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THE MINISTRY OF
CULTURE. SPORTS AND TOURISM
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SOCIALIST REPUBLIC OF VIET NAM
Independence - Freedom - Happiness
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No.
88/2008/TT-BVHTTDL
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Hanoi, December 31, 2008
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CIRCULAR
GUIDING
THE IMPLEMENTATION OF THE GOVERNMENTS DECREE NO. 92/2007/ND-CP OF JUNE 1, 2007,
DETAILING THE IMPLEMENTATION OF A NUMBER OF ARTICLES OF THE TOURISM LAW
REGARDING TOURIST ACCOMMODATION
Pursuant to Tourism Law No. 44/2005/QH11 of
June 14, 2005. and the Governments Decree No. 92/2007/ND-CP of June 1, 2007.
detailing the implementation of a number of articles of the Tourism Law;
Pursuant to the Governments Decree No. 185/2007/ND-CP of December 25, 2007.
defining the functions, tasks, powers and organizational structure of the
Ministry of Culture, Sports and Tourism;
Pursuant to the Prime Ministers Decision No. 63/2008/QD-TTg of May 19, 2008,
defining the functions, tasks, powers and organizational structure of the
Vietnam National Administration of Tourism under the Ministry of Culture,
Sports and Tourism;
The Ministry of Culture, Sports and Tourism guides the implementation of the
Governments Decree No. 92/2007/ND-CP of June 1,. 2007. detailing the
implementation of a number of articles of the Tourism Law regarding tourist
accommodation as follows:
I. GENERAL PROVISION
1. Scope of regulation
This Circular guides criteria for
categorization and classification of tourist accommodation establishments,
dossiers of class registration and procedures for classification of tourist
accommodation establishments; trading in conditional goods and services in
tourist accommodation establishments and grant of signboards of satisfaction of
tourist service standards.
2. Subjects of application
2.1. Subjects of application
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2.1. Non-applicable subjects
This Circular does not apply to:
a/ Guest houses operating under the
Governments regulations;
b/ Apartment buildings, dormitories, inns and
houses for lease to people other than tourists.
II. CRITERIA FOR
CATEGORIZATION AND CLASSIFICATION OF TOURIST ACCOMMODATION ESTABLISHMENTS
1. Criteria for categorization of tourist
accommodation establishments
1.1. Hotels are tourist accommodation
establishments with at least 10 bedrooms which ensure prescribed quality
regarding material foundations, equipment, facilities and services for
tourists. Hotels are divided into the following types:
a/ City hotels, which are hotels built in
urban centers primarily for business people, officials and tourists;
b/ Hotel resorts, which are hotels built in
blocks or groups of villas, apartments and bungalows in areas with beautiful
natural landscape to serve tourists needs for rest, recreation and sightseeing;
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d/ Motels, which are hotels built near roads
and linked with the supply of fuels and the provision of vehicle maintenance
and repair service, and other necessary services for tourists.
1.2. Tourist villages are tourist
accommodation establishments comprising villas or accommodation establishments
of other types such as apartments, bungalows and campsites, which are built in
areas with tourist resources and beautiful natural landscape and a system of
services, including restaurants, bars shops, entertainment and sports centers
and other amenities serving tourists.
1.3. Tourist villas are villas which are
built for lease to tourists and furnished with all necessary equipment and
amenities so that tourists can serve themselves during their stay.
A group of three or more villas is called
tourist villa cluster.
1.4. Tourist apartments are apartments which
are built for lease to tourists and furnished with all necessary equipment and
amenities so that tourists can serve themselves during their stay. A building
of 10 or more apartments is called tourist apartment building.
1.5. Tourist campsites are plots of land
planned in places with beautiful natural landscape and necessary infrastructure
facilities, material and technical foundations and services for campers.
1.6. Tourist guest houses are tourist
accommodation establishments which have necessary equipment and amenities for
tourists like hotels but do not satisfy criteria for categorized as hotels.
1.7. Homestay means a place of residence of
its lawful owner or user which has rooms for lease for tourist accommodation
and furnished with necessary equipment and amenities and, possibly, other
services for tourists, depending on the capability of the owner.
1.8. Other tourist accommodation places,
including tourist ships, tourist trains, caravans and tourist tents.
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Tourist accommodation establishments shall be
classified according to the national standard for classification of tourist
accommodation establishments, promulgated by the Ministry of Science and
Technology under the Law on Standards and Technical Regulations.
