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THE PRIME MINISTER OF GOVERNMENT
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SOCIALIST REPUBLIC OF VIET NAM
Independence - Freedom - Happiness
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No. 144/2006/QD-TTg
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Hanoi, June 20, 2006
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DECISION
ON APPLICATION OF QUALITY MANAGEMENT SYSTEMS
COMPLIANT WITH TCVN ISO 9001:2000 STANDARD TO THE OPERATION OF STATE
ADMINISTRATIVE AGENCIES
THE PRIME MINISTER
Pursuant to the December 25, 2001 Law on Organization of the
Government;
At the proposal of the Minister of Science and Technology,
DECIDES:
Chapter I
GENERAL PROVISIONS
Article 1.-
Scope of regulation
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Article 2.-
Subjects of application
1. This
Decision applies to the following state administrative agencies:
a/ Ministries, and ministerial-level and governmentattached
agencies (other than agencies specified in Clause 2 of this Article);
b/ People's Committees of provinces and centrallyrun cities
and People's Committees of districts, towns and provincial cities;
c/
Specialized agencies of provincial/municipal People's Committees.
2. State administrative agencies operating in defense and
security domains may apply this quality management system to serve their
operation under the guidance of their managing agencies.
3. To encourage People's Committees of communes, wards and
townships, non-business agencies in direct service of the state management,
and other non-business units of the State (institutes,
schools, hospitals...) to establish and apply quality management systems under
this Decision.
Article 3.- Objectives of the application of quality
management systems compliant with TCVN ISO 9001:2000 standard
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Article 4.-
Implementation duration
In the
2006-2010 period, state management agencies defined in Clause 1, Article 2 of
this Decision shall have to complete the application of quality management
systems.
Chapter II
CONTENTS OF THE QUALITY MANAGEMENT
SYSTEM APPLICATION
Article
5.- Steps for the quality management
system application
Application
of a quality management system shall be carried out in four major steps as
follows:
Step 1:
Establishment of quality management systems
On the basis of TCVN ISO 9001 :2000 standard and guiding
documents of the Ministry of Science and Technology, state administrative
agencies shall establish a system of documents, materials and appropriate
work-handling processes to perform their assigned functions and tasks.
Step 2:
Implementation of the established quality management system
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This
system of documents and processes shall be reviewed and supplemented regularly
through actual practice and internal assessment results to fit the agency's
operation.
Step 3:
Assessment and certification of quality management systems
a/ After having efficiently applied the system of documents,
the agency leadership may request a certification organization to assess and
certify the quality management system's compliance with TCVN ISO 9001 :2000
standard.
The maintenance and improvement of quality management
systems shall be a regular work of state administrative agencies after they
have established, implemented and received the certificate of the quality
management system. This activity aims to ensure regular review,
supplementation, adjustment and improvement of the quality management system in
Assessment activities of and operation conditions for certification
organizations assessing administrative agencies' quality management systems are
stipulated in Article 7 of this Decision;
b/
After completing the assessment, the certification organization shall send the
assessment dossier to the Certificate Issuance Agency (stipulated in Article 8
of this Decision) for consideration and issuance of a quality management system
certificate.
Step 4: Maintenance and improvement of the quality
management system accordance with the administrative reform process.
Article 6.-
Consultancy activities and conditions for operation of consultancy
organizations and consultants
1. Consultancy activities are consultancy organizations' or
independent consultants' activities of guiding and assisting state
administrative agencies in establishing and implementing quality management
systems.
2. Operation conditions and requirements for consultancy
organizations
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a/ Being legally-established enterprises, scientific and
technological organizations or other organizations professionally capable and
experienced in consultancy on establishment of quality management systems;
b/ Having applied a quality management system compliant with
TCVN ISO 9001 :2000 standard;
c/ Having at least 2 qualified consultants as prescribed in
Clause 3 of this Article;
d/ Having
registered for consultancy activities with the Ministry of Science and
Technology and been granted a registration certificate.
3. Operation conditions and requirements for consultants
Consultants are allowed to provide consultancy independently
when they meet all the following conditions:
a/ Being university graduates;
b/ Having been trained in quality management systems;
c/ Having been trained in and granted a certificate of state
administrative management;
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e/ Having registered
for consultancy activities with the Ministry of Science and Technology and been
granted a registration certificate.
Article 7.-
Assessment, issuance of certificates, maintenance and monitoring of quality
management systems.
1. Assessment activities
Activities of assessment of state administrative agencies'
quality management systems shall be carried out by certification organizations,
aiming to systematically and objectively examine and analyze the applied
quality management systems to identify its level of compliance with
requirements defined in TCVN ISO 9001 :2000 standard.
2. Activities of certification, maintenance of quality
management systems and post-certification monitoring
a/ The issuance and withdrawal of quality management system
certificates to/from state administrative agencies shall be conducted by the
Certificate Issuance Agency (defined in Article .8 of this Decision) on the
basis of considering assessment results or post-certification monitoring
results of certification organizations.
