSB, 27B-HSB, prepare
a List following Form No. C75-CBH; record and track revocation status for each
subject managed by provincial SSAs and make a consolidated list of subjects of
revocation of the whole province as prescribed.
4.1.2. Report preparation
a) On the last working day of each month, prepare a
List following Form No. 7b-CBH of the provincial SSAs by hierarchy.
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Time to update data on payments of lump-sum SI
benefits according to Form No. 4-CBH on the business software: No later than
the 1st day of the following month.
4.2. Finance - Accounting Divisions:
4.2.1. Perform those specified in point 4.1 of
clause 4 of this Article according to hierarchy.
4.2.2. On the last working day of each month,
prepare a List following Form No. 7b-CBH of the grassroots SSAs by hierarchy.
Article 17. Payment of monthly
social insurance
1. Receipt of benefit payment dossiers
1.1. Finance and Accounting Departments shall
Receive the Lists following Form No. C72a-HSB and
8c-CBH from SI Policy Departments; Notification following Form No. C12-TS from
the Collection Management Department; declaration of the family member
following Form No. 09-HSB from the Receipt and Result Return Department of
provincial SSAs, Forward the List following Forms No. C72a-HSB for
beneficiaries paid in cash to Finance and Accounting Divisions/ Forward the
List following Form No. C72a-HSB for beneficiaries paid in cash and List
following Form No 8c-CBH for monitoring the revocation to provincial authorized
benefit payers.
1.2. Provincial authorized benefit payers. Receive
the electronic version of List following Form No. C72a-HSB digitally signed by
the SSA and transfer data of the List of payments in cash following Form No.
C72a-HSB to the grassroots authorized benefit payers.
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2. Fund transfer
2.1. Transfer funds to Provincial authorized
benefit payers
a) Before 04 days of the payment schedule, the
Finance and Accounting Department shall advance the amount settled from the
previous month.
b) On the 1st day of each month, compare and deduct
the unused amounts transferred to the authorized benefit payer in the previous
month (if any) in Statement following Form No. C74-CBH with List following Form
No. C72a-HSB in order to transfer the remaining amounts to the authorized
benefit payer.
c) Make Notification following Form No. 1-CBH to
the grassroots SSA to notify the amounts of money transferred by the provincial
SSA to the provincial authorized benefit payer for paying beneficiaries in that
district.
2.2. Fund transfers are conducted via e-payment
orders on the business software. In case of incorrect account information,
review and correct it to transfer funds correctly the same day or by the next
working day at the latest.
3. Benefit payment
3.1. Make payment to family members of
beneficiaries if they die while they still have unclaimed benefits
Finance and Accounting Departments/Divisions shall
Based on the List following Form No.C72-HSB; and List following Form No.7a-CBH;
List following Form No.7a-ATM; declaration of family member following Form No.
09-HSB, cross-check with managed data to pay benefits to the family member of
deceased beneficiaries who have not yet received pensions or SI allowances.
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3.2.1. Monthly SI benefit payments via personal
bank accounts are organized by the provincial SSAs
3.2.2. Finance and Accounting Departments shall
a) Pay benefits to beneficiaries via their personal
bank accounts.
Cases of payment via electronic payment orders
shall follow regulations in Clause 17 of Article 3.
b) Payment deadline: Transfer money into
beneficiaries’ accounts no later than the 5th of each month.
c) On the 26th of each month, prepare a List
following Form No. 7a-ATM which shall be digitally signed and forwarded to SI
Policy Departments from the KTTT software to the TCS software to update payment
data for the following month (including delayed payments on List following Form
No. C72a-HSB).
d) Notify beneficiaries of monthly SI payments.
Upon successful transfer, the KTTT software
automatically sends notifications to beneficiaries’ VssID accounts.
3.3. Payment in cash
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a) Organize monthly SI benefit payments in cash via
the system of authorized benefit payers under the signed contract.
b) Based on Form No. 27A-HSB, 27B-HSB, prepare a
List following Form No. C75-CBH; record and track revocation status for each
subject managed by provincial SSAs and make a consolidated list of subjects of
revocation of the whole province as prescribed.
c) Pay service charges to the provincial authorized
benefit payers upon receipt of invoices.
3.3.2. Authorized benefit payers shall
Pay monthly SI and any attached lump-sum SI
benefits in cash:
a) Payments made at payment offices: Payments must
be made during office hours from the 02nd to the 10th of each month at all
payment offices; the payment may end before the 10th if the payment office has
made payment to all beneficiaries according to the List sent by the SSA.
b) Payments made at transaction points of an
authorized benefit payer: Payments shall be made to unpaid beneficiaries at
transaction points of each authorized benefit payer from the 11th to the 25th
of each month.
c) The authorized benefit payer must keep signature
samples of beneficiaries and authorized persons, along with their information
and photos for verification during payment. While making payment, cadres in
charge must verify signatures of beneficiaries and authorized persons on List
following Form No. C72a-HSB against signature samples to ensure accuracy
4. Transfer of statements to authorized benefit
payers
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a) Time of reimbursement: On the 26th of each month
after completing payment of pension/SI benefits to beneficiaries.
b) Instruct the authorized benefit payer to keep
the list of recipients of cash payments, and receipt following form C95-HSB
bearing signatures of beneficiaries paid by the authorized benefit payer as
regulated by laws, prepare and send the Statement following Form C74-CBH to the
SSA.
- Cross-check and verify amounts paid by the
authorized benefit payer during the month in the Statement following Form
C74-CBH, and provide each of the authorized benefit payer and the Finance and
Accounting Department with 01 copy thereof.
- Develop and implement plan for periodical
inspection and verification of amounts payable, paid amounts and unpaid amounts
according to documents kept by the authorized benefit payer and statements sent
by the authorized benefit payer to the SSA.
c) The unused amounts shall not be returned to the
SSA and be considered as an advance of money for making payment in the next
month. Annually cross-check and verify received amounts, paid amounts and
unused advance up to December 31 at Section B of Statement following Form No.
C74-CBH.
4.2. Grassroots authorized benefit payers shall:
Prepare Lists following Form No. 7a-CBH, Form No.
7c-CBH, Statement following Form No. C74-CBH, and submit electronic data for
settlement with grassroots SSA in accordance with electronic transaction laws.
5. Pay service charges
Receive the List following Form No. C74-CBH from
the Finance and Accounting Division and List following Form No. C67-HSB from
the provincial authorized benefit payers for consolidation and payment of
service charges to the provincial authorized benefit payers.