III. DOSSIERS OF
CLASS REGISTRATION AND PROCEDURES FOR CLASSIFICATION OF TOURIST ACCOMMODATION
ESTABLISHMENTS
1. Dossiers of class registration for tourist
accommodation establishments
1.1. A dossier of registration for
classification of a tourist accommodation establishment qualified for tourist
accommodation business comprises:
a/ An application for the classification of
the tourist accommodation establishment;
b/ The table on quality evaluation of the
tourist accommodation establishment as prescribed in the national standard for
classification of tourist accommodation establishments;
c/ A list of managers and attendants of the
tourist accommodation establishment;
d/ Valid copies of:
- The tourist accommodation establishments
business registration certificate and enterprise establishment decision, if
any;
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- The written commitment on or certificate of
satisfaction of conditions on security and social order and safety;
- The certificate of satisfaction of
conditions on fire and explosion prevention and fighting;
- The environmental impact report or
environmental protection commitment, certified by a competent authority;
- The certificate of satisfaction of food
safety and hygiene conditions, for tourist accommodation establishments
providing catering services;
e/ The receipt of the charge paid for the
appraisal of the tourist accommodation establishment according to current
regulations.
1.2. For dossiers of registration for classes
from one-star to five-star or high-grade class, apart from papers specified in
Clause 1.1. Item 1. Part III of this Circular, valid copies of professional and
foreign-language diplomas and certificates of heads of reception, housekeeping,
waitering, bar, kitchen and security divisions are also required.
2. Procedures for classification of tourist
accommodation establishments
2.1. Within three months after commencement
of its business operations, a tourist accommodation establishment shall send
two sets of dossier of class registration to the provincial-level Culture,
Sports and Tourism Service of its locality for appraisal and classification
according to current regulations.
2.2. Provincial-level Culture. Sports and
Tourism Services shall receive dossiers of class registration of tourist
accommodation establishments.
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2.3. Organization of appraisal
a/ The director of the provincial-level
Culture, Sports and Tourism Service shall set up an appraisal team of three
officials who possess professional knowledge on tourist accommodation
management to consider and appraise the dossier according to the criteria for
classification of tourist accommodation establishments, and advise him/her on
making a decision according to his/her competence to recognize the tourist
accommodation establishments class.
b/ The General Director of the Vietnam
National Administration of Tourism shall set up an appraisal team of five
officials who possess professional knowledge on tourist accommo-dation
management to consider and appraise the dossier according to the criteria for
classification of tourist accommodation establishments, and advise him/her on
making a decision according to his/her competence to recognize the tourist
accommodation establishments class.
2.4. Reporting on appraisal results
The appraisal team shall submit to the
director of the provincial-level Culture, Sports and Tourism Service or the
General Director of the Vietnam National Administration of Tourism reports on
appraisal results, including:
- A report on appraisal results, proposing
the class of the tourist accommodation establishment;
- The minutes on the appraisal of the tourist
accommodation establishment;
- The working minutes of the appraisal team.
- The dossier of class registration of the
tourist accommodation establishment, as required in Item 1, Section III of this
Circular.
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a/ Within one month, for dossiers falling
within the classifying competence of provincial-level Culture, Sports and
Tourism Services, or two months, for dossiers falling within the classifying
competence of the Vietnam National Administration of Tourism, directors of
provincial-level Culture, Sports and Tourism Services or the General Director
of the Vietnam National Administration of Tourism shall organize the appraisal
and issue decisions to recognize the classes of tourist accommodation
establishments according to their competence.
b/ On the basis of the appraisal results
reported by appraisal teams, directors of provincial-level Culture, Sports and
Tourism Services or the General Director of the Vietnam National Administration
of Tourism shall consider and issue decisions to recognize suitable classes of
tourist accommodation establishments according to their competence. In case of
refusal to issue such a decision, competent authorities shall issue a written
notification clearly stating the reasons.
2.6. At least three months before the
expiration of its classification decision, a tourist accommodation
establishment shall send a re- registration dossier to the provincial-level
Culture, Sports and Tourism Service. Dossiers of and procedures for appraisal
and re-classification are similar to those for first-lime appraisal and
classification.
2.7. Class promotion and lowering
In the process of operation, if classified
tourist accommodation establishments see changes in their quality:
a/ Tourist accommodation establishments
which, after being upgraded, are qualified for a higher class shall send a
dossier of registration for a new class to the provincial-level Culture, Sports
and Tourism Service. Dossiers of and procedures for appraisal and
classification are similar to those for first-time appraisal and classification.
b/ For tourist accommodation establishments
which fail to maintain their quality up to the recognized class, the
provincial-level Culture. Sports and Tourism Service shall organize a
re-appraisal and lower their class.