At request, certification organizations shall assess the
quality management systems in state administrative agencies within one month.
After completing the assessment, certification organizations shall have to send
assessment reports together with related dossiers to the Certificate Issuance
Agency for consideration. State administrative agencies shall be granted a
certificate if they are qualified.
b/ After receiving the quality management system
certificate, state administrative agencies shall have to implement, maintain
and improve quality management systems and be subject to annual monitoring
assessment;
c/
Certification organizations shall conduct postcertification monitoring
assessment and send monitoring reports to the Certificate Issuance Agency.
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Certification
organizations shall have to meet the following requirements:
a/ Having the legal person status;
b/ Operating
in quality management system certification and being legally established;
c/ Having a
certificate of compliance with TCVN 5956: 1995 standard or equivalent granted
by a lawful Vietnamese accreditation organization or an accreditation
organization being members of IAF (International Accreditation Forum);
d/ Having at
least 2 appraisers who possess a university degree or higher, have been trained
in and granted certificates of quality management system assessment and
administrative management; and have good ethics and full civil act capacity;
e/ Having
registered for certification activities with the Ministry of Science and
Technology and been granted a registration certificate.
Article
8.- Competence to grant and withdraw
certificates
The General
Department of Standardization, Metrology and Quality Control of the Ministry of
Science and Technology shall grant and withdraw certificates of quality
management systems compliant with TCVN ISO 9001 :2000 standard on the basis of
considering and appraising assessment results or post-certification monitoring
results of certification organizations.
Chapter III
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Article 9.-
Implementation expenses
State
administrative agencies shall estimate expenses for these activities. Expenses
for these activities shall be incorporated in the annual budget estimates of
ministries, branches and localities.
Article 10.- Tasks of ministries, ministerial-level agencies,
government-attached agencies, and provincial/municipal People's Committees:
1. In the
third quarter of 2006, to identify and draw up a list of member agencies and
units planned for establishment and application of quality management systems
in the 2006-2010 period.
To organize the application of quality management systems in
member agencies and units with implementation priority given to agencies and
units which directly deal with many organizations and individuals; to draw
experience from such application for application to other units; to promptly
commend and reward organizations and individuals that have recorded many
achievements in applying quality management systems according to emulation and
commendation regulations.
2. To
biannually and annually report to the Prime Minister on the status and results
of quality management systems application.
Article 11.-
Tasks of the Ministry of Finance
To assume
prime responsibility for, and coordinate with the Ministry of Science and
Technology in, developing and providing specific guidance on the financial
spending regime for the establishment, implementation, assessment,
certification, maintenance and monitoring of quality management systems.
Article 12.- Tasks of the Ministry of Science and Technology
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2. To urge and guide the establishment and implementation of
quality management systems in ministries, branches and localities; biannually
and annually report to the Prime Minister on the situation of establishment and
implementation of quality management systems in state administrative agencies
while proposing commendation and reward of agencies, organizations and
individuals having recorded outstanding achievements in this activity according
to emulation and commendation regulations; and propose necessary policies and
measures to the Prime Minister for consideration and decision.
3. To specify procedures for issuance and withdrawal of
quality management system certificates, and issuance of operation registration
certificates to certification organizations, consultants and accreditation
organizations.
To
organize the issuance of operation registration certificates; monitor
consultancy and accreditation organizations' operations; and publicize the list
of organizations having acquired registration certificates for state
administrative agencies to select.
4. To assume prime responsibility for, and coordinate with
the Government Office and the Ministry of Home Affairs in, establishing an
inter-ministerial council to regularly examine and assess the quality
management system application in state administrative agencies.
Article 13.-
Tasks of the Ministry of Culture and Information
To assume
prime responsibility for, and coordinate with the Ministry of Science and
Technology and concerned agencies in, organizing propaganda about the application
of quality management systems in the mass media.
Article 14.-
Tasks of the Ministry of Home Affairs
1. To devise plans and programs and organize training
courses on administrative management for consultants and appraisers under this
Decision.
2. To
coordinate with the Ministry of Planning and Investment and the Ministry of
Finance in mobilizing international resources for implementation of this
Decision.
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To
assist the Prime Minister in inspecting the implementation of this Decision.
Chapter IV
IMPLEMENTATION PROVISIONS
Article
16.- This Decision takes effect 15
days after its publication in "CONG BAO".
Within 12
months from the date this Decision takes effect, state administrative agencies
having had quality management system certificates shall have to convert such
certificates under the guidance of the Ministry of Science and Technology.
Article 17.- Ministers, heads of ministerial-level and
government-attached agencies, and presidents of provincial/municipal People's
Committees shall have to implement this Decision.
PRIME MINISTER
Phan Van Khai
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