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Finance and Accounting Departments/Divisions shall:
a) Prepare a List following Form No. C75-CBH,
record and track revocation status for each subject ass prescribed; Based on
the data in Notice C12-TS, monitor the recording of collection and payment of
HI premiums by hierarchy.
b) Monthly, prepare a consolidated report of
monthly SI payments according to Form No. 4-CBH of the whole province.
c) Time to update data on payments of monthly SI
benefits according to Form No. 4-CBH on the business software: No later than
the 1st day of the following month.
Article 18. Subsidies on
career change of workers who return to work after OAs/ODs, subsidies on OA/OD
risk prevention and sharing, subsidies on re-investigation of OAs/ODs
Responsibilities of the Finance and Accounting
Departments:
1. For payment of subsidies on career change of
workers who return to work after OAs/ODs, subsidies on OA/OD risk prevention
and sharing, subsidies on re-investigation of OAs/ODs
a) Receive and base on the List following Form No.
C90-HSB transferred from the SI Policy Department, transfer the subsidies to
the account of the employers;
b) Settlement deadlines: Within 01 working days
from the date of receiving the List.
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a) Receive and base on the List of advance payment
following Form No. C19a-HSB, List of statement following Form No. C19b-HSB
forwarded from the SI Policy Department, transfer the advance and amount for
statement of subsidies on re-investigation of OAs/ODs.
b) Settlement deadlines: Within 01 working days
from the date of receiving the advance payment request and the list.
Section III. MANAGEMENT OF
MONTHLY SI BENEFICIARIES
Article 19. Management of
beneficiary data and information
1. Responsibilities of the SI Policy
Departments/Divisions
1.1. Update beneficiary information on the TCS
software to ensure that all beneficiaries have complete basic information for
management purposes such as: Full name, date of birth, gender, SI number,
citizen ID number, contact phone number, form of receiving money (cash/personal
account, directly/authorized), account number, address where pension and SI
benefits are registered, information related to authorization (if the
beneficiary authorizes another person to receive on their behalf), etc.
1.2. For beneficiaries requesting information
adjustment according to their citizen ID cards
Based on the information in the Application (Form
No. 14-HSB) of the monthly SI beneficiary or the deceased monthly SI
beneficiary's family member forwarded by the Receipt and Result Return
Department of the provincial/grassroots SSA, compare with the information in
the policy approval database and the national database on population. If such
information matches:
a) Update the personal information of the
beneficiary requesting adjustment into the TCS software.
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b1) List of monthly pension and SI allowance
payments (Form C72a-HSB).
b2) List of people only participating in HI (Form
No. D03-TS) which is forwarded to the Collection Management Department/Division
to reissue HI cards to beneficiaries.
c) Within 05 working days, submit to the leader for
approval, digital signature on TCS software on the Document confirming information
update (Form No. 29-HSB) and forward and issue as prescribed in the record
management regulations for the Receipt and Result Return Department of the
provincial/grassroots SSA to return to the applicant (if requested) in the form
of registration.
1.3. For beneficiaries whose information in the TCS
software is not synchronized with the national population database, perform the
following:
a) Prepare a monthly list of SI beneficiaries whose
information needs to be re-verified (Form No. 30-HSB) and send it to the
authorized benefit payer for verification.
b) Request the authorized benefit payer to guide
beneficiaries to confirm inconsistent information and prepare an Application
(Form No. 14-HSB) to send to the SSA (or through the authorized benefit payer) to
update the adjusted information into the TCS software.
c) Perform those specified in Point 1.2 of Clause 1
of this Article.
1.4. For beneficiaries authorizing others to
receive on their behalf
a) Instruct beneficiaries to provide and declare
full information about the authorization such as: Authorization period,
authorization reason, authorization form to receive benefits (in cash or
through personal account - clearly state account holder information, account
number and bank), contact information of authorized person according to
regulations updated on TCS software for monitoring and management.
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As soon as the list following Form No. 37-HSB is
created, the system shall automatically send a notification to each beneficiary's
VssID account about the upcoming expiration of the authorization period so that
the beneficiary can establish a new authorization or request to receive
directly.
c) In case the beneficiary continues to make
authorization
c1) Receive from the Social Insurance Organization
the authorization information data (including: Authorization period,
authorization reason, authorization form to receive benefits, if receiving
through a personal account, clearly state the account holder information,
account number and bank) and the Authorization Document of the beneficiary to
receive benefits through a personal account in case the beneficiary submits the
application through a authorized benefit payer.
c2) Receive the Authorization Document from the
Receipt and Result Return Department of the Provincial/Grassroots SSA in case
the beneficiary submits the application at the SSA.
c3) Based on the authorization information or
Authorization Document, update the adjustment information into the TCS software
which is used as basis for making a monthly SI payment list as prescribed.
Forward the Authorization Document to the authorized benefit payer in case the
beneficiary authorizes another to receive their benefits in cash.
d) In case the beneficiary does not continue to make
authorization and requests to directly receive monthly SI:
d1) Request the authorized benefit payer to guide
the beneficiary to prepare an Application form following Form No. 14-HSB on
changing the information to receive monthly SI.
d2) Receive the beneficiary’s application form
following Form No. 14-HSB from the Receipt and Result Return Department at the
provincial/grassroots SSA (including from the authorized benefit payer)
d3) Based on the application form following Form
No. 14-HSB, update the adjustment information into the TCS software which is
used as basis for making a list of monthly SI payments in the form of
registration.
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dd1) If the beneficiary does not establish a
new authorization and does not request to directly receive monthly SI: The SI
Policy Department shall continues to prepare the List of monthly SI payments in
accordance with Point 2.2 of Clause 2 of Article 7, together with the list of
beneficiaries whose authorization to receive via personal account has expired
(Form No. 38-HSB) and submit it to the leader for approval, digital signature
on the TCS software which shall then be forwarded to the Finance and Accounting
Department on the KTTT software.
d2) In case the beneficiary authorizes another
person to receive on his/her behalf via personal account, but the authorization
has expired and he/she continues to have a written authorization for another to
receive on his/her behalf via personal account or has submitted an Application
form following Form 14-HSB to receive their benefits directly via personal
account before the 25th of the payment month: The SI Policy Department shall
prepare a List following Form No. 1b-CBH and forward it to the Finance and
Accounting Department to update the account information used to make payments
to the beneficiary.
1.5. For beneficiaries who do not reside at the
registered address to receive monthly SI; beneficiaries residing abroad:
a) Update monitoring and management information on
the TCS software such as: Email address (if any), address of residence
different from the registered address to receive monthly SI, country of
residence, contact information of a family member of the beneficiary, personal
information of the authorized person (if authorized), authorization period,
etc.
b) Instruct beneficiaries to complete procedures to
forward monthly SI benefit dossier to the administrative division where they
reside in the country to enable the receipt of monthly SI and HI-covered
medical examination and treatment.