3. Display of class signboards and class
recognition decisions at tourist accommodation establishments
3.1. The material, color, size and model of
class signboards of classified tourist accommodation establishment must comply
with the prescribed model.
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3.3. Class recognition decisions of tourist
accommodation establishments shall be displayed at a noticeable place near the
reception counter.
3.4. Only tourist accommodation establishments
which have been classed as one- star to live-star may use the star symbol for
decoration and advertisement in strict compliance with their recognized class.
IV. TRADING IN
CONDITIONAL GOODS OR SERVICES IN TOURIST ACCOMMODATION ESTABLISHMENTS
1. Apart from tourist accommodation
establishments of categories and classes defined in Clause 1, Article 19 of the
Governments Decree No. 92/2007/ND-CP of June 1, 2007. detailing the
implementation of a number of articles of the Tourism Law, other tourist
accommodation establishments, when trading in conditional goods or services,
shall comply with relevant laws.
2. For goods and services which are subjected
by law only to business conditions, not permits, tourist accommodation
establishments must satisfy business conditions on each type of goods or
services.
V. REPORTING ON THE
OPERATION OF TOURIST ACCOMMODATION ESTABLISHMENTS
1. Within 15 days after the date of
commencement of business operation or change of its owner, name of the
enterprise, name of the tourist accommodation establishment, a tourist
accommodation establishment shall send a notice thereof to the provincial-level
Culture, Sports and Tourism Service of its locality.
2. Tourist accommodation establishments
shall, on a quarterly basis, report on their business operations to
provincial-level Culture. Sports and Tourism Services.
3. Biannually and annually, provincial-level
Culture, Sports and Tourism Services shall send a list of tourist accommodation
establishments, enclosed with the results of tourist accommodation business in
their localities, to the Vietnam National Administration of Tourism.
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1. Registration for the grant of a signboard
Restaurant and shopping service businesses
may request at their own will the grant of signboards of satisfaction of
tourist service standards.
2. Conditions for the grant of a signboard
2.1. Having made business registration and
satisfying business conditions as prescribed by law.
2.2. Satisfying the criteria specified in
Item 3, Section VI of this Circular for each type of services.
Having parking lots for customers vehicles.
3. Criteria for the grant of a signboard
3.1. For tourist shopping service businesses
a/ Businesses must assure that their goods are
of clear origin and high quality; they may not sell fake goods or goods not up
to food safety, hygiene and quality standards; they are also required to post
up prices and sell goods at posted prices; have shopping bags which are made of
environmentally friendly materials and have to change, lake back or make refund
for goods of poor quality.
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c/ Shops must be located at easy-to-access
places; have an area of at least 50 sq. meters; have their front and goods
display space decorated in a harmonious and reasonable manner; have a lighting
system for the whole shop and showcases, a mailbox or book placed at a
convenient place for customers to give their opinions, fitting rooms for
customers, and toilets;
d/ Accepting payment by credit cards.
3.2. For tourist restaurant businesses
a/ Being located at easy-to-access places and
having a bar counter;
b/ Being capable of serving at least 50
customers; having equipment and utensils suitable to each type of food and
drinks; ensuring food safety and hygiene.
c/ Having a menu with unit prices and selling
food at menu prices;
d/ Ensuring food safety, hygiene and safety;
e/ Having a kitchen which is airy and well
ventilated and equipped with high-quality equipment and utensils for food
preservation and processing;
f/ Attendants must wear uniform suitable to
each job and name badges;
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h/ Posting up prices and accepting payment by
credit cards.
4. A dossier of request for the grant of a
signboard comprises
4.1. A written request for the grant of a
signboard.
4.2. A report of the business on its
operation, material and technical foundations, labor, security and order
situation, fire and explosion prevention and fighting, social evil prevention
and combat, food hygiene and safety and environmental protection.
5. Appraisal and consideration for grant and
re-grant of signboards
5.1. Within 15 working days after the receipt
of a valid dossier, the provincial-level Culture, Sports and Tourism Service
shall appraise and issue a decision to grant a signboard of satisfaction of
tourist service standards. A decision on the grant of a signboard of
satisfaction of tourist service standards is valid for two years. In case of
failure to satisfy tourist service standards, the provincial-level Culture,
Sports and Tourism Service shall issue a written notice clearly staling the
reasons.
