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THE
MINISTRY OF SCIENCE AND TECHNOLOGY
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SOCIALIST
REPUBLIC OF VIETNAM
Independence - Freedom - Happiness
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No.:
17/2011/TT-BKHCN
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Ha
Noi, June 30, 2011
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CIRCULAR
REGULATIONS ON NATIONAL QUALITY AWARD
Pursuant to Decree No. 28/2008/ND-CP
dated March 14, 2008 of the Government stipulating the functions, tasks, rights
and organizational structure of the Ministry of Science and Technology
Pursuant to Resolution No.
67/NQ-CP dated December 24, 2010 of the Government regarding the simplification
of administrative procedures under the scope of management function of the
Ministry of Science and Technology;
Pursuant to the Law on Quality of Products and Goods dated November 21, 2007;
Pursuant to Decree No.
132/2008/ND-CP dated December 31, 2008 of the Goernment stipulating in detail
the implementation of some articles of the Law on Quality of Products and Goods;
Considering the proposal of
the Director General of the Directorate for Standards, Metrology and Quality;
The Minister of Science and
Technology has stipulated the National Quality Award as follows:
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GENERAL REGULATION
Article 1.
Scope of adjustment
This Circular has stipulated in
detail the criteria and awarding scale, form of National Quality Award
(hereinafter abbreviated as NQA); the system of organization and operation of
the National Quality Award, the order and procedures for awarding and
organizing to confer the National Quality Award.
Article 2.
Subjects of application
This Circular is applicable to
the organizations and enterprises participating in the National Quality Award
and the agencies, organizations and individuals related to the awarding
activity of the National Quality Award.
Article 3.
Type of participation
1. Type of Organizations and
enterprises participating in the National Quality Award consists of:
a) Large-scale production
b) Small and medium scale
production;
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d) Small and medium scale service.
2. Type of Organizations and
enterprises as prescribed at point a and c, clause 1 of this Article is the
Organizations and enterprises using over 300 official employees (with labor
contract of more than 01 year).
Type of organizations and
enterprises as prescribed at point b and d, clause 1 of this Article is the
organizations and enterprises using up to 300 official employees (with labor
contract of more than 01 year).
Article 4.
Condition of participation
1. The organizations and
enterprises qualified to participate in the National Quality Award are the
Organizations and enterprises with legal entity that have operated in the
production, business and services continuously in Vietnam without violating any
regulation of law within a period of at least 36 months from May 01 of the
participation year.
2. In case the organizations and
enterprises that have achieved the National Quality Gold Award, if meeting
conditions as prescribed in clause 1 of this Article, after 03 years from the
year awarded the National Quality Gold Award by the Prime Minister, are
entitled to participate in the National Quality Award
again.
3. In case the Organizations and
enterprises that have achieved the National Quality Silver Award, if
meeting conditions as prescribed in clause 1 of this Article, are entitled to
participate in the National Quality Award again.
Article 5.
Order and dossier of participation registration
1. The organizations and
enterprises that register to participate in the National Quality Award before
May 01 and submit the participation dossier before June 15 annually at the
branch for standards, metrology and quality in the central run provinces and
cities, at the place where the organizations and enterprises have registered
their operation of production and business.
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a) Registration form for
participation in the National Quality Award under the form regulated in Annex
III;
b) Report and general
introduction about the organizations and enterprises;
c) Self-evaluation report
under 07
criteria of the National Quality Award;
d) Documents demonstrating
the application
of the advanced
quality
management system
(copy
of certificate
or related
documents);
dd) Documents demonstrating
the suitability
of the product
and goods
with
the standards
and technical
regulations respectively
(copies);
e) Reports on environmental
impact evaluation or commitment of environmental protection approved and the
annual observational result in accordance with the law in the 03 last years
(copies)
g) Certification of the result
of tax obligation performance for the State and the implementation of social
insurance for the laborers annually in the 03 last years (originals or copies).
h) Other evidencing documents on
the business and production result of the organizations and enterprises in the
03 last years, if any (copies).
Chapter II
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Article 6.