1.6. For beneficiaries serving imprisonment before
January 1, 2016; beneficiaries who illegally exit the country; Beneficiaries
declared missing by the Court: Conduct separate monitoring with information on
the time of serving imprisonment, illegal exits or being declared missing by
the Court, refusal to receive benefits, etc.
1.7. For beneficiaries whose information cannot be
verified: Receive List following Form No. 33-HSB from the authorized benefit
payer and:
a) Update the reduction of benefits on the TCS
software, which is used as a basis for making the List following Form No.
C72a-HSB.
b) Prepare and sign the List following Form No.
72A-HSB monthly for monitoring and management.
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1.8. For those who are suspended from receiving
benefits and have their information verified by the authorized benefit payer in
accordance with Form No. 34-HSB and cases where the SSA is the one to review
and verify information:
a) Review and compare with the List following Form
No. 72A-HSB to update the increase in benefits on the TCS software, which is
used as a basis for preparing the List following Form No. C72a-HSB and update
the decrease in the List following Form No. 72A-HSB being monitored and
managed.
b) Prepare a List following Form No. D03-TS and
forward to the Collection Management Department/Division to reissue HI cards
for beneficiaries.
2. Responsibilities of the Finance and Accounting
Departments:
2.1. Receive the Payment List following Form No.
C72a-HSB and the List of Form No. 38-HSB according to paragraph dd.1 of
sub-point dd of point 1.4 of clause 1 of this Article. The KTTT software shall
automatically suspend money transfers for cases where the beneficiary’s
authorization to receive benefits on behalf via a personal account has expired.
2.2. Review and compare the suspended money
transfer cases with the List following Form No. 38-HSB to ensure accurate matching.
2.3. Receive List following Form No. 1b-CBH on the
KTTT software from the SI Policy Department under sub-detail dd2 of sub-point
dd of point 1.4 of clause 1 of this Article to adjust information and make
payments to beneficiaries. In cases where, after the 25th of the payment month,
there is no authorization document or application form following Form No.
14-HSB from the beneficiary, update the overdue payment amount into the overdue
list (Form No. 7a-ATM) which shall then be forwarded to the SI Policy
Department as a basis for preparing the monthly SI payment list for the
following month.
3. Responsibilities of the authorized benefit
payers
3.1. Provide information and disseminate
regulations of the law and guidance from VSS in this document to beneficiaries
for effective cooperation.
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3.3. Conduct review and monitoring of beneficiaries
at a high age (from 80 to under 90 years old, from 90 to under 100 years old,
100 years old and above); beneficiaries not residing at registered addresses;
beneficiaries authorizing others to receive on their behalf... to manage and
promptly report cases that do not meet eligibility conditions as prescribed.
3.4. Receive List following Form No. 01-ATM from
the SSA for beneficiary management; prepare and send electronic versions of
List following Form No. 8-CBH (for cash payments) and List following Form No.
8a-CBH (for payments via personal accounts) to the SSA immediately upon
occurrence of cases of incorrect payment, overpayment; deceased beneficiaries;
beneficiaries who illegally exit the country; beneficiaries declared missing by
court. Monthly, based on data on the System and List following Forms No. 8-CBH,
8c-CBH, decisions on recoveries sent by the SSA, and amounts of incorrect
payment already recovered, carry out recoveries and prepare and send the List
following Form No. C75-CBH to the SSA along with the recovered amounts.
3.5. For beneficiaries authorizing others to
receive the benefits on their behalf specified in Point 1.4 of Clause 1 of this
Article.
3.5.1. Receive from the SSA
a) List following Form No. 37-HSB for public
posting at payment locations.
b) Authorization document from the beneficiary in
the case of cash payment (if any).
3.5.2. Provide guidance to beneficiaries in
preparing the Application form following Form No. 14-HSB for changes in monthly
SI receipt information; receive Application form following Form No. 14-HSB and
authorization documents from beneficiaries.
3.5.3. Transfer data, authorization information,
and authorization documents to the SSA as prescribed in sub-detail c1 of
sub-point c of point 1.4 of clause 1 of this Article; the beneficiary’s
Application form following Form No. 14-HSB immediately upon receipt of the
dossier.
Article 20. Verification of
beneficiary information
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1.1. Review and compare beneficiary information
with that in the national population data and civil status data shared by
competent authorities to promptly detect cases of benefit receipt against the
law.
1.2. Annually cooperate with authorized benefit
payers in developing a plan for verifying beneficiary information receiving SI
via personal bank accounts, suitable for beneficiary groups and meeting IT
application and digital transformation requirements.
1.3. Provide guidance to and inspect authorized
benefit payers in implementing regulations on managing beneficiaries, those
authorizing others to receive benefits on their behalf, and recovering received
benefits against the law.
2. Responsibilities of the authorized benefit
payers
2.1. Conduct verification of SI beneficiary
information receiving payments via personal bank accounts according to plan by
flexible and appropriate methods such as: Directly, through identification
means, email, Information verification form... ensuring strictness, accuracy
and timeliness.
2.2. Send verification results using Form No.
34-HSB to the SSA immediately upon occurrence.
2.3. Submit the consolidated verification results
using Form No. 33-HSB to the SSA before July 1 annually.
Chapter IV
PROCEDURES FOR PAYMENT
OF UNEMPLOYMENT INSURANCE BENEFITS AND PENSION, SOCIAL INSURANCE, UNEMPLOYMENT
INSURANCE DEDUCTION
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Article 21. Principles for
preparing lists of payment and settlement of unemployment insurance benefits
1. Principles for updating payment information of
SI benefits
1.1. Information of employees according to the
benefit decision and the list requesting payment of UI benefits updated on the
system must exactly match the data on the system.
1.2. If where claim settlement information is
inaccurate or incomplete; information about SI payment used as the basis for
benefit eligibility does not match the data managed on the TST software which
then results in ineligibility for benefits; the benefit amount or duration
proposed for payment does not match the information of the benefit decision
recorded on the TCS software:
1.2.1. Data shall not be updated in the TCS
software except in cases where information on the settlement of claims for SI
benefits does not match/are not sufficient in terms of payment period and
payment level, but does not result in the recovery of unemployment benefits
after being corrected/supplemented.
1.2.2. Within 01 working day from receiving the
dossier, the SI Policy Department/Division shall prepare Notification following
Form No. 01/TB-HSB by hierarchy, submit it to the leader of the provincial SSA
for signature, and forward and issue it in accordance with record management
regulations, which shall then be forwarded to the Receipt and Result Return
Department of the provincial SSA to send to the Department of Home Affairs,
Employment Service Centers, vocational training institutions, and employers for
dossier supplementation.