5.2. At least three months before the
expiration of the time limit stated in the decision on the grant of a signboard
of satisfaction of tourist service standards, a business shall send a registration
dossier to the provincial-level Culture. Sports and Tourism Service for
appraisal and re-grant of a signboard.
6. Withdrawal of decisions on the grant of
signboards
If a business which has been granted a
signboard fails to satisfy the conditions and criteria specified in Items 2 and
3, Section VI of this Circular, the provincial-level Culture. Sports and
Tourism Service shall issue a decision to withdraw the granted signboard.
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Signboards of satisfaction of tourist service
standards shall be made according to a prescribed model.
8. Reports of businesses with a granted
signboard
Biannually. tourist restaurant and shopping
service businesses which have been granted a signboard of satisfaction of
tourist service standards shall report on their business operations to
provincial-level Culture, Sports and Tourism Services.
VII. ORGANIZATION OF
IMPLEMENTATION
1. This Circular takes effect 15 days after
its publication in CONG BAO and replaces Circular No. 01/2001/TT-TCDL of April
27, 2001. of the Vietnam National Administration of Tourism guiding the
implementation of the Governments Decree No. 39/2000/ND-CP of August 24, 2000,
on tourist accommodation establishments.
2. Tourist accommodation establishments
classified before the effective date of this Circular will have their classes
remain unchanged if the time limit for appraisal and re-classification has not
yet expired.
3. Restaurants and shopping service
businesses granted a signboard of satisfaction of tourist service standards before
the effective date of this Circular may continue their operation and shall be
appraised and re-granted a new signboard by provincial-level Culture, Sports
and Tourism Services within six months after the effective date of this
Circular.
4. Any problems arising in the course of
implementation should be reported to the Ministry of Culture, Sports and
Tourism for guidance, study and amendment.
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MINISTER OF
CULTURE, SPORTS AND TOURISM
Hoang Anh Tuan
APPENDIX
1
(Issued together with
Circular No.88/2008/TT-BVHTTDL dated December 31, 2008 of Minister of Culture,
Sports and Tourism)
NAME OF ENTERPRISE
Name of the tourist accommodation establishment
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SOCIALIST REPUBLIC OF VIETNAM
Independence – Freedom – Happiness
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…… date…… month ……..year........
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APPLICATION
FOR THE CLASSIFICATION OF THE TOURIST ACCOMMODATION ESTABLISHMENT
To:
- The Vietnam National Administration of
Tourism (for class of 3 stars or more or
luxury)
- Provincial-level Culture, Sports and Tourism Services (City)...
Implementation of Circular No. ..... /
TT-BVHTTDL dated ... / .... / .... Minister of Culture, Sport and Tourism,
after studying the criteria for classification of types of tourist
accommodation establishments, we make this application for (*) ..........
................................ review and classify for tourist accommodation
establishment.
1. General information on tourist accommodation establishments
- Type, name of tourist
accommodation establishment:
- Address:
- Telephone: Fax:
Email: Website:
...
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- Type and
class-listed (if any): ............... by the Decision No.: ........ Date ... /
... / ...............................................
.............................................
- With Commitment,
certificates for:
No.
Conditions
Commitment to
implement
Certificates of the
competent agencies
1
Security, order
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2
Fire and explosive prevention and fighting
3
Social evils prevention and fighting
4
...
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5
Hygiene and food safety
2. Technical and material
facilities
- Total initial
investment:
- Total investment
for the upgrading:
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- The total
construction area (m2):
- Total number of
rooms: Average room capacity (%):
No.
Types of rooms
Quantity of rooms
Room prices
VND
USD
...
...
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2
...
...
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- Services in the tourist accommodation
establishment:
………………………………………………………………………………
………………………………………………………………………………
3. Managers and service staffs:
- Total:
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Direct: Reception: Kitchen:
Indirect: Room: Other:
Board of directors: Table,
bar:
- Qualifications:
Postgraduate: University: College:
Intermediate: Primary: High
school:
- Being trained professional skill (%):
- Foreign language (%):
4. Client situation
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- Total days of clients: International:
Domestic:
5. Business results
- Total revenues:
Accommodation: Restaurant: Other:
- Profit:
Before tax: After
tax:
- Paid budget:
- Policies in the organization for business
operation:
6. Other works
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- Hygiene and food safety
- Environmental protection
- Security, order
- Fire and explosive prevention and fighting
- Other activities.
7. Recommendation, proposal
……………………………………………………………………………………………
……………………………………………………………………………………………
……………………………………………………………………………………………
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Recipient:
- As above;
- Archived:......
