Headlines 29/04/2020 17:19 CH

Fares for unpermitted flights are refunded free of charge

Quý Nguyễn

On April 25 this year, Civil Aviation Authority of Vietnam issues the Official Dispatch No. 1625 regarding flight ticket bookings and airfare refunds to clients during the Covid-19 pandemic period.

According to this document, since several airlines open unpermitted flight bookings, Civil Aviation Authority of Vietnam requests them to refund them flight fares free of charge.

In addition, during the period of prevention and control of the Covid-19 pandemic, they make the following requests:

- Airlines only allow clients to book flights permitted by the Civil Aviation Authority of Vietnam.

- Airlines need to keep themselves updated with directions given by the Ministry of Transport and Civil Aviation Authority of Vietnam so that they can plan their aviation business accordingly.

- The Division of Air Transport and the Aviation Inspectorate will closely supervise the sale and operation of all airlines’ flights to strictly sanction any violation.

The Official Dispatch No. 1625/CHK-VTHK is issued on April 25, 2020.

>> CLICK HERE TO READ THE ARTICLE IN VIETNAMESE

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