2. Payment lists for SI benefits shall only be
prepared for cases that already have benefit decisions (newly granted or
continued) from competent authorities.
3. Suspension of unemployment benefit payments;
subsidies on vocational training; training subsidies shall occur when there is
a decision from competent authorities or upon receiving information from
Employment Service Centers about employees who do not collect their benefit
decision, fail to notify job search status, or whose unemployment benefits are
terminated as prescribed. Upon receiving a cancellation, suspension, or
termination decision after payment lists have been forwarded, the Finance and
Accounting Department shall be informed immediately to stop payments to unpaid
cases.
4. Requests for payment or settlement of claims for
UI benefits that are not in accordance with the law shall be refused.
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5.1. Receiving unemployment benefits while
simultaneously receiving a pension, working and paying compulsory SI premiums;
or cases where claims for survivorship benefits have been settled.
5.2. Detected cases of benefit receipt against the
law.
5.3. Cases where the payment period has expired as
prescribed.
5.4. Cases of changing places to receive
unemployment benefits where the previous place of receipt has not completed the
prescribed moving procedures
6. Payment lists for unemployment benefits shall be
prepared according to payment methods: cash or via personal bank accounts.
7. Payment deadlines shall comply with Clause 3 of Article
46 of the Employment Law and Clause 2 of Article 18 and clause 3 of Article 27
of Government’s Decree No. 28/2015/ND-CP dated March 12, 2015.
8. Receipt of dossiers on UI benefit payment and
result return shall be monitored on the Dossier Receipt and Management Software
and archived as prescribed.
Article 22. Principles for
recovering UI benefits
1. Cases under the responsibility of the SSA for
recovery: Perform those specified in Clause 6 of Article 3.
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3. When performing collection, settling claims for
SI benefits, and making UI benefit payments, cadres must check the progress of
recovery of UI benefits to promptly provide beneficiary information to the SI
Policy Department for applying measures for recovery of paid benefits against
the law.
4. Principles for determining recovered and
non-payable amounts in the year and previous year
4.1. Grounds:
4.1.1. The time of updating recovery and
non-payable information into the system;
4.1.2. Determining the payment year of the amount
to be recovered or not payable.
4.2. Principles:
4.2.1. The amount recovered within the year is the
recovery and non-payable amount of UI benefits included in the payment and
settlement lists of the same year; this information will be reported to the
Finance and Accounting Department.
4.2.2. The amount recovered in the previous year is
the recovery and non-payable amount of UI benefits included in payment lists of
years different from the current reporting year and will be reported to the
Finance and Accounting Department.
5. Management of UI benefit recovery shall be
monitored on the business software and archived as prescribed; recovery
progress is automatically synchronized between the TCS software and the KTTT
software.
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Article 23. Receipt, update,
and preparation of unemployment benefit payment lists
Daily, the Social SI Policy Department/Division
shall:
1. Receive unemployment benefit payment dossiers
(details in Appendix II) transferred from the Receipt and Result Return
Department of the provincial SSA.
2. Compare and update benefit data according to the
payment dossiers:
2.1. For the first-month unemployment benefit
payment dossiers: Compare the information in the unemployment benefit decision
with data on compulsory SI and UI contributions, and data on pension
beneficiaries, monthly OA/OD benefits, and survivorship benefits currently
managed.
2.2. For unemployment benefit payment dossiers from
the second month onward:
2.2.1. Update information on suspension,
termination, continuation, relocation of benefit receipt, delayed receipt,
retrospective payment, non-payment, adjustment of information/payment methods,
and information on beneficiaries currently paying compulsory SI premiums from
the received payment dossiers on the TCS software to report increases,
decreases, relocations, delays, and retrospective payments of unemployment
benefits on the system.
2.2.2. Compare information about claims for
unemployment benefit on the system with compulsory SI and UI payment data, as
well as pension, OA/OD benefits, and survivorship benefits data to report
reductions if detecting any cases currently participating in compulsory SI, UI,
or receiving pension or monthly OA/OD benefits, or have been granted survivor
benefits. Report reductions on the system and issue Notification following Form
No. 01/TB-HSB to the Employment Service Center to suspend payments, request
eligibility verification, and implement termination procedures as prescribed.
3. Prepare payment lists for first-month
unemployment benefit recipients:
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3.2. Time limit for preparation: One working day
from receiving information from the Employment Service Center that the employee
has received the benefit decision or has reported job search in the first
month. If no information is received, the list must be prepared no later than
the fourth working day from the date of receiving the benefit decision.
4. Prepare payment lists for unemployment benefit
recipients from the second month onward:
4.1. Daily, prepare and submit the unemployment
benefit payment list (Form No. C72b-HSB) to the leader of the provincial SSA
for approval and digital signature.
In cases where there are delayed or retrospective
payments for ongoing unemployment benefit recipients who have not had a payment
list prepared that month, prepare a payment list including delayed and
retrospective payments together with the current month’s unemployment benefit
payment (Form No. C72b-HSB).
4.2. Time limit for implementation: The 7th day of
the benefit provision month; if this falls on a holiday, the payment list shall
be prepared on the preceding working day.
If a request or decision to continue unemployment
benefit payments is received after the deadline for list preparation, prepare
the payment list for such cases immediately on the same day.
5. Prepare delayed and retrospective payment lists:
5.1. Prepare supplementary delayed and
retrospective payment lists (Form No. C72b-HSB) for approval and digital
signature by the Director of the provincial SSA in the following cases:
5.1.1. Cases with delayed unemployment benefit
payments where the current month’s payment list has been prepared.
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5.1.3. Cases with retrospective payments but whose
benefit period has ended, immediately forwarded to the Finance and Accounting
Department on the day the payment dossier is received.
5.2. For beneficiaries who have not received
unemployment benefits and whose benefit period has expired as stated in the
decision, the final payment date is the expiry date plus 3 months.
6. Prepare reduction lists: In cases where payment
lists have been prepared and forwarded but benefits have not yet been paid, and
decisions on cancellation, suspension, or termination of benefits or relocation
notifications are received, prepare the reduction list for UI benefits (Form
No. 12-CBH) and forward it immediately to the Finance and Accounting Department
to prevent making payments to employees.
7. Prepare lists for cases where the job search
notification date coincides with public holidays:
The provincial Social Insurance Director shall
cooperate with Employment Service Centers to track employee job declaration
schedules and postpone payment list preparation accordingly to minimize
unemployment benefit recoveries.
8. Forward the unemployment benefit payment list
(Form No. C72b-HSB) to the Finance and Accounting Department for funding
allocation and payment organization.