ENTERPRISE’S DIRECTOR
OR OWNER OF THE TOURIST ACCOMMODATION ESTABLISHMENT
(Signature, stamp and full name)
Note: (*) Head of state agency on tourism by
competence of classification.
APPENDIX
2
(Issued together with
Circular No.88/2008/TT-BVHTTDL dated December 31, 2008 of Minister of Culture,
Sports and Tourism)
NAME OF ENTERPRISE
Name of the tourist accommodation establishment
-------
...
...
...
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…… date…… month
……..year........
LIST
OF MANAGERS AND SERVICE STAFFS IN TOURIST ACCOMMODATION ESTABLISHMENT
To:
- The Vietnam National Administration of
Tourism (for class of 3 stars or more or
luxury)
- Provincial-level Culture, Sports and Tourism Services (City)...
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Full name
Date of birth
Positions
Qualifications
Male
Female
Degrees
Profession
Tourism
professional skill
...
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1
...
...
...
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…
...
...
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Notes:
Foreign Language (*)
declared as follows:
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GTCB: basic
communication (equivalent to A, B certificates)
GTT: Good
communication (equivalent to C certificate)
TT: Fluent (university
degree equivalent)
For example:
TT (A, P): fluent in
English, French
GTT (T): Good
communication in Chinese
GTCB (K): basic
communication on other foreign language
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ENTERPRISE’S DIRECTOR
OR OWNER OF THE TOURIST ACCOMMODATION ESTABLISHMENT
(Signature, stamp and full name)
APPENDIX3
(Issued together with
Circular No.88/2008/TT-BVHTTDL dated December 31, 2008 of Minister of Culture,
Sports and Tourism)
VIETNAM NATIONAL
ADMINISTRATION OF TOURISM/PROVINCIAL-LEVEL CULTURE, SPORTS AND TOURISM
SERVICES
APPRAISAL TEAM
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SOCIALIST REPUBLIC OF VIETNAM
Independence – Freedom – Happiness
---------
...
...
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…… date…… month
……..year........
STATEMENT
On the result of appraisal and proposal for
classification
To: …………(*)
From ......./....../........in
the area of province, (city).................., after conducting appaisal, the appraisal
team reports................ (*) as follows:
I. Synthesis, assessment of tourist
accommodation establishments:
No.
Names, addresses
of tourist accommodation establishments
...
...
...
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Total managers and
services staffs
Comments
Note
General assessment
On location,
architecture
On equipment,
conveniences
On services
On labor
On environmental
hygiene, security, safety
...
...
...
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...
...
...
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2
...
...
...
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…
...
...
...
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II. The appraisal
results and proposal for classification:
1. Requesting for
rating for the following tourist accommodation establishments:
1.1. Name of tourist
accommodation establishment, address ......... Rank: ........... star
1.2. Name of tourist
accommodation establishment, address ......... Rank: ........... star
1.3. Name of tourist
accommodation establishment, address ......... Rank: ........... star
1.4. ......
2. The proposal for
the tourist accommodation establishments not yet reached ranks as proposed
...
...
...
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....................................................................................................................
The appraisal team
takes responsibility before the law on legislation for the entire contents and
the above appraisal results./.
FOR APPRAISAL TEAM
(Signature and full name)
Note: (*) Head of state agency on tourism by
competence of classification
APPENDIX4
...
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SOCIALIST REPUBLIC OF VIETNAM
Independence – Freedom – Happiness
-------------
....…, date ........month........
year .......
MINUTE
OF APPRAISAL OF TOURIST ACCOMMODATION ESTABLISHMENT
Today, on... hour...
date......./...../....... The appraisal team works at:
- Type, name of
tourist accommodation establishment:
- Address:
- Tel: Fax: Email: Website:
I. Attendants:
- Appraisal team:
...
...
...
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2.
….
- Representatives of
tourist accommodation establishment:
1.
2.
….
II. Contents:
After being reported
the specific situation and provided necessary information by representative of
tourist accommodation establishment, the appraisal team records as follows:
1. General information:
...
...
...
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Direct:
Reception: Kitchen:
Indirect: Room: Other:
Board of directors: Table,
bar:
- Qualifications:
Postgraduate: University: College:
Intermediate: Primary: High
school:
- Being trained professional
skill (%):
- Foreign language
(%):
b) Total investment
amount to the time of appraisal:
...
...
...