Criteria and awarding scale
1. The awarding criteria as
prescribed in Article 27 of Decree No. 132/2008/ND-CP dated December 31, 2008
of the Government stipulating in detail the implementation of the Law on Quality of Products and Goods and maximum
total point of these 07 criteria is 1.000 points. The maximum total mark for
each criterion is as follows:
a) Role of leadership in
organizations and enterprises: 120 points
b) Operational strategy of
organizations and enterprises: 85 points
c) Customer and market-oriented
policy: 85 points
d) Metrology, analysis and
intellectual management: 90 points
dd) Management and development
of human resource: 85 points
e) Management of operational
process of organization and enterprise: 85 points
g) Operational result of
organizations and enterprises: 450 points
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Article 7.
Form of National Quality Award
1. The National Quality Award
consists of:
a) The National Quality Gold
Award
b) The National Quality Silver
Award
Organizations and enterprises
winning the National Quality Award receive Cup under the form prescribed in
Annex I promulgated together with this Circular and the Certificate of the
Minister of Science and Technology.
2. The National Quality Gold
Award is conferred to the organizations and enterprises obtaining from 800
points or more and is evaluated the best among the organizations and
enterprises winning the National Quality Gold Award.
The number of National Quality
Gold Award is as follows:
a) Large-scale production: 03
awards maximumly
b) Small and medium scale
production: 03 awards maximumly
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d) Small and medium scale service:
03 awards maximumly
In every operational line
under
a type
(as
stipulated in Clause
1 of Article
3 of this
Circular) only
one National Quality Gold Award is awarded
maximumly.
3. The National Quality Silver
Award is conferred upon organizations and enterprises winning from more than
600 points
There is no limit of the number
of organizations and enterprises winning the National Quality Silver Award
Chapter
III
SYSTEM OF OPERATION
ORGANIZATION OF THE NATIONAL QUALITY AWARD.
Article 8.
Agency managing and operating the National Quality Award.
1. The Directorate for
Standards, Metrology and Quality is the standing agency of the National Quality
Award with the following tasks:
a) Proposing programs,
projects and cooperative
operation in the country and abroad on the National
Quality Award submitted to the
Ministry of Science and Technology;
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c) Presiding over the making and
guiding the implementation of documents, professional documents on the National
Quality Award.
d) Suggesting the list of
members of the national Council of the National Quality Award (hereafter
abbreviated as the national Council) and submitting it to the Ministry of Science and
Technology to make a decision on it.
dd) Coordinating with the
national Council to implement tasks as regulated in clause 2, Article 9 of this
Circular, organizing to get opinion and reach an agreement of the People’s
Committee of central run provinces and cities with respect to the consideration
and conferment of the National Quality Award;
e) Establishing the screening
Councils of the National Quality Award (hereafter abbreviated as screening
Council);
g) Organizing the training,
refreshing and issuance of certificate to the members of the screening Council,
evaluation experts and organizations and enterprises participating in the
National Quality Award.
h) Implementing the activity of
information and propagation on the National Quality Award.
i) Organizing annual awarding
ceremony to organizations and enterprises winning awards.
k) Internationally cooperating on
quality awards; being representative of Vietnam to participate in
international and regional
organizations on
quality awards
in accordance
with regulations of the competent state agencies, nominating organizations and
enterprises winning the National Quality Gold Award to participate
in the international and regional quality awards.
l) Dealing with complaints and
denunciation relating to the National Quality Award, making report and
recommending the Minister of the Ministry of Science and Technology to handle
violation on the National Quality Award of the organizations, enterprises and
other individuals concerned.
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a) Organizing to implement
activities of the National Quality Award annually at localities as guided by
the Directorate for Standards, Metrology and Quality;
b) Publicizing, propagating and
guiding the organizations and enterprises to take part in the National Quality
Award at localities;
c) Suggesting the list of
members of the screening Council to submit it to the Directorate for Standards,
Metrology and Quality to make decision on it;
d) Coordinating with the
screening Council to implement tasks as regulated in clause 2, Article 10 of
this Circular;
dd) Proposing the tasks, plans
and programs on the National Quality Award at localities and make report on
annual activities to submit to the Directorate for Standards, Metrology and
Quality;
e) Dealing with complaints and
denunciations related to the National Quality Award at localities
Article 9.
National Council.
1. The National Council is
established by the decision of the Minister of Science and Technology at the
proposal of the Directorate for Standards, Metrology and Quality. The number of
the members of the National Council is from 11 to 17 members who are
representatives of Ministries, sectors, agencies and organizations concerned.