Article 24. Preparation of
list of non-claimed, recovered unemployment benefits
Daily, Social SI Policy Department/Division shall:
1. Update the status of non-claimed benefits and
recovery information on the TCS software
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1.2. Do not update recovery information on the TCS
software for cases where payments are suspended due to detected duplicate
compulsory SI or UI contributions, duplicate receipt of pension or monthly
OA/OD benefits, unless there is a termination or recovery decision from the
Department of Home Affairs.
2. Prepare lists of non-claimed, and recovered
unemployment benefits
2.1. Daily prepare the List of non-claimed benefits
(Form No. 27B-HSB) and the List of recovered unemployment benefits (Form No.
27A-HSB) for approval and digital signature by the provincial SSA’s Director.
2.2. Time limit for preparation: 02 working days
from the date of receiving an application.
3. Prepare Notification regarding Employees not
collecting unemployment benefits (Form No. 14 issued with Circular No.
28/2015/TT-BLDTBXH) and send to the Employment Service Center where the
employee receives benefits to preserve UI payment periods.
3.1. Regulated entities: employees who have not
collected unemployment benefits within 3 months after the expiration of benefit
entitlement as per the decision.
3.2. Grounds: List of employees not receiving
unemployment benefits (Form No. 7c-CBH), unemployment benefit entitlement
decisions, and List of Notifications of reduction of claims for UI benefits
(Form No. 12-CBH).
3.3. Time limit for preparation: Within 2 working
days from receiving document following Form No. 7c-CBH.
4. Forward lists and notifications
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4.1.1. List of non-payable UI benefits (Form No.
27B-HSB).
4.1.2. List of recovered UI benefits (Form No.
27A-HSB).
4.2. Issue and send in accordance with record
management regulations the Notification on employees not collecting unemployment
benefits (Form No. 14 attached to Circular No. 28/2015/TT-BLDTBXH) to the
Receipt and Result Return Department of Provincial SSA for forwarding to the
Employment Service Center.
Article 25. Preparation of
Lists of HI premium payments and requests for reconfirmation of UI premium
payment periods on SI books for unemployment benefit recipients
Daily, Social SI Policy Department/Division shall:
1. Prepare list of HI premium payments for
unemployment benefit recipients:
1.1. Based on the decisions on provision of
unemployment benefits, relocation of benefit receipt, or adjustment of benefits
updated in the system by the Department of Home Affairs, prepare the list of
requests for issuance of HI cards for unemployment benefit recipients (Form No.
D03-TS).
1.2. Based on decisions on termination,
cancellation, relocation of benefit receipt, adjustment, or recovery of
unemployment benefits updated in the system by the Department of Home Affairs,
prepare the list of reduction of HI cards for unemployment benefit recipients
(Form No. D03-TS).
1.3. Time limit for preparation:
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For requests for reduction of HI cards: immediately
upon updating termination of unemployment benefit receipt in the system.
2. Prepare the list of requests for reconfirmation
of UI premium payment periods on SI books for unemployment benefit recipients
2.1. Update information on preserved UI premium
payment periods: Based on the decision on preserving premium payment periods
compared with the Notification on employees not collecting unemployment
benefits sent to the Employment Service Center, update the number of preserved
payment months on the system.
2.2. Based on updated information on receipt,
termination, cancellation, and preservation of premium payment periods on the
system, prepare and submit the List of employees receiving unemployment
benefits and reserving the UI premium payment periods not yet settled claims
(Form No. D16-TS) to the Director of Provincial SSA for digital signature.
3. Forward the Collection Management Department on
the day of preparation the following lists:
3.1. List of requests for issuance of HI cards for
unemployment benefit recipients (Form No. D03-TS).
3.2. List of employees receiving unemployment
benefits and reserving the UI premium payment periods not yet settled claims
(Form No. D16-TS) for comparing and reconfirming total unused payment periods
in the national contribution database.
Section III. PREPARATION OF
LIST OF PAYMENTS OF SUBSIDIES ON VOCATIONAL TRAINING
Article 26. Receipt of
dossiers, preparation of list of payments of subsidies on vocational training
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1. Receive dossiers on payment of subsidies on
vocational training from the Receipt and Result Return Department of the
provincial SSA (details in Appendix II).
2. Compare information in the decision on
vocational training support entitlement with the UI premium payment database on
the TST software to verify conditions, timing, duration, subsidization level,
and history of vocational training subsidization on the TCS software; update
entitlement data into the TCS software to monitor and manage beneficiaries and
prepare the payment list for vocational training subsidies for cases where the
decision information matches payment data managed on the TST software and the
entitlement complies with regulations.
3. Compare information on the List for requests for
payment of vocational training subsidies (Form No. C87a-HD) with the
information of the decision on vocational training subsidies updated on the TCS
system to monitor and manage beneficiaries and prepare payment lists where the
request matches the information in the decision already recorded on the TCS
system and complies with regulations.
4. Preparation of list of payments of subsidies on
vocational training
4.1. Preparation of list of monthly payments of
subsidies on vocational training
Based on the updated entitlement data on the
system, prepare the list of payments of subsidies on vocational training (Form
No. C87b-HSB) and submit for approval by the leader of provincial SSA
4.2. Prepare supplementary payment lists
4.2.1. At the request from the vocational training
institution in cases where the SSA underpaid the benefits: Prepare a list of
supplementary payments of subsidies on vocational training (Form No. C87b-HSB)
for the digital signature of the leader provincial SSA to proceed with the
payments to the vocational training institution.
4.2.2. In cases having conclusions from competent
authorities: Based on their conclusions, the provincial SSA shall request the
Department of Home Affairs to issue a decision on adjustment to vocational
training subsidies as prescribed.
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4.2.3. In cases of payment suspension due to
detected provision of subsidies against the law, after receiving decisions or
conclusions from the Department of Home Affairs, if there are remaining
entitled months not yet paid, prepare and submit supplementary payment lists
(Form No. C87b-HSB) to the Director of the provincial SSA for digital signature
to make payments to the vocational training institution.
5. Preparation of list of recoveries of subsidies
on vocational training
5.1. Update recovery data
Based on payment dossiers and digitally signed
lists of payment of subsidies on vocational training (Form No. C87b-HSB)
forwarded to the Finance and Accounting Department to determine the amounts to
be recovered and update full recovery information on the system for the
following cases:
5.1.1. Cases with decisions on recovery of
subsidies on vocational training.
5.1.2. Adjustment decisions resulting in recovery.
5.2. Cases where payment lists is not in accordance
with the entitlement decision or payments is not made on resulting in
recoveries as concluded by competent authorities.
5.3. Daily, the SI Policy Department shall prepare
a list of recoveries of UI benefits (Form No. 27A-HSB) and submit it to the
Director of the provincial SSA for digital signature.