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d) Surface area (m2):
đ) Construction area (m2):
e) Revenues (year preceding
the year of appraisal – if any):
In particular:
Accommodation: Restaurant: Other:
g) Capacity of rooms (year
preceding the year of appraisal – if any) (%):
2. Technical material
facilities:
a) Total rooms:
b) Types of rooms:
...
...
...
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Types of rooms
Number of rooms
Prices of rooms
VND
USD
1
...
...
...
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2
...
...
...
...
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c) Services in the
tourist accommodation establishment:
.......................................................................................................................
...................................................................................................................
III. Valuation of the
appraisal team:
……………………………………………………………………………..
……………………………………………………………………………..
Based on fact, based on the provisions in
Circular No.... /TT-BVHTTDL date ... / ... / ... of the Minister of Culture,
Sport and Tourism and the National Standard of rating tourist accommodation
establishments of the Ministry of Science and Technology, the appraisal team
was conducted to review and assess the quality of tourist accommodation
establishments. The appraisal results are the establishment to submit (*)
.................. for considering and issuing decision to recognize the rank for
the tourist accommodation establishment.
The meeting ended on
.... date ...../…./….
...
...
...
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FOR THE APPRAISAL
TEAM
(Signature, stamp and full name)
Note: (*) Head of state agency on tourism by
competence of classification.
APPENDIX5
(Issued together with
Circular No.88/2008/TT-BVHTTDL dated December 31, 2008 of Minister of Culture,
Sports and Tourism)
SOCIALIST REPUBLIC OF VIETNAM
Independence – Freedom – Happiness
-------------
....…, date ........month........
year .......
...
...
...
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From ... / ... / ... to... / ... / ..., The appraisal
team includes representatives of the Vietnam National Administration of Tourism
(if any) and the Department of Culture, Sport and Tourism of province (City)
........ ............... conducting the appraisal of tourist accommodation
establishments in the area.
I. The composition of the appraisal team:
Representative of the Vietnam National Administration of Tourism (if any):
1.
…
Representative of the
Department of Culture, Sport and Tourism of province (City).......................:
1.
…
II. Contents:
...
...
...
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No.
Types, names of
tourist accommodation establishments
Address
Scale
Ranks proposed
Note
1
...
...
...
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2
...
...
...
...
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Based on the facts and based on provisions in
Circular No. ... / TT-BVHTTDL date ... / ... / ... of Ministry of Culture,
Sport and Tourism, National Standard of of rating tourist accommodation
establishments of the Ministry of Science and Technology, the appraisal team
uniformly propose (*) ....... ............................ to make decision
recognize ranks for the following tourist accommodation establishments:
No.
Types, names of
tourist accommodation establishments
Ranks
Note
...
...
...
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2
...
...
...
...
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This minute is made
at.....hour.....date...../...../......, red in whole, the appraisal team agree
nd sign.
MEMBERS
(if any)
LEADER OF TEAM
Note: (*) Head of state agency on tourism by
competence of classification.
APPENDIX6
...
...
...
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FORMS
OF RANK SIGN OF TOURIST ACCOMMODATION ESTABLISHMENTS
TYPE, NAME OF
TOURIST ACCOMMODATION ESTABLISHMENT (VIETNAMESE)
TYPE, NAME OF
TOURIST ACCOMMODATION ESTABLISHMENT (ENGHLISH)
STANDARD TOURIST
ACCOMODATION BUSINESS
THE DEPARTMENT OF
CULTURE, SPORT AND TOURISM OF PROVINCE (CITY)…
...
...
...
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PROVINCE (CITY)…DEPARTMENT
OF CULTURE, SPORTS AND TOURISM
TYPE, NAME OF
TOURIST ACCOMMODATION ESTABLISHMENT (VIETNAMESE)
TYPE, NAME OF
TOURIST ACCOMMODATION ESTABLISHMENT (ENGHLISH)
LUXURY
...
...
...
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VIETNAM NATIONAL
ADMINISTRATION OF TOURISM
VIETNAM NATIONAL
ADMINISTRATION OF TOURISM
TYPE, NAME OF
TOURIST ACCOMMODATION ESTABLISHMENT (VIETNAMESE)
TYPE, NAME OF
TOURIST ACCOMMODATION ESTABLISHMENT (ENGHLISH)
...
...
...
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VIETNAM NATIONAL
ADMINISTRATION OF TOURISM
TYPE, NAME OF
TOURIST ACCOMMODATION ESTABLISHMENT (VIETNAMESE)
TYPE, NAME OF
TOURIST ACCOMMODATION ESTABLISHMENT (ENGHLISH)
...
...
...