The National Council consists of a Chairman, a Vice Chairman and members. The
members of the National Council are the persons who have thorough knowledge in
the area of quality management and have a profound understanding of the
criteria and requirements of the National Quality Award.
The chairman controls
the meetings
of the National
Council. In
case the Chairman is
absent, the
Vice-Chairman, on behalf of the Chairman will control over meetings
of the
National Council.
The National
Council works on the principle of unanimous agreement by the members present.
The
meeting of the
National Council
must have at
least two
thirds of
the members attending.
The decisions of
the National
Council are
only valid when
there is consent of at
least three
quarters of
the members present.
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2. The National Council is
responsible for:
a) Proposing to the Ministry of
Science and Technology the programs to implement the activities of the National
Quality Award.
b) Considering, evaluating and
assessing dossiers of the screening Council;
c) Conducting the consideration
and evaluation at the organizations and enterprises participating when
necessary.
d) Considering and selecting the most
excellent enterprises for conferment of the National Quality Gold
Award and proposing the list of organizations and enterprises to submit to the
Ministry of Science and Technology for considering and proposing the Prime
Minister to confer the National Quality Award.
Article 10.
Screening Council
1. The screening Council is
established by the decision of Directorate for Standards, Metrology and Quality
on the basis of the proposal of the Director of Department of Science and
Technology of the provinces and cities directly under the Central authority.
The screening Council has from 11 to 17 members who are representatives of
Departments, Divisions, Branches and organizations concerned at localities. The
screening Council consists of Chairman, Vice Chairman and members. The members
of the screening Council are the persons who have thorough knowledge in the
area of quality management and have a profound understanding of the criteria
and requirements of the National Quality Award.
The chairman controls
the meetings of
the screening Council. In case the Chairman is absent,
the
Vice-Chairman, on behalf of the Chairman will control over meetings
of the
screening Council. The screening Council works on the principle of unanimous agreement by the present members. The meeting of the
screening Council
must
have at least two thirds of the attending
members. The
decisions of the screening Council are only valid
when there is consent of at least three quarters of the present members.
The secretary of the screening
Council is the official of the Branch for Standards, Metrology
and Quality.
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a) Receiving the registration
form and participation dossier of the National Quality Award of organizations
and enterprises;
b) Conducting the consideration
and evaluation on the dossier and at the place where organizations and
enterprises take part in.
c) Setting up the evaluation
dossier and putting forward to the National Council the list of organizations
and enterprises that are proposed the conferment of the National Quality Award;
d) Notifying in
writing the evaluation
result and
other feedback
information to
organizations
and enterprises
after having evaluation
result of the screening Council.
Chapter IV
ORDER AND PROCEDURES FOR
AWARDING THE NATIONAL QUALITY AWARD
Article 11.
Evaluation process of the screening Council
1. Evaluation process
The screening Council must evaluate
the organizations and enterprises participating in the
National Quality Award in 2 steps:
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The screening Council will appoint a
group of experts to evaluate the dossier for the National
Quality Award of the
organizations and enterprises. The group of evaluation must have at least 03 experts
who carry out the evaluation independently. After evaluation, the group of
experts must make a unanimous evaluation report.
The evaluation experts must have
thorough knowledge in the area of quality management, the criteria and
requirements of the National Quality Award and have certificate of evaluation
expert on the National Quality Award.
Step 2: Assessment at the
organizations and enterprises
The screening Council will
appoint an evaluation team consisting of representatives of the screening Council
and at least 03 evaluation experts to conduct an evaluation at the
organizations and enterprises taking part in the National Quality Award. After
the evaluation, the evaluation team must make a record of evaluation.
2. Evaluation result.
Based on the evaluation result
on the dossier and evaluation on the spot, the screening Council will decide on
the list of the organizations and enterprises proposed the conferment of the
National Quality Award and send the dossiers involved (05 printing copies and
01 CD) to the National Council via the Directorate for Standards, Metrology and
Quality before August 01 annually;
3. Dossier of the screening
Council consists of:
The participation dossier of the
organizations and enterprises as prescribed in clause 1, Article 5 of this
Circular;
The result
of consideration
and evaluation of the screening Council for each
organization and enterprise (Report of unanimous evaluation, overall score sheet,
record of evaluation on the spot, the meeting minutes of the screening
Council);
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Article 12.