6. Implementation time: 2 working days.
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7.1. Receipt and Result Return Departments of
provincial SSAs: List of payments of subsidies on vocational training (Form No.
C87b-HSB) for delivery to vocational training institutions.
7.2. Finance and Accounting Departments: List of
payments of subsidies on vocational training (Form No. C87b-HSB), list of
recoveries of UI benefits (Form No. 27A-HSB).
7.3. Time limit: Immediately on the day the lists
are prepared.
Section IV. PREPARATION OF
LISTS OF PAYMENTS OF SUBSIDIES ON TRAINING, REFRESHER TRAINING, AND SKILLS
ENHANCEMENT TO MAINTAIN EMPLOYMENT FOR WORKERS
Article 27. Receipt and
preparation of preparation of lists of payments of subsidies on training,
refresher training, and skills enhancement to maintain employment for workers
Social SI Policy Department/Office shall:
1. Receive dossiers on payment of training
subsidies details in Appendix II) from the Receipt and Result Return Department
of the provincial SSA.
2. Compare information in the decision on training
subsidies with the UI premium payment database on the TST software to verify
conditions, timing, duration, subsidization level, and history of training
subsidization on the TCS software; update entitlement data into the TCS
software to monitor and manage beneficiaries and prepare the payment list for
training subsidies for cases where the decision information matches payment
data managed on the TST software and the entitlement complies with regulations.
3. SI Policy Department/Division shall compare
information on the List of requests for payment of training subsidies on
training subsidies (Form No. C92-HD) with the information of decisions on
training subsidies updated on the TCS software; update the TCS software to
monitor and manage beneficiaries and prepare payment lists where information in
the list of requests matches the information in the entitlement decision and
complies with regulations.
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4.1. Preparation of list of monthly payments of
training subsidies
Based on the List following Form No. C92-HD and
updated entitlement data on the system, prepare the List of payment of
subsidies on training, refresher training, and skills enhancement to maintain
employment for workers (Form No. C93-HSB) for approval by the leader of the
provincial SSA.
4.2. Prepare supplementary payment lists
4.2.1. At the request from the unit in cases where
the SSA underpaid the benefits: Prepare of list of payments of subsidies on
training, refresher training, and skills enhancement to maintain employment for
workers (Form No. C93-HSB) and submit to the Director of the provincial SSA for
the digital signature to proceed with the payments to the unit.
4.2.2. In cases having conclusions from competent
authorities: Based on their conclusions, the provincial SSA shall request the
Department of Home Affairs in writing to submit to the provincial People’s
Committee for issuance of a decision on adjustment to training subsidies as
prescribed.
4.2.3. Based on the adjustment decision, prepare a
list of supplementary payments of training subsidies (if any) (Form No.
C93-HSB) for the digital signature of the Director of the provincial SSA to
proceed with the payments to the unit.
4.2.4. In cases of payment suspension due to
detected provision of subsidies against the law, after receiving decisions or
conclusions from the Provincial People's Committee, if there are remaining
entitled months not yet paid, prepare and submit supplementary payment lists
(Form No. C93-HSB) to the Director of the provincial SSA for digital signature
to make payments to the unit.
5. Preparation of list of recoveries of training
subsidies
5.1. Update recovery data
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5.1.1. Cases with decisions on recovery of training
subsidies.
5.1.2. Cases where payment lists is not in accordance
with the entitlement decision or payments is not made on resulting in
recoveries as concluded by competent authorities.
5.2. Preparation of benefit recovery list: Daily,
the SI Policy Department shall prepare a list of recoveries of UI benefits (Form
No. 27A-HSB) and submit it to the Director of the provincial SSA for digital
signature.
6. Implementation time: 2 working days.
7. Forward and issue in accordance with record
management regulations to
7.1. Receipt and Result Return Departments of provincial
SSAs: List of payments of subsidies on training, refresher training, and skills
enhancement to maintain employment for workers (Form No. C93-HSB) for delivery
to the unit.
7.2. Finance and Accounting Departments: List of
payments of subsidies on training, refresher training, and skills enhancement
to maintain employment for workers (Form No. C93-HSB) for payment and list of
recoveries of UI benefits (Form No. 27A-HSB).
7.3. Time limit: Immediately on the day the lists
are prepared.
Article 28. Data locking and
reporting:
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1.1. SI Policy Divisions/Departments: On the 1st of
each month, lock data managed by hierarchy for the previous month.
1.2. SI Policy Departments: On the 1st of each
month, perform province-wide data locking to archive in the system.
2. Reporting: On the 3rd of each month, the SI
Policy Department shall prepare and submit the following reports stored in the
system for approval and digital signature by the leader of the provincial SSA:
2.1. Report on the results of UI benefits
implementation of the previous month (Form No. 25b-HSB).
2.2. Report on UI implementation of the previous
month (Form No. 26-HSB).
3. Before the 10th of the first month of each
quarter, report to VSS the results of UI benefit recoveries using Form No.
32-HSB.
Section V. PAYMENT OF UI
BENEFITS
Article 29. Payment of
unemployment benefits
1. Receipt and forward of benefit payment dossiers
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Receive Lists following Form No. C72b-HSB; Form No.
27A-HSB, 27B-HSB digitally signed and forwarded by the SI Policy Department via
the KTTT software.
2. Fund transfer
a) Transfer funds to Provincial authorized benefit
payers
Finance and Accounting Departments shall
- Receive the Payment List prepared by the SI
Policy Departments and Form No. C73-CBH prepared by the Provincial authorized
benefit payers to serve as the basis for transferring funds to the authorized
benefit payers in two installments per month according to the authorized
benefit payers’ advance request.
- When transferring funds, offset any remaining
funds transferred to the authorized benefit payers from the previous month in
the Payment schedule following Form No. C74-CBH against the List following Form
No. C72b-HSB. If the advance amount is insufficient, the authorized benefit
payers shall submit an advance request stating reasons for the SSAs to consider
additional advance funds.
b) Fund transfers are conducted via e-payment
orders on the business software. In case of incorrect account information,
review and correct it to transfer funds correctly the same day or by the next
working day at the latest.
3. Benefit payment
3.1. Via personal bank accounts
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Cases of payment via electronic payment orders
shall follow regulations in Clause 16 of Article 3.
Immediately after that, the VssID application shall
send notifications to each beneficiary informing them of the payment.
3.1.2. For the first month, the Finance and
Accounting Department shall transfers money immediately after receiving the
payment list. From the second month onward, payment shall be made within 5 days
from the start date of payment recorded in Column 1 of List following Form No.
C72b-HSB.