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DEPARTMENT OF
CULTURE, SPORTS AND TOURISM OF PROVINCE (CITY)…
I. Material: brass,
light, polish.
II. Dimensions:
length of 47.5 cm; width of 32.5 cm (see illustration)
III. Form of
decoration: the words and fringes sunk stamp, covered in blue paint.
IV. Font Size:
1. Fringes: depth of 0.2
cm.
2. The first line:
...
...
...
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- Bold caps with
legs. Height of letters 1.2 cm; width of letters 1.2 cm; bold letters 0.3 cm;
space between letters of 0.5 cm.
3. The second line:
- Name of tourist
accommodation establishment (in English).
- Caps, no legs. Height
of letters 1 cm; width of letters 0.7 cm; bold letters 0.2 cm; space between
letters of 0.5 cm.
4. The third line:
- Achievement of
standard of tourist accommodation business or luxury rank. Bold capital
letters, is true. Height of letters 1.2 cm; width of letters 1.2 cm; bold
letters 0.3 cm; space between letters of 0.5 cm.
- The star images (for
the ranks from 1 star to 5 stars). Star height, width of 5.5 cm star; distance
from the center of star to the top star of 3cm; thickness of stars of 0.7 cm.
The distance between the stars is depending on the ranks of stars to decorate
so as balance, straight line.
5. The fourth line:
- Standard tourist
accommodation (for ranks achieving standard of tourist accommodation business)
or Luxury (for the luxury rank)
...
...
...
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6. Fifth line:
- Vietnam National
Administration of Tourism or the Department of Culture, Sport and Tourism of
province (City) ...
- All caps, with
legs. Height of letters 1.2 cm; width of letters 1.2 cm; bold letters 0.3 cm;
space between letters of 0.8 cm.
7. Sixth Line:
- Vietnam National
Administration of Tourism or the province (city) ... + Department of Culture,
Sports and Tourism.
- All caps, no legs.
Height of letters 0.9 cm; width of letters 0.7 cm; bold letters 0.2 cm; space
between letters of 0.5 cm.
V. The distance
between the lines:
- From the top edge of
the fringes to the first line: 2.5 cm.
- From the bottom
edge of the first line to the top edge of the second line: 1.5 cm.
...
...
...
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- From the bottom
edge of the third line to the top edge of the forth line: 1.2 cm.
- From the bottom
edge of the forth line to the top edge of the fifth line: 3.8 cm.
- From the bottom
edge of the fifth line to the top edge of the sixth line: 1.2 cm.
- From the bottom
edge of the sixth line to the top edge of the fringes: 2.5 cm
ILLUSTRATION
Image 1: Front side
Image 2: Cross section
...
...
...
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1.Holes for screw: 0.5
2.R: 1.0
3. Dimension calculated by cm
APPENDIX7
(Issued together with
Circular No.88/2008/TT-BVHTTDL dated December 31, 2008 of Minister of Culture,
Sports and Tourism)
NAME OF ENTERPRISE
Name of the tourist accommodation establishment
-------
SOCIALIST REPUBLIC OF VIETNAM
Independence – Freedom – Happiness
---------
...
...
...
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NOTICE
On the time of commencement of business or change of
owner, name of enterprise, name of tourist accommodation establishment
To: The Department Of
Culture, Sport and Tourism Of Province (City)................
1. Name of enterprise:
2. Type, name of
tourist accommodation establishment:
3. Address:
4. Tel: Fax:
...
...
...
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5. Number of
certificate of business registration:
Date of issue: Place
of issue:
6. Name of Director (owner)
of tourist accommodation establishment:
Tel: Fax: Email:
7. Total investment
amount:
8. Total rooms: Average
room capacity (%):
9. Total managers and
service staffs:
10. Service:
.........................................................................................................................
...
...
...
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.........................................................................................................................
11. Time of
commencement of business (or change of owner, name of enterprise, name of
tourist accommodation establishment):
Recipient:
- As above;
- Archived:......
ENTERPRISE’S DIRECTOR
OR OWNER OF THE TOURIST ACCOMMODATION ESTABLISHMENT
(Signature, stamp and full name)
APPENDIX8
(Issued together with
Circular No.88/2008/TT-BVHTTDL dated December 31, 2008 of Minister of Culture,
Sports and Tourism)
PEOPLE’S COMMITTEE
OF PROVINCE, CITY
PROVINCIAL-LEVEL CULTURE, SPORTS AND TOURISM SERVICES
-------
...
...
...
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…… date…… month
……..year........
