TCVN-11794-2017-Motor-vehicles-and-the-similarities-service-workshops

• Số hiệu: TCVN11794:2017
• Loại văn bản: Tiêu chuẩn Việt Nam
• Nơi ban hành: ***
• Người ký: ***
• Ngày ban hành: Năm 2017

Type of vehicle	Minimum number of areas and work stalls thereof in a service workshop						Other areas
	Reception^(1)	Return^(1)	Maintenance and repair^(2)	Bodywork	Painting	Final inspection	Administrative building	Spare part storage	Car wash
Motor vehicles	1	1	2	1	1	1	1	1	1
Trailers and semi-trailers	1	1	1	1	1	1	1	1	1
Four-wheeled motor vehicles	1	1	2	1	1	1	1	1	1
NOTE: - ^(1) Reception and return areas can be shared and are not required to be located in service buildings; - ^(2) Maintenance and repair areas are where tasks relating to the engine (if any), transmission system (if any), drivetrain, brake system, steering system (if any), suspension system, electrical system, lighting and signaling systems, and air conditioning system (if any) of vehicles are carried out.

4.1.5. If painting and car wash areas are located in the same service building as areas for other purposes, measures for isolating these areas must be adopted in order to not affect areas for other purposes.

4.1.6. Areas of a service workshop can be located in different service buildings. These service buildings can be located in the same plot or in different plots within the same industrial complex or industrial park.

4.1.7. The minimum dimensions of work stalls for each type of vehicle to be maintained and repaired shall conform to Schedule 2.

Schedule 2 - Minimum dimensions of work stalls

In meter

Type of vehicle

Minimum dimension (width x length)

Note

Reception

...

...

...

Maintenance and repair

Bodywork

Painting

Final inspection

Motor vehicles, passenger vehicles of up to 16 seats, trucks and special-use vehicles with G.V.W of up to 3,5 tonne, four-wheeled motor vehicles

3,5 x 6

3,5 x 6

3,5 x 6

3,5 x 6

...

...

...

4 x 8

Other motor vehicles, trailers, and semi-trailers

a x b

a x b

a x b

a x b

a x b

a x b

...

...

...

Height of doors to service buildings, maintenance and repair work stalls, and passages intended for vehicle movement within service buildings must be sufficiently large to facilitate vehicle movement and performance of necessary activities during maintenance and repair process.

4.2. Basic tasks in a service workshop

Basic tasks carried out in a service workshop include maintenance and repair of units, systems of vehicles and tasks named under Schedule 3 below:

Schedule 3 - Tasks carried out in service workshop

Systems, units, and tasks implemented in service workshop

Motor vehicles

Trailers and semi-trailers

Four-wheeled motor vehicles

Engines and related systems

...

...

...

-

*

Transmission system

*

-

*

Drivetrain system

*

*

...

...

...

Suspension system

*

*

*

Brake system

*

*

*

Steering system

...

...

...

-^(3)

*

Electrical, lighting, and signaling systems

*

*

*

Air conditioning systems (if any)

*

-^(^4^)

...

...

...

Cabins

*

-

*

Bodywork

*

*

*

Cargo space (if any)

...

...

...

*

*

Painting

*

*

*

Car wash

*

*

...

...

...

NOTE: “*” Applied  “-“ Not applied

^(3) Applied in case of trailers and semi-trailers fitted with steering system;

^(4) Applied in case of trailers and semi-trailers for passenger transportation.

4.3. Minimum equipment and tools

4.3.1. Equipment and tools for maintenance purpose (with quantity and type matching the scale of service workshop and types of vehicles to be maintained):

- Wrench sets;

- Socket wrench set;

- Pliers, hammer, screwdrivers;

- Pneumatic spanners;

...

...

...

- Compressed air cleaning tools;

- Flashlights or regular mounted flashlights;

- Tyre pressure gauges and inflators;

- Multifunction energy meters;

- Parts tray.