3.2. Payment in cash
Finance and Accounting Departments/Divisions shall:
- Forward the cash payment list (Form No. C72b-HSB)
to the Provincial authorized benefit payers to organize unemployment benefit
payments to employees through the authorized benefit payer system according to
the signed contract and on the payment date indicated on the list.
- Immediately after forwarding the list, the VssID
application shall automatically send a notification to each beneficiary in the
payment list about the payment start date and payment location for that month.
4. Transfer of statements to authorized benefit
payers
Finance and Accounting Departments shall Make
reimbursement of unemployment benefits paid by authorized benefit payers under
the signed contracts.
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b) On the 5th of the following month, based on
electronic dossiers prepared and forwarded by authorized benefit payers including
lists of beneficiaries who have not received unemployment benefits during the
previous month (both first-month and subsequent month payment lists) per Form
No. 7c-CBH and Payment Schedule following Form No. C74-CBH:
- If data discrepancies occur, perform
reimbursement and cooperate with the Provincial authorized benefit payer in
reviewing the data.
- If data matches, confirm on the Payment Schedule
following Form No. C74-CBH.
c) After completing the statement, prepare one copy
of the Payment Schedule following Form No. C74-CBH for the Provincial
authorized benefit payers and one copy for the grassroots SSA for accounting
and consolidation in local reports as per the hierarchy.
d) For cases where the unemployment benefit payment
period has expired, prepare List following Form No. 7c-CBH and submit it to the
Provincial SSA within 2 working days from the expiration date recorded on List
following Form No. C72b-HSB.
5. Pay service charges
The Finance and Accounting Department shall receive
Lists following Form No. C74-CBH and Form No. C67-HSB from the Provincial
authorized benefit payer to summarize and pay disbursement costs to the
authorized benefit payer.
6. Report forms preparation
6.1. Finance and Accounting Departments shall
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6.1.2. On the 5th of each month, prepare the list
of beneficiaries who have not received unemployment benefits from the 1st to
the last day of the previous month (both first-month and subsequent month
payment lists) per Form No. 7C-CBH.
For cases where the unemployment benefit payment
period has expired, prepare List following Form No. 7c-CBHwithin 2 working days
from the expiration date recorded on List following Form No. C72b-HSB or from
the day of receiving List following Form No. 7c-CBH from the authorized benefit
payer.
6.1.3. Monthly, prepare a summary report of UI
benefit payments according to Form No. 4-CBH of the whole province and forward
it to the SI Policy Department.
6.2. Finance - Accounting Divisions shall:
6.2.1. Prepare the list of beneficiaries who have
not received unemployment benefits from the 1st to the last day of the previous
month (both first-month and subsequent month payment lists) per Form No.
7c-CBH.
6.2.2. Monthly, prepare consolidated report of UI
benefit payments using Form No. 4-CBH in area managed by the grassroots SSAs
and send it to the SI Policy Departments.
6.3. Time to update data on payments of UI benefits
according to Form No. 4-CBH on the business software: No later than the 1st day
of the following month.
6.4. Forward to the SI Policy Departments: The list
of beneficiaries who have not received unemployment benefits from the 1st to
the last day of the previous month (Form No. 7c-CBH) on the same day the list
is prepared.
Article 30. Payments of
subsidies on vocational training
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The Finance and Accounting Department shall receive
the List Form No. 87b-HSB digitally signed and forwarded by the SI Policy
Department via the KTTT software.
2. Benefit payment
Finance and Accounting Departments shall
2.1. Monthly, based on List Form No. 87b-HSB,
transfer funds for subsidies on vocational training into the accounts of each
vocational training institution within 2 working days from receiving the list.
2.2. Immediately after transferring funds, the
VssID application shall automatically send a notification to each individual on
the list eligible to receive subsidies on vocational training informing that
the training institution has received the funds for the training of the
beneficiary.
Article 31. Payment of
subsidies on training, refresher training, and skill enhancement to maintain
employment for workers
1. Receipt of benefit payment dossiers
Finance and Accounting Departments/Divisions shall:
Receive data on provision of training subsidies entered by the SI Policy
Departments into the System.
2. Fund transfer:
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3. Benefit payment:
Finance and Accounting Departments/Divisions shall:
3.1. Based on data on provision of training
subsidies entered into the System by the SI Policy Departments, provide
guidance to the employers to prepare the Advance Application Form (Form No.
91-CBH); make advances as prescribed by transferring money into the employers’
account within 5 working days from the date of receiving the decision;
3.2. Based on the List of payments of training
subsidies (Form No. C93-HSB), make payments to the employers within 5 working
days.
Article 32. Recovery of UI
benefits
1. Finance and Accounting Departments shall
1.1. Receive the list of recovered, non-payable UI
benefits (Form No. 27A-HSB and 27B-HSB) and update them on the KTTT software
for management and tracking of recovery.
1.2. Based on Form No. 27A-HSB, 27B-HSB, prepare a
List following Form No. C75-CBH; record and track recovery status for each
subject as prescribed.
1.3. Recovery of UI benefits.
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1.3.2. Recover funds for vocational training
subsidies from vocational training institutions and employees; recover funds
for training subsidies from units according to the collection hierarchy.
1.4. Update the recovery status of UI benefits on
the KTTT software.
2. Finance - Accounting Departments shall:
2.1. Collect repayments of incorrectly paid
unemployment benefits from employees (employees may submit repayments at any
SSA they prefer).
2.2. Recover funds for training subsidies from
units according to the collection hierarchy.
Article 33. Deduction from
pensions, social insurance benefits, and unemployment benefits
1. SI Policy Departments/Divisions shall
1.1. Receive documents from judgment enforcement
agencies regarding deductions from pensions, SI benefits, and unemployment benefits
from the Receipt and Result Return Departments of the provincial/grassroots
SSAs and:
a) Update deduction information on the TCS
software; perform deductions on the payment list for the month the deduction
starts as stated in the judgment enforcement agencies’ documents.
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c) Issue documents to reach an agreement with
judgment enforcement agencies in implementing the maximum deduction rate as
prescribed by law (unless the person subject to other deduction and the
judgment enforcement agency agree otherwise) in cases where the beneficiary has
multiple monthly deduction orders for pensions, SI benefits, and unemployment
benefits simultaneously.
d) Within 5 working days from the date the
authorized benefit payers or beneficiaries notify the need to relocate the
place of benefit receipt, send written notices using Form No. 28B-HSB and Form
No. 28C-HSB to judgment enforcement agencies confirming the total amount
deducted.
dd) Notify the beneficiaries of the deducted amount
using Form No. 05B-HSB.