Evaluation process of the National Council.
1. The National Council will
appoint a group of experts to consider and assess the dossier of participating
organizations and enterprises that are proposed the conferment of award by the
screening Council and relevant dossiers of the screening Council. In necessary
case, the National Council will appoint the evaluation team to conduct the
evalution and assessment at the organizations and enterprises to supplement
information as a basis for selection and conferment of award.
2. Based on the evaluation
result and dossier assessment and at the organizations and
enterprises, the National Council will decide on the list of organizations and
enterprises proposed the conferment of the National Quality Award.
3. Before October 01 annually,
the Directorate for Standards, Metrology and Quality will send the list to get
the opnion from the People’s Committee of central run provinces and cities for organizations and enterprises meeting conditions to reach an agreement
for conferment of the National Quality Award. The People’s Committee of
central run provinces and cities will response in writing within a period of 15
days from the receipt of the unanimous document.
4. The National Council and the
Directorate for Standards, Metrology and Quality will complete dossier to
submit it to the Ministry of Science and Technology for consideration and
kindly request the Prime Minister to confer the National Quality
Award before November 01 annually.
5. Dossier submitted to the
Ministry of Science and Technology consists of:
- Report on activity of the National Quality Award in the year, report on dossier evaluation and
evaluation at the organizations and enterprises if any;
- Meeting minutes of the
National Council;
- List of organizations
and enterprises proposed the conferment of award.
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6. The Directorate for
Standards, Metrology and Quality will coordinate with the office of the
Ministry of Science and Technology to complete dossier for the proposal of
conferment of the National Quality Award to the organizations and
enterprises that meet the conditions for submission to the Prime Minister
before November 15 annually.
7. The Directorate for
Standards, Metrology and Quality is responsible for notifying the screening
Council of the awarding result and the organizations and
enterprises winning awards after having the decision on award conferment of the
Prime Minister.
8. The Directorate for
Standards, Metrology and Quality will organize the awarding conferment ceremony
to the organizations and enterprises winning the National Quality Award in December annually after having the decision
on award conferment of the Prime Minister.
Chapter V
OTHER REGULATIONS
Article 13.
Operational fund
1. The fund to organize the
activities of the National Quality Award
a) Fund from the state
budget allotted in the estimate for the cause of science and technology
b) Fund contributed from
organizations and enterprises participating in the National Quality Award;
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2. Management and use: The
management and use of fund for the activities
of the National Quality Award is in conformity with regulations of
the Law on State budget and guiding documents on current financial management.
Article 14.
Rights of organizations and enterprises winning the National Quality Award
1. The organizations and
enterprises winning the National Quality Award are nominated to participate in
the international and regional quality awards.
2. The organizations and
enterprises winning the National Quality Award are allowed to announce,
publicize and advertise on the mass media or other form of introduction about
their units, allowed to use logo of the National Quality Award under the form
prescribed in Annex II promulgated together with this Circular on the
publications of the organizations and enterprises
3. The organizations and
enterprises winning the National Quality Award will gain the attention, favour
and support from the Ministries, sectors and localities in the activities of
production, business, commercial promotion and programs of quality and
productivity development.
4. The organizations and
enterprises winning the National Quality Award will be rewarded by the
Ministries, sectors, central run provinces and cities directly through the
annual awarding fund resource as prescribed by the law.
Article 15.
Violation penalty
1. During a period
of 03 years from the date of organizations and entperises achieve awards, if
found to be fraudulent in the process of pariticipation in the National
Quality Award or violating provisions of this Circular and other legal
regulations to affect the image and prestige of the National Quality Award, the
National Council will base on the violation degree of organizations and
enterprises winning award to consider and propose the revocation
or cancellation of the awarding result
2. The revocation
or cancellation of the awarding result for the organizations and
enterprises winning the National Quality Award must be publicized on mass
media.
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IMPLEMENTATION PROVISION
Article 16.
Effect
This Circular will take effect
on August 20, 2011 and supercede the Circular No. 11/2009/TT-BKHCN dated May
06, 2009 of the Minister of Science and Technology on the activity of the National
Quality Award.
PP.
MINISTER
DEPUTY MINISTER
Nguyen Quan