4.3.2. Specialized equipment and tools (with quantity and type appropriate to the scale of service workshop and types of vehicles to be maintained and repaired):

- Car lifts (in regard to service workshops that service cars, passenger vehicles with up to 16 seats, vans, pickup trucks, trucks, and special-use vehicles whose GVW is up to 3,5 tonne, and four-wheeled motor vehicles);

- Vehicle inspection pits (in regard to service workshops that service passenger vehicles with more than 16 seats, trucks, and special-use vehicles whose GVW exceeds 3,5 tonne in case the service workshops do not have suitable car lifts installed);

- Jacks, trestles;

...

...

...

- Oil and grease pumps;

- Specialized equipment for assembly and disassembly;

- Torque testers;

- Tools and equipment for examining electrical system;

- Battery rechargers;

- Fuel system inspecting equipment (not applied to service workshops that service trailers and semi-trailers);

- Air conditioning system inspecting equipment (applied to vehicles equipped with air conditioning system);

- Engine and technical condition diagnostic equipment appropriate to types of vehicles serviced by service workshops (applied to service vehicles installed with ECU control, not applied to service workshops that service trailers and semi-trailers);

- Engine cleaning equipment (not applied to service workshops that service trailers and semi-trailers);

...

...

...

- Bodywork maintenance and repair tools and equipment;

- Water pumps for car wash;

- Air compressors;

- Paint sprays;

- Paint curing lamp.

4.3.3. Final inspection equipment:

- Side slip testers (not applied to service workshops that service trailers and semi-trailers);

- Camber gauge (applied to service workshops that service vehicles with independent suspension system, and not applied to service workshops that service trailers and semi-trailers);

- Wheel alignment turntable plates for steering wheels (not applied to service workshops that service trailers and semi-trailers);

...

...

...

- Headlamp testers (able to inspect luminous intensity expressed in Cd or Cd multiple and vertical, horizontal beam deviations). Headlight deviation test can be carried out using plotted screen (not applied to service workshops that service trailers and semi-trailers);

- Exhaust analyzers (appropriate to types of fuel used by the vehicles, and not applied to service workshops that service trailers and semi-trailers).

4.3.4. Final inspection equipment must undergo maintenance in order to maintain operational conditions and be regularly inspected.

4.3.5. All transmission machinery must be properly shielded.

4.4. Personnel

4.4.1. A service workshop must employ at least one chief technician. The chief technician must possess training certificates or degrees pertaining to vehicular maintenance and repair techniques or similar and have at least 5 years of experience.

4.4.2. Technicians are able to skillfully complete the tasks at hand. The number of technicians varies depending on the scale of the service workshop as long as at least 1 technician is guaranteed for every work stall.

4.4.3. Technicians conducting final inspection must be aware of regulations on technical safety and environmental protection for motorized vehicles and skillfully operate final inspection equipment. All technicians assigned to test drive must possess appropriate and valid driver's license.

4.5. Quality control system

...

...

...

- Service workshops must develop and apply regulations on task execution and forms involved in actual operation;

- Regulations on task execution must be developed by service workshops, match the scale and model of operation, specify responsibilities, details and step-by-step execution from reception to final inspection and return of vehicles, satisfy maintenance and repair and spare parts replacement quality control, and conform to regulations of manufacturing facilities, assembly facilities, and importers (if any).

4.5.2. Regulations on post-repair and maintenance warranty

- Service workshops are responsible for quality and origin of spare parts provided for their customers;

- Service workshops are mandated by commitment to provide warranty for all maintenance, repair jobs and spare parts that they have provided. This commitment must be adequately and publicly sent to customers by service workshops.

4.5.3. Document storage system

Service workshops must develop and implement regulations on storage of dossiers on vehicles, including:

- Sections in charge of storage;

- Types of documents to be stored and storage methods corresponding to each type of documents. Storage can be done on computer or on paper. Service workshops shall store documents pertaining to maintenance and repair which include the following information: license plates (if any), chassis number (VIN), date of entry, date of release, implemented tasks;

...

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