1.2. Preparation of benefit payment list
- Daily, based on updated deduction data on the TCS
software, prepare Lists following Form No. C97-HSB and C72b-HSB by payment
method (personal account or direct cash payment) according to hierarchy and
submit for approval from the leader and forward it to the Finance and
Accounting Divisions/Departments.
- Monthly, based on updated deduction data on the
TCS software, prepare List following Form No. C72a-HSB by payment method
according to hierarchy and submit for approval of the leader and forward it to
the Finance and Accounting Departments/Divisions.
2. Finance and Accounting Departments/Divisions
shall:
Based on Lists following Form No. C72a-HSB,
C72b-HSB, and C97-HSB, transfer the deducted amounts of pensions, SI benefits,
and unemployment benefits to the agency that makes the deduction decision.
Chapter V
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Article 34. System of forms
and reports
1. The forms, documents, lists, reports, and
statistical indicators are issued together with this Regulation (as detailed in
the attached Appendix). These forms, reports, and indicators may be amended by
official dispatches from VSS to suit arising practical needs.
2. Application forms, declaration forms, and
official documents issued by SSAs are provided free of charge or may be
printed, photocopied, typed, or handwritten by employees or employers based on
the prescribed templates, except in cases where electronic version submission
is required.
Chapter VI
IMPLEMENTATION
ORGANIZATION
Article 35. Responsibility for
implementation
1. For Military SSAs and Police SSAs
1.1. Manage and store settled dossiers as
prescribed; specify the quantity of dossiers to be made for management and
storage based on the operational characteristics and organizational structure
of their sectors.
1.2. Issue procedures for transferring relocation
of monthly SI beneficiaries:
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b) Promptly forward information and data related to
claim settlement to the SSA upon issuing the Relocation Notification (Form No.
18-HSB).
c) Proactively cooperate with the local SSA to
resolve any issues arising in the relocation of beneficiary.
d) Reporting: By January 10 of each year, prepare
and submit an annual consolidated report on settlement of claims for SI
benefits of the previous year to VSS (SI Policy Implementation Department).
2. For affiliates of VSS
2.1. Information Technology and Digital
Transformation Center
a) Develop and adjust VSS business software to automatically
display necessary information as a basis for approval of provision of SI
benefits when such information, data, dossiers, or documents already exist in
the national or specialized databases listed in Appendix I.
In case of updating or supplementing beneficiary
identity information according to Citizen Identification Card, add amended
contents together with the old identity data, ensuring no change in benefit
levels at the update time; provide guidance, promptly implement and resolve
issues during operation of such software.
b) Provide guidance to employees and employers on
searching dossier and document information already available in national or
specialized databases (Appendix I) to simplify administrative procedures and
enable applications for claims from citizens and enterprises.
c) Connect and link the centralized archiving
system with business software to ensure all applications for settlement of
claims for SI benefits and applications for payment of SI and UI benefits are
centrally stored, enabling management, use, and search.
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2.2. SI Policy Implementation Departments
a) Take charge and cooperate with relevant units in
directing, providing guidance, inspecting, and supervising provincial SSAs in
settling claims for SI benefits, preparing SI and UI benefit payment
lists, and managing monthly beneficiaries.
b) Conduct annual appraisal and statement of the
number of beneficiaries and payment amounts for SI and UI as prescribed.
2.3. Finance - Accounting Departments:
Take charge and cooperate with relevant units in
organizing, managing, and uniformly providing guidance on payment,
consolidation, and preparation of annual fund statement report of VSS as
prescribed.
2.4. Department of Management of premium collection
and participant development
- Take charge and cooperate with relevant units in
providing guidance and inspecting premium collection and recording of lump-sum contributions
for employees wishing to pay incomplete amounts to qualify for monthly benefits
until retirement age as prescribed.
- Take charge and cooperate with relevant units in
determining HI participants ensuring issuance of HI cards to SI and UI beneficiaries
in accordance with Clause 2 of Article 22 of Law on Health Insurance No.
25/2008/QH12 dated November 14, 2008, which is amended by Clause 17 of Article
1 Law on Health Insurance No. 51/2024/QH15 dated November 27, 2024.
2.5. VSS Office
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b) Take charge in providing guidance on
application/dossier receipt and administrative procedure result delivery for
provincial and grassroots SSAs.
2.6. Archival Center
a) Provide guidance on archival for application for
settlement of claim for SI benefits, payment of SI benefits and UI benefits
(paper and electronic applications, including paper applications attached to
electronic files), ensuring full archival of such applications on the
centralized archiving system for management, use, and search.
b) Update all application for settlement of claims
for SI benefits on the centralized archiving system (including any additional
documents by provincial SSAs).
c) Cooperate with the IT and Digital Transformation
Center in completing the centralized archiving system and link it with the
business software to ensure full archival of all application for settlement of
claims for SI benefit and payment of SI, UI benefits as prescribed, meeting
management requirements.
2.7. Affiliates of VSS: Cooperate with the SI
Policy Implementation Departments and Finance and Accounting Departments in
organizing the implementation of this Regulation within their jurisdiction.
3. Provincial SSAs
3.1. The Director of the provincial SSA shall
assign clear responsibilities to each unit and individual for each step of the
process and manage accounts for the business software; regularly cooperate in
comparing data among service providers; review data as stipulated in Clause 3
of Article 3 to serve as a basis for settlement of claims for SI benefits and
payment of SI, UI benefits in compliance with regulations, preventing abuse and
fund misappropriation.
3.2. Archive applications for settlement of claims
for SI benefits and payment of SI, UI benefits in accordance with archival
regulations of the VSS and relevant laws.
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3.4. Cooperate with the Departments of Home Affairs
of provinces/cities to reach a written agreement on:
3.4.1. Methods and timing for the Employment
Service Center to transfer decisions, notifications on provision of UI
benefits, and attached electronic data to ensure timely and rightful payment; promptly
inform about suspension, termination, cancellation, or relocation of
beneficiaries of unemployment benefits in line with payment periods of the SSA.
3.4.2. The job search notification deadline for
beneficiaries currently receiving first-month unemployment benefit that must
align with payment deadlines of the SSA as prescribed.
3.4.3. Specific responsibilities of each agency in
recovering UI claims against the law.
4. Grassroots SSAs
Perform responsibilities as specified in Clauses
3.1, 3.2, and 3.3 of this Article by hierarchy.
Some expired/partially expired documents and forms
are listed in Appendix III attached. If any documents or forms/reports
referenced or applied in this Regulation are amended, or replaced, the new ones
shall apply. During implementation, provincial SSAs and affiliates of VSS shall
promptly report difficulties and inadequacies or propose solutions to VSS
(through the SI Policy Implementation Department and Finance and Accounting
Department) for consolidation and submission to the Director for review and
decision./.