REPORT
To: Vietnam National
Administration of Tourism
LIST OF THE TOURIST ACCOMMODATION ESTABLISHMENTS
No.
Type, name of the
tourist accommodation establishments
Address, telephone,
fax
...
...
...
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Total managers,
staffs
Type, ranks
ranked
Not yet ranked
01
...
...
...
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…
Results of business operation of the tourist
accommodation establishments
...
...
...
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Contents
Unit
Implementation
01
Total the tourist accommodation
establishments
02
Total rooms
...
...
...
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03
Average room capacity
%
04
Total the accommodation clients
client
...
...
...
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International
“
Domestic
“
05
Total days clients accommodated
Client day
...
...
...
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International
Domestic
“
06
Total revenues
...
...
...
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Accommodation
"
Restaurant
“
Other
...
...
...
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07
Profit
"
Before tax
"
...
...
...
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"
08
Payment for budget
"
09
Total managers and service staffs
Person
...
...
...
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Managers
“
Service staffs
“
...
...
...
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%
10
Average income
Million VND
Recipient:
- As above;
- Archived:......
DIRECTOR
...
...
...
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APPENDIX9
(Issued together with
Circular No.88/2008/TT-BVHTTDL dated December 31, 2008 of Minister of Culture,
Sports and Tourism)
NAME OF ENTERPRISE
Name of the service establishment
-------
SOCIALIST REPUBLIC OF VIETNAM
Independence – Freedom – Happiness
---------
…… date…… month
……..year........
APPLICATION
FOR SIGN OF ACHIEVEMENT OF STANDARD TOURIST SERVICE
...
...
...
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To: Provincial-level
Culture, Sports and Tourism Services (City)...................
- Name of
establishment of catering business or shopping:
- Address:
- Tel: Fax:
Email: Website:
- Number of business
registration:
Date of issue: Place
of issue:
- Time of
commencement of business:
- Total managers and
service staffs:
...
...
...
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No.
Conditions
Commitment to
perform
Certificates
granted by the competent agencies
1
Security, order
2
...
...
...
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3
Social evil prevention and fighting
4
Environmental protection
...
...
...
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5
Hygiene and food safety
- Request for
granting sign of achievement of standard tourist service.
We commit to strictly
comply with and ensure quality in accordance with regulations specified.
Recipient:
- As above;
- Archived:......
DIRECTOR OR OWNER
OF THE ESTABLISHMENT
(Signature, stamp and full name)
...
...
...
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APPENDIX10
(Issued together with
Circular No.88/2008/TT-BVHTTDL dated December 31, 2008 of Minister of Culture,
Sports and Tourism)
PATTERN
OF SIGN OF ACHIEVEMENT OF STANDARD TOURIST SERVICE
TYPE, NAME OF
TOURIST ACCOMMODATION ESTABLISHMENT (VIETNAMESE)
TYPE, NAME OF
TOURIST ACCOMMODATION ESTABLISHMENT (ENGHLISH)
STANDARD TOURIST
SERVICE
...
...
...
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DEPARTMENT OF
CULTURE, SPORTS AND TOURISM OF PROVINCE (CITY)
I. Material, size and
form of decoration, the distance between the lines:
As sign of rank of tourist
accommodation establishment
II. Font Size:
1. Fringes: 0.2 cm bold.
2. The first line:
- Name of tourist
accommodation establishment (in Vietnamese).
...
...
...
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3. The second line:
- Name of tourist
accommodation establishment (in English).
- Caps, no legs.
Height of letters 1 cm; width of letters 0.7 cm; bold letters 0.2 cm; space
between letters of 0.5 cm.
4. The third line:
- Achievement of
standard tourist service
- Bold capital
letters with legs. Height of letters 1.2 cm; width of letters 1.2 cm; bold
letters 0.3 cm; space between letters of 0.5 cm.
5. The fourth line:
- Standard tourist
service
- All caps, no legs.
Height of letters 1 cm; width of letters 0.7 cm; bold letters 0.2 cm; space
between letters of 0.5 cm.
...
...
...
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- Department of
Culture, Sport and Tourism
- Bold caps, with
legs. Height of letters 1.2 cm; width of letters 1.2 cm; bold letters 0.3 cm;
space between letters of 0.8 cm.
7. Sixth Line:
- Province (City) ...
+ Department of Culture, Sports and Tourism
- All caps, no legs. Height
of letters 0.9 cm; width of letters 0.7 cm; bold letters 0.2 cm; space between
letters of 0.